KATANA JOYCE-WELLER
Waltham Cross,Hertfordshire
Summary
Motivated and organised professional with experience in childcare, care work, and customer service environments. Skilled in communication, organisation, and record-keeping while supporting individuals in busy settings. Now seeking an administrative or receptionist role where I can apply my people skills, develop my IT abilities, and contribute to a professional office environment.
Overview
7
7
years of professional experience
Work History
Childcare assistant
Kindred nurseries
Cheshunt , Hertfordshire
04.2025 - 03.2026
- Supported children’s emotional wellbeing and development through play-based activities.
- Maintained accurate records of children’s daily activities, health updates, and behavioural observations.
- Ensured high hygiene and safety standards within the play environment.
- Assisted in managing conflicts between children, promoting positive behaviour.
- Communicated regularly with parents and guardians regarding children’s progress.
- Responded calmly and effectively to emergency situations.
Care worker
Three willows
Chingford , Waltham Forest
09.2021 - 06.2024
- Assisted elderly clients with daily living activities including personal care and mobility support.
- Built strong, trusting relationships with service users through active listening and communication.
- Supported individuals with appointments, errands, and daily routines.
- Maintained accurate care records and ensured high standards of safety and wellbeing.
- Promoted dignity, independence, and comfort for all service users.
McDonalds Crew Member
McDonald's
Hertfordshire
09.2019 - 11.2019
- Delivered efficient customer service in a fast-paced restaurant environment.
- Operated tills and processed customer orders accurately.
- Prepared food and beverages while maintaining hygiene and food safety standards.
- Worked collaboratively with team members to meet service targets during busy periods.
- Maintained clean and organised workstations.
Childcare Assistant
Cocos preschool
Hertfordshire
01.2019 - 03.2019
- Assisted staff in supervising and supporting children during activities.
- Encouraged learning through play, crafts, reading, and group activities.
- Maintained safe and clean play environments.
- Supported feeding, hygiene routines, and daily care tasks.
Education
NVQ Level 1 - Hospitality
Hertford regional college
Hertfordshire11.2020
GCSE or equivalent in 8 B-C GCSE grades - GCSE
Haileybury turnford
Hertfordshire06.2019
Skills
Customer service
Communication skills
Organisation and time management
Teamwork and collaboration
Problem solving
Record keeping and documentation
Safeguarding awareness
Attention to detail
Adaptability in fast passed environments
Basic it skills (email,Microsoft word,data entry)
Additional Information
With over five years of experience in hospitality and care work, I have developed strong interpersonal, organisational, and customer service skills while supporting both elderly individuals and young children. I am now looking to transition into an administrative or receptionist role where I can build on my IT skills and contribute to a professional office environment. I am enthusiastic, adaptable, and willing to learn new systems and processes to develop my career.
Custom
Yes, GCSE or equivalent
Personal Information
- Nationality: White British
- Date of birth: 28/10/2002
Languages
English
Bilingual or Proficient (C2)
A1
Timeline
Childcare assistant
Kindred nurseries
04.2025 - 03.2026
Care worker
Three willows
09.2021 - 06.2024
McDonalds Crew Member
McDonald's
09.2019 - 11.2019
Childcare Assistant
Cocos preschool
01.2019 - 03.2019
NVQ Level 1 - Hospitality
Hertford regional college
GCSE or equivalent in 8 B-C GCSE grades - GCSE
Haileybury turnford