Overview
Work History
Education
Skills
Custom
Timeline
Generic

kassim shah

Malmesbury,wiltshire

Overview

2
2
years of professional experience

Work History

Hospitality Worker

McDonald's
cirencester, wiltshire
08.2024 - 06.2026
  • Enhanced customer care skills to effectively address concerns and ensure customer satisfaction at McDonald's.
  • Retained comprehensive knowledge of menu items, including features and allergen information, to assist customers effectively.
  • Collaborated effectively with kitchen staff to provide smooth, efficient food service to diners.
  • Adapted to fast-paced environment by efficiently preparing food items, ensuring quality and consistency in presentation.
  • Maintained cleanliness and hygiene standards in dining and kitchen areas, adhering to health and safety regulations.
  • Stayed in line with company procedures, processes and health and safety regulations.
  • Adapted to various roles within hospitality team, showcasing flexibility and broad skill set to meet operational needs.
  • Remained composed during periods of high volume to preserve hospitable experience for guests.
  • Maintained a consistently tidy and professional appearance in compliance with company standards to enhance brand reputation.

Education

NVQ Level 2 - NQA plumbing level 2

Wiltshire collage
Chippenham, WIL
01-2026

GCSEs - English

Malmsbury secondary school
Malmesbury, WIL
01-2024

NVQ Level 1 - plumbing level 1

Wiltshire collage chippinham
Chippenham, WIL
01-2025

Skills

  • Food safety compliance
  • Food hygiene
  • Menu knowledge
  • Table service
  • Table setup
  • Food and drink running
  • Multitasking
  • Multitasking efficiency
  • Guest satisfaction
  • Problem solving
  • Attention to detail
  • Effective communication
  • Communication excellence
  • Positive demeanour
  • Customer relationship management

Custom

Distinction,other,other

Timeline

Hospitality Worker

McDonald's
08.2024 - 06.2026

NVQ Level 2 - NQA plumbing level 2

Wiltshire collage

GCSEs - English

Malmsbury secondary school

NVQ Level 1 - plumbing level 1

Wiltshire collage chippinham
kassim shah