Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
12
12
years of professional experience
2020
2020
years of post-secondary education
Work History
Transport Manager
RBD Transport
Willenhall, Walsall
01.2024 - Current
Maintained vehicle fleet with precise coordination of preventive maintenance and functional repairs.
Kept all company logs and records updated, recording daily details of work performed.
Participated in recruitment, selection and induction of new drivers.
Transport Manager
P&F Transport LTD
Darlaston, West Midlands
02.2023 - Current
Kept all company logs and records updated, recording daily details of work performed.
Maintained vehicle fleet with precise coordination of preventive maintenance and functional repairs.
Used automatic tracking systems to keep computer system updated with goods movements and proactively place new orders at optimal times.
Communicated with drivers to address accurate start times, load information and route issues.
Participated in recruitment, selection and induction of new drivers.
Understood and balanced client and company priorities to achieve overall objectives.
Protection Advisor
Friends Advisers Ltd
Dudley, West Midlands
05.2017 - Current
Handled both common and crises calmly and efficiently.
Developed and updated business spreadsheets using advanced knowledge of Excel formulas and calculations.
Worked both independently and collaboratively to resolve urgent issues, which included protection claims.
Compiled client bills and processed payments.
Advised clients on relevant insurance.
Maintained up-to-date knowledge of legislation and policy changes.
Checked ID cards and documented details in security log.
Secretary
P&F Transport ltd
Darlaston, West Midlands
09.2014 - 02.2023
Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
Updated files and records to be Compliance
Processed invoices and payments using accounting software.
Managed invoices, refunds and returns.
Reconciled all company accounts, including credit cards and expenses.
General Operative
AM2PM Dudley
Dudley, West Midlands
05.2015 - 05.2016
Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.
Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
Voluntary Sales Assistant
Compton Care
West Bromwich, West Midlands
02.2013 - 06.2014
Fostered relationships with customers to expand customer base and enhance loyalty and retention.
Accepted and processed cash, cheque, card and mobile payments.
Received and processed product returns.
Provided service with a smile, offering courteous, helpful advice to best-meet customer needs.
Listened to customer needs and desires to identify and recommend optimal products.
Maintained up-to-date knowledge of store sales, payment policies and security standards.