Katarzyna Markowska

Processed customer orders swiftly to ensure timely service delivery.

• Managed over 50 customer calls daily while multitasking during peak hours.
• Resolved queries promptly, fostering loyalty through exceptional customer service.
• Engaged customers proactively to promote repeat business opportunities.
• Maintained comprehensive product knowledge for effective assistance.
• Collaborated with departments to enhance problem-solving and resolve complaints efficiently.
• Multitasked between calls and administrative tasks effectively during peak hours.
• Recommended suitable products according to customer needs, drove upselling efforts successfully.
• Delivered exceptional service for increased customer loyalty.
• Processed orders with precision and speed.

• Prepared daily cash reports post-shift to ensure transparency in financial transactions.
• Maintained high standards of cleanliness and hygiene in dining areas to enhance guest experience.
• Trained new waitstaff, upholding service excellence across team.
• Expertly delegated duties during peak hours to optimise service delivery.
• Facilitated effective communication between kitchen and front-of-house staff for improved efficiency.
• Resolved customer complaints swiftly, ensuring satisfaction and repeat business.
• Collaborated with management on strategies that enhanced overall guest experience, resulting in positive reviews.
• Checked guest satisfaction through personal interactions, assuring quality dining experiences.
• Served over 200 covers during sift

• Delivered exceptional service that increased client retention rates.
• Assisted customers in making informed purchasing decisions through effective communication. Increased sales by 10%.
• Handled high call volumes while managing stress in fast-paced environments.
• Provided product information to enhance customer knowledge and satisfaction.
• Resolved product or service issues, positively impacting brand reputation.
• Collaborated with graphic designers to create visually appealing advertisements.
• Ensured all customer interactions upheld company ethos and brand integrity.
• Communicated courteously with customers to foster strong relationships.
• Ensured customer satisfaction by promptly addressing queries and concerns.
• Resolved complaints with effective problem-solving skills.
• Worked as part of team, improving communication skills within workplace.

• Streamlined appointment scheduling by managing high-volume phone calls efficiently.
• Coordinated insurance paperwork to expedite claims processing.
• Maintained organised records and schedules, improving office efficiency.
• Updated patient medical records meticulously for precise treatment history tracking.
• Delivered compassionate customer service, alleviating patient anxiety during stressful situations.
• Collaborated with medical staff to ensure seamless patient flow and clinic operations.
• Prepared examination rooms prior to appointments, ensuring readiness for patients.
• Answered patient queries clearly, enhancing understanding of procedures and policies.
• Scheduled appointments using practice management software, reducing administrative workload substantially.
• Managed telephone lines, providing accurate information to callers when required.
• Welcomed over 100 visitors warmly-created pleasant atmosphere within practice's premises.