Kate Kinder

A primary focus on enhancing sales team competency, designing and implementing localised training programs for 320 sales associates across the organization. Training and resources cover a spectrum of essential topics such as sales skills, product and industry knowledge and utilisation of tools such as Microsoft Dynamics CRM and PowerBI.

I lead creating and sustaining sales training strategies that not only elevate team competency and effectiveness but also foster agility in adapting to the demands of attractive market segments. From the initiation of onboarding to post-training refreshers and ongoing programs, I take ownership of the entire sales training lifecycle.

My expertise encompasses key sales skills and standard work, covering areas such as sales funnel management, value selling, negotiation, forecasting, and more. Additionally, I collaborate seamlessly with technical teams to enhance both sales technical and commercial training programs, ensuring continuous improvement based on real-time feedback.

Sales Enablement Software Experience: Allego, Highspot, Microsoft Dynamics CRM, PowerBi

Key Achievements:
- Grew associate onboarding program satisfaction by 40%
- Lead a successful Kaizen event which facilitated the design and launch of a sales competency assessment tool for our high growth market, enabling bespoke training programs to be designed tailored to associates competency level and knowledge gaps. Sales Competency grew by 3 base points in the first year.
- Increased engagement with Sales Enablement platform Allego by 240%.
- Played a significant role in the design and implementation of 'Funnel Management 2.0' process which increased average opportunity value by 28% and Funnel Velocity by 16%

Head of the Netherlands branch leading our sales team of 8 Technical Sales Consultants to achieve core revenue growth and profit margin gain in the BeNeLux region. Coach and train sales team members to reach key performance indicators through strong visual daily management. Build engagement through personal development and alignment to performance objectives.

• Built annual core growth goals and designed territory and team structure based on requirements each year
• Designed incentive plans to drive business growth in the right areas
• Implemented funnel management and accurate forecasting for sales team
• Regularly deliver coaching and training sessions to develop the skillset of my team to drive results
• Develop business plans, market analysis and sales strategies in order to reach set goals.

Responsible for the sales and technical support of chromatography consumables to key Pharmaceutical/Biopharmaceutical accounts in the Cambridgeshire area. Ensure the territory met sales, gross profit and unit goals, were met whilst providing exceptional customer service from end-to-end.
Provide support and clear direction to a team of 3 Technical Sales Consultants; monitoring their KPIs, daily tasks and general on-target performance. Particular focus on the personal development of the team, ensuring appropriate access to training and delivering regular coaching sessions.

Responsible for the sales and technical support of chromatography consumables to various accounts. Ensure the territory met sales, gross profit and unit goals, were met whilst providing exceptional customer service from end-to-end.
Supported the UK University and Healthcare Market for 18 months.
Supported the Victoria, Australia geographical area for 12 months, covering all market verticals (Pharmaceutical, Clinical, Forensic Toxicology, Food and Environment, Speciality Chemical, Academia)

• Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
• Met with patients and families to discuss care plan adaptations, seeking continual improvement.
• Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
• Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
• Improved service users' daily lives through compassionate conversation, empathetic care and community socialisation.

• First Class Honours
• Thesis: The effect of 6-(2-aminopropyl)benzofuran on establishing the post-mortem interval by ageing Lucilia Sericata Blowfly Larvae.
  Chemical analysis of cuticular hydrocarbons from larvae using GC-MS and statistical analysis using PCA.
• On graduation received the Keele University 'Top Student Award in Forensic Science' for obtaining highest academic performance on the Forensic Science course.
  Secretary of the Biochemistry Society
  President and Team Captain of the Keele Dancesport and Salsa Society