Katarzyna Chrzaszcz
Darlaston,West Midlands
Summary
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
12
12
years of professional experience
2020
2020
years of post-secondary education
Work History
Transport Manager
RBD Transport
Willenhall, Walsall
01.2024 - Current
- Maintained vehicle fleet with precise coordination of preventive maintenance and functional repairs.
- Kept all company logs and records updated, recording daily details of work performed.
- Participated in recruitment, selection and induction of new drivers.
Transport Manager
P&F Transport LTD
Darlaston, West Midlands
02.2023 - Current
- Kept all company logs and records updated, recording daily details of work performed.
- Maintained vehicle fleet with precise coordination of preventive maintenance and functional repairs.
- Used automatic tracking systems to keep computer system updated with goods movements and proactively place new orders at optimal times.
- Communicated with drivers to address accurate start times, load information and route issues.
- Participated in recruitment, selection and induction of new drivers.
- Understood and balanced client and company priorities to achieve overall objectives.
Protection Advisor
Friends Advisers Ltd
Dudley, West Midlands
05.2017 - Current
- Handled both common and crises calmly and efficiently.
- Developed and updated business spreadsheets using advanced knowledge of Excel formulas and calculations.
- Worked both independently and collaboratively to resolve urgent issues, which included protection claims.
- Compiled client bills and processed payments.
- Advised clients on relevant insurance.
- Maintained up-to-date knowledge of legislation and policy changes.
- Checked ID cards and documented details in security log.
Secretary
P&F Transport ltd
Darlaston, West Midlands
09.2014 - 02.2023
- Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
- Updated files and records to be Compliance
- Processed invoices and payments using accounting software.
- Managed invoices, refunds and returns.
- Reconciled all company accounts, including credit cards and expenses.
General Operative
AM2PM Dudley
Dudley, West Midlands
05.2015 - 05.2016
- Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.
- Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
Voluntary Sales Assistant
Compton Care
West Bromwich, West Midlands
02.2013 - 06.2014
- Fostered relationships with customers to expand customer base and enhance loyalty and retention.
- Accepted and processed cash, cheque, card and mobile payments.
- Received and processed product returns.
- Provided service with a smile, offering courteous, helpful advice to best-meet customer needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
Business Managment
London Metropolitan University
London 11.2024 -
NVQ Level 2 -
NCFE
Level 3 - Transport Manager
Skills & Education Group Awards
United Kingdom01.2022
Level 2 - Administration
Certificate in Administration
Birmingham 09.2020 - 06.2021
A-Levels - R05 Financial Protection
Chartered Insurance Institute
Birmingham 2017
GCSE -
Function Skills English
Birmingham, BIR2016
Skills
- Consultation and advisory
- Advisory
- Life-cycle insurance claims
- Self-motivated
- Team player
- Problem solving
- Microsoft Office
- Motivational team player
- Communication skills
- Travel Arrangements
- Friendly nature
- Invoice processing
- Legal compliance procedures
- Transport Management CPC
- Compliance standards
Additional Information
Driving licence with own car
Polish language
Timeline
Business Managment
London Metropolitan University
11.2024 -
Transport Manager
RBD Transport
01.2024 - Current
Transport Manager
P&F Transport LTD
02.2023 - Current
Level 2 - Administration
Certificate in Administration
09.2020 - 06.2021
Protection Advisor
Friends Advisers Ltd
05.2017 - Current
General Operative
AM2PM Dudley
05.2015 - 05.2016
Secretary
P&F Transport ltd
09.2014 - 02.2023
Voluntary Sales Assistant
Compton Care
02.2013 - 06.2014
NVQ Level 2 -
NCFE
Level 3 - Transport Manager
Skills & Education Group Awards
A-Levels - R05 Financial Protection
Chartered Insurance Institute
GCSE -
Function Skills English
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