Kate Halls
Derbyshire
Summary
Transformational Operations Leader with a strong history of driving organisational change and business transformation. Delivers practical improvements by aligning people, processes and technology to enhance efficiency and support revenue growth. Skilled in translating business strategy into scalable operating models for global teams, fostering stakeholder engagement to achieve measurable outcomes.
Overview
7
7
years of professional experience
Work History
Commercial & Operations Director / Operations Director
Radancy
01.2019 - Current
- Coordinated operational delivery for global creative services supporting worldwide teams.
- Produced commercial and operational reports for a £1m portfolio.
- Drove governance, performance controls, and 100% audit compliance standards.
- Led continuous improvement using Jira, Workbook, Salesforce, Taskray and Activity Timeline tools.
- Partnered with finance and senior leadership on commercial alignment and growth.
- Managed teams of up to 30 employees across multiple disciplines.
Head of Talent & Operations, Board Member
Carve
01.2019 - Current
- Led organisational transformation, aligning people, processes and technology to support business objectives and minimise disruption.
- Designed and implemented recruitment, onboarding and talent development processes, recruiting 30 employees during sustained growth.
- Introduced Personal Development Plans and performance frameworks, strengthening employee engagement, capability and career progression.
- Led operational due diligence and post-acquisition integration activities involving 25 employees following Carve’s acquisition by Radancy.
- Managed implementation and adoption of JIRA, Workbook, Activity Timeline and Xero, enhancing workflow visibility, reporting and resource planning.
- Founding member of the leadership team, helping scale the business through the development of a high-trust, people-first culture and operational framework.
Education
TQUK Level 2 Certificate in Counselling Skills - Counselling
The Skills Network
London01-2025
LLB (Hons) - Law
Sheffield Hallam University
Legal Practice Course - Law
The College of Law
GuildfordLead Auditor / Lead Implementor - Information Security
IBITGQ
Skills
- Change Management & Business Transformation
- Operational Excellence & Continuous Improvement
- People-First Leadership
- Organisational Change & Stakeholder Engagement
- Commercial Operations & Revenue Forecasting
- Business Performance Reporting & Analytics
- Resource Planning & Capacity Management
- Cross-Functional Leadership
- Project & Programme Management
- Merger, Acquisition & Post-Integration Management
- Contract & SLA Management
- Financial Governance
- Continuous improvement methodologies
- Revenue forecasting
- Performance analytics
Accomplishments
- Led the successful post-acquisition integration of a 25-person business into a global organisation, ensuring business continuity and alignment with global operating standards.
- Provided commercial reporting, forecasting and resource planning for a £1m portfolio, supporting revenue growth and strategic decision-making.
- Built and scaled operational frameworks supporting teams across the UK, US, EU and India.
- Successfully recruited and onboarded approximately 30 employees during a period of rapid organisational growth.
- Implemented and embedded JIRA, Workbook, Monday.com, Activity Timeline and Xero to improve visibility, planning and operational efficiency.
- Maintained 100% audit compliance through robust governance, reporting and operational control frameworks.
Timeline
Commercial & Operations Director / Operations Director
Radancy
01.2019 - Current
Head of Talent & Operations, Board Member
Carve
01.2019 - Current
TQUK Level 2 Certificate in Counselling Skills - Counselling
The Skills Network
LLB (Hons) - Law
Sheffield Hallam University
Legal Practice Course - Law
The College of Law
Lead Auditor / Lead Implementor - Information Security
IBITGQ