Katarzyna Skolimowska

Managed portfolio of 120 clients, ensuring satisfaction and retention through exceptional service.

• Conducted thorough reviews of daily bookkeeping to maintain financial accuracy.
• Handled tax and VAT returns with precision to ensure compliance.
• Organised month-end, quarterly, and year-end processes for seamless operations.
• Prepared comprehensive management accounts for performance assessment.
• Provided insightful analysis and strategic advice to enhance client decision-making.
• Advised on client queries with expert knowledge, fostering trust and rapport.
• Ensured timely delivery of services, resulting in higher customer satisfaction levels.
• Trained new employees in accounting principles and company procedures to uphold standards.

• Entered financial data into accounting database for verification and reconciliation, ensuring accuracy of accounts.
• Processed accounts payable and receivable to maintain financial integrity.
• Prepared payroll accurately and on schedule.
• Demonstrated self-motivation and commitment to honesty in all transactions.

• Worked as a team member with other restaurant professionals to ensure satisfied customers.
• Worked well independently and on a team to solve problems.
• Monitored the performance of restaurant team members and worked to increase team morale and motivation.

• Provided friendly, courteous service, maximising positive customer satisfaction ratings.
• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
• Checked menus to verify current selection availability, updating accordingly to avoid customer disappointment.
• Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
• Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
• Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.