Kat Kazak

• Took lead on developing and launching successful Software-as-a-Service (SaaS) weekly report project for clients, acting as CEO's point of contact and ensuring positive customer experience.
• Followed a typical project lifecycle: gathered and analysed the requirements, came up with a design, worked with data engineers to build the report, tested the report, rolled it out for users. Developed a traceability matrix to ensure that the right people performed the appropriate tasks correctly.
• Identified risks, assumptions, issues and dependencies, collaborated with cross-functional teams to resolve project issues, and streamline processes. Communicated complex technical data in simplified and understandable manner to key stakeholders.
• Established and maintained close relationships with third party business representatives, liaised with 13 sales teams across the globe ensuring sales through dealers and distributors
• Managed website, Search Engine Optimisation (SEO), blog articles, social media, and marketing materials for existing and upcoming products, including arranging photoshoots and video production.
• Coordinated efforts with other departments to strengthen team spirit and participate in campus activities, leading to wider media exposure through Edinburgh University and Roslin Institute social media.

• Developed plan to create client support team, hired and trained staff, developed FAQs, manuals and developed conversation tone for customer support to ensure cohesive company image.
• Managed all aspects of marketing, including online listings, ads, and social media, resulting in 15,000+ followers and thousands of 5 star reviews.
• Oversaw growth and expansion of company, including hiring of 12 blacksmiths and development of Etsy and eBay shops, growing from zero to million-dollar annual turnover.
• Managed company's participation in professional exhibitions, planned and organized deliveries, installation, printing and design of stands and materials.

• Translated and proofread exhibition materials and international contracts for Museum's Research Center.
• Handled sensitive materials and adapted them to be presented in family friendly manner for wider audience
• Handled tricky sponsor communication, ensuring continued sponsorship of museum
• Supported team, ensuring successful launch of 30+ exhibitions and events.

Attended Moscow State University, finishing my degree in International Relations with a focus on Political PR. Took elective Japanese language and culture.

• Provided support for Japanese managers for logistics, accommodation and cost review.
• Handled office management tasks, such as ordering supplies, managing cleaning staff, and booking travel arrangements. Reduced spending costs by 30% without losing any quality of life for colleagues and guests of office.
• Streamlined process for reporting taxi expenses, improving customer journey.
• Reviewed call forwarding process, liaised with IT to implement more efficient system