Katarzyna Wasiuk
Liverpool,United Kingdom
Summary
Experienced professional with a strong background in staff management, commercial cleaning, and supervising. Demonstrates exceptional leadership skills and expertise in recruitment, training, and conducting cleaning inspections. Proficient in placing cleaning supply orders and performing COSHH and risk assessments. Holds a full English driving licence and owns a car. Committed to maintaining high standards of cleanliness and safety while fostering team development.
Overview
21
21
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Cleaning Manager
Chroda
Liverpool, England
04.2023 - 09.2024
- Settlement of working hours and storage of all documents
- Settlement of costs of products used for cleaning
- Provided training on sanitation practices to new cleaners.
- Conducted regular inspections to ensure adherence to health and safety regulations.
- Assessed performance of cleaners, providing feedback for improvement.
Head Housekeeper
Hotelcare
Liverpool, England
12.2022 - 04.2023
- Inspected rooms before check-in to ensure top-notch services for guests' arrival.
- Instructed staff on use of new cleaning tools, improving their productivity levels.
- Organised team meetings for better communication and coordination amongst staff.
- Managed laundry operations, ensuring clean linens at all times.
- Trained new members of the team, ensuring high quality service delivery.
- Consistently exceeded safety audit goals, conducting random room inspections to verify execution of tasks to quality standards.
- Received cleaning supply deliveries, checking products delivered against order forms to verify accuracy.
- Inspected rooms to confirm quality and attention to detail met brand standards.
- Communicated repair needs to maintenance staff for prompt remedial action.
- Prepared rotas to create stable team coverage and meet hotel guest needs.
Head Housekeeper
Aloft hotel Liverpool
Liverpool, England
03.2022 - 10.2022
- Inspected rooms before check-in to ensure top-notch services for guests' arrival.
- Enhanced cleanliness standards with strict implementation of hygiene regulations.
- Trained new members of the team, ensuring high quality service delivery.
- Managed laundry operations, ensuring clean linens at all times.
- Scheduled regular maintenance checks to ensure equipment functionality.
- Fostered a friendly atmosphere among staff and guests by promoting positive communication practices.
- Received cleaning supply deliveries, checking products delivered against order forms to verify accuracy.
- Managed cleaning product stock in line with COSHH regulations.
- Audited rooms after cleaning to check cleanliness standards.
- Communicated repair needs to maintenance staff for prompt remedial action.
- Prepared rotas to create stable team coverage and meet hotel guest needs.
- Worked with front desk staff to respond promptly to guest requests, maximising customer satisfaction.
Housekeeper Supervisor
aloft hotel Liverpool-Liverpool
Liverpool
09.2021 - 03.2022
- Monitored use of cleaning materials, reducing unnecessary wastage.
- Maintained a clean, safe environment by supervising daily cleaning tasks.
- Execute deep-cleaning tasks as required, maximising cleanliness levels.
Multi Drop Delivery Driver
Amazing Services Group-Liverpool
Liverpool
08.2021 - 12.2021
Warehouse Operative
TJ Morris
Liverpool , England
03.2020 - 08.2021
- Unloaded deliveries, promptly sorting items into appropriate storage areas.
- Maintained accurate stock records for easy tracking and retrieval of goods.
- Followed health and safety guidelines with diligent use of protective gear.
- Conducted forklift operations for safe and timely transport of goods.
Housekeeper /Supervisor
Posh Pads
Liverpool, England
07.2018 - 03.2020
- Coordinated laundry operations, ensuring fresh linens for guests always.
- Trained new staff members in housekeeping procedures and standards.
- Addressed maintenance issues promptly avoiding any inconvenience to guests.
- Worked with front desk staff to respond promptly to guest requests, maximising customer satisfaction.
Warehouse Operator
TJ Moriss
Liverpool, England
12.2013 - 05.2017
- Packaging and labelling products before they are dispatched
- Picking and packing products
- Selecting space for storage and arranging for good to be placed in the designated areas
- Labelling goods that have arrived at the warehouse
Warehouse Operator / Warehouse Supervisor
'Magnolia' LTD
Lubsko, Poland
01.2004 - 01.2013
- Communicated effectively with supervisors, improving overall workflow.
- Picked orders accurately, reducing instances of return or exchange.
- Updated computer systems with new stock data promptly after receipt of deliveries,.
- Stacked pallets, creating an organised storage system.
- Kept clean work areas, promoting better productivity and safety standards.
- Followed all health and safety guidelines, contributing to a safe workplace environment.
Education
GCSE -
Zespół Szkół Ogólnokształcących i Ekonomicznych w Lubsku
Lubsko, Poland 09.1999 - 06.2004
Skills
- English Communicative
- Leadership
- Staff Management
- Commercial cleaning
- Supervising experience
- Full English Driving Licence and own car
- Cleaning supply order placement
- COSHH and risk assessments
- Recruitment and training
- Staff training
- Cleaning inspections
Certification
Driving Licence
Timeline
Cleaning Manager
Chroda
04.2023 - 09.2024
Head Housekeeper
Hotelcare
12.2022 - 04.2023
Head Housekeeper
Aloft hotel Liverpool
03.2022 - 10.2022
Housekeeper Supervisor
aloft hotel Liverpool-Liverpool
09.2021 - 03.2022
Multi Drop Delivery Driver
Amazing Services Group-Liverpool
08.2021 - 12.2021
Warehouse Operative
TJ Morris
03.2020 - 08.2021
Housekeeper /Supervisor
Posh Pads
07.2018 - 03.2020
Warehouse Operator
TJ Moriss
12.2013 - 05.2017
Warehouse Operator / Warehouse Supervisor
'Magnolia' LTD
01.2004 - 01.2013
GCSE -
Zespół Szkół Ogólnokształcących i Ekonomicznych w Lubsku
09.1999 - 06.2004
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