Summary
Overview
Work history
Education
Skills
Work Experience and Volunteering
Timeline
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Kate Burrett

Kate Burrett

Arlesey,Central Bedfordshire

Summary

Dedicated and adaptable professional with strong customer service experience gained as an Estate Agent, effectively engaging with clients via e-mail, phone and in-person. Skilled in both team collaboration and independent work, with a proven ability to support colleagues and contribute to shared goals. Highly organised, punctual, and committed to delivering tasks efficiently while continuously developing new skills.

Overview

4
4
years of professional experience
10
10
years of post-secondary education

Work history

Sales negotiator

Satchells Estate Agents
Shefford, Central Bedfordshire
05.2025 - Current
  • Negotiated and finalized property offers on behalf of clients.
  • Managed administrative processes for new property listings, ensuring compliance with all legal and regulatory requirements.
  • Promoted and successfully sold additional services, including conveyancing and mortgage broker referrals.
  • Collected identification and conducted anti-money laundering (AML) checks for all buying and selling applicants.
  • Proactively engaged in prospecting activities to generate new business opportunities and expand client base.

Weekend Viewing Assistant

Satchells Estate Agents
Biggleswade, Bedfordshire
06.2023 - 05.2025
  • Maintained effective communication with clients through email, telephone, and face-to-face interactions.
  • Scheduled and coordinated property viewings and valuations.
  • Conducted property viewings, providing clients with detailed information and support throughout the process.
  • Performed general administrative and office duties to support daily operations.
  • Carried out regular client follow-up calls (‘ring rounds') to generate leads and promote business growth.

Account Handler

Hyde Park Insurance Consultants Ltd
Potters Bar, Hertfordshire
09.2021 - 09.2022
  • Renewed insurance policies with attention to detail, ensuring all relevant information was accurately considered.
  • Recorded financial transactions in the cashbook using appropriate formats and accounting standards.
  • Conducted market research to support business development and enhance client acquisition strategies.
  • Responded to customer account queries via email, delivering clear and timely communication.

Education

Bachelor of Arts - Criminology with Criminal Justice

University of Hertfordshire
Hatfield
09.2022 - 09.2025

A-Levels -

Oaklands College
St Albans, Hertfordshire
09.2020 - 05.2022

GCSEs -

St John's Preparatory & Senior School
Enfield
09.2015 - 07.2020

Skills

  • Time management
  • Attention to detail
  • Planning and organisation
  • Communication
  • Negotiation
  • Leadership

Work Experience and Volunteering

Duke of Edinburgh award - Bronze (2019)


WEX (work experience week)(2021) - Volunteered as a receptionist at Oaklands College to gain experience transferrable to the job market.

Timeline

Sales negotiator

Satchells Estate Agents
05.2025 - Current

Weekend Viewing Assistant

Satchells Estate Agents
06.2023 - 05.2025

Bachelor of Arts - Criminology with Criminal Justice

University of Hertfordshire
09.2022 - 09.2025

Account Handler

Hyde Park Insurance Consultants Ltd
09.2021 - 09.2022

A-Levels -

Oaklands College
09.2020 - 05.2022

GCSEs -

St John's Preparatory & Senior School
09.2015 - 07.2020
Kate Burrett