Kate Dudman

I have returned from a period of travel and am actively looking for a new role.

• Conducted regular supplier performance evaluations, maintaining high standards.
• Promoted sustainable practices across departments for environmentally friendly operations.
• Implemented new sourcing strategies with positive outcomes on supply chain performance.
• Raised and logged purchase orders, implementing Director sign-off if purchase exceeded £50k or above departmental budgets.
• Streamlined procurement processes to enhance efficiency.
• Supported compliance initiatives relating to OFCOM, TSA, ISO accreditations and data protection.
• Identified potential cost-saving opportunities for significant financial impact.
• Worked with department heads to determine requirements for procurement activities.

• Temped under Jurassic Fibre through Office Angels. Following the merger of four companies to AllPoints Fibre Network Limited I was promoted into the role of Procurement Enablement Lead.
• Facilitated effective communication between suppliers for smooth supply chain management.
• Assessed potential risks within the supply chain, implementing preventative measures where necessary.

• Handled sensitive information discreetly maintaining high level confidentiality at all times.
• Performed bookkeeping tasks, including invoicing and expense tracking.
• Prepared Sole Trade, Director and Partnership tax returns ensuring information was collected promptly and submitted on time.
• Completed self-assessment returns for individual taxpayers, ensuring full compliance whilst minimising liability where possible.
• Kept accurate documentation of all correspondence with HMRC regarding client cases.
• Maintained up-to-date knowledge of changes in tax law.

• Improved client satisfaction with diligent problem-solving skills.
• Assisted clients in navigating company website efficiently.
• Handled all calls professionally, elevating brand image.
• Documented customer contacts in Salesforce for use in further interactions or actions.

• Managed complex customer issues to successful resolution.
• Logged customer complaints accurately, expedited corrective actions effectively.
• Strong performance offered ability to cross train and contribute to regaining £6 million on unveiled customer accounts.

• Assumed responsibility of various administrative and receptionist roles whilst necessary staff were on holiday.

• Carried out general administrative tasks to support daily business operations.

• Front of house staff for two independent cafes.