Positive Customer Account Manager with over 13 years of experience in a logistics environment. Motivated and detail-orientated individual with desire to gain work experience and learn from administrative team. Applies methodical, problem-solving approach to challenging tasks. Learns quickly and offers strong digital skills.
Hi, I’m
Kate Archer
Nuneaton,Warwickshire
Summary
Overview
20
years of professional experience
Work History
EMS Pallet Management LtdNuneaton, Warwickshire
Customer Account Manager
10.2009 - Current
Job overview
- Declaring pallet movements to suppliers.
- Ordering pallets/arranging for pallets to be collected with the suppliers.
- Reconciling supplier invoices on a weekly/monthly basis.
- Raising queries with pallet suppliers.
- Creating and sending out CIRs to customers on a monthly basis.
- Monitoring pallet balances and advising customers of any unusual growth/decrease in balances.
- Submitting annual audits to pallet suppliers.
- Visiting customer sites.
National Car Rental LtdLeicester, Leicestershire
Card Processing Administrator
08.2004 - 10.2009
Job overview
- Checking credit files for errors and submitting the transactions to the card acquirers.
- Setting up merchant IDs for new branches.
- Dealing with credit card queries from the branches.
- Dealing with chargeback enquiries from the banks.
- Allocating payments from corporate customers.
National Car RentalLeicester, Leicestershire
Filing Clerk
08.2003 - 08.2004
Job overview
- Filing car log books and car keys.
- Sourcing car log books and car keys to send back to the vehicle suppliers.
- Filling out the slips from the log books and sending these back to the DVLA.
Education
LearndirectOnline course
Communication Skills at QLS Level 3
University Overview
Resource Development InternationalCoventry
HNC Computing (Business Information Technology)
University Overview
BCS
ECDL Advanced (level 3)
University Overview
William Bradford Community CollegeEarl Shilton, Leicestershire
A-Levels
University Overview
- History C
- English Literature C
- General Studies C
- Psychology D
Nicholas Chamberlaine SchoolBedworth
GCSEs
University Overview
- Mathematics C
- English C
- English Literature C
- Science (Double Award) C/C
- History B
- French C
- Religious Studies C
- Business Studies and Economics D
Skills
- Advanced in Microsoft Excel
- Self motivated
- Strong problem solver
- Detail-orientated
- Self-directed
- Report writing
- Transmitting files
- Accounts reconciliation
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Timeline
Customer Account Manager
EMS Pallet Management Ltd
10.2009 - Current
Card Processing Administrator
National Car Rental Ltd
08.2004 - 10.2009
Filing Clerk
National Car Rental
08.2003 - 08.2004
Learndirect
Communication Skills at QLS Level 3
01.2023
Resource Development International
HNC Computing (Business Information Technology)
07.2012
BCS
ECDL Advanced (level 3)
07.2009
William Bradford Community College
A-Levels
06.2002
Nicholas Chamberlaine School
GCSEs
06.2000
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