Ka Sing Eric Ho

I am an experienced infrastructure engineer with a proven track record in designing, implementing, and optimizing complex IT infrastructures. Adept at leveraging advanced networking, server, and virtualization technologies to ensure high performance, availability, and security. Skilled in troubleshooting and resolving intricate technical challenges, I thrive in dynamic environments while collaborating with cross-functional teams. My passion for staying updated with emerging tech trends, combined with a dedication to continuous learning, allows me to deliver innovative solutions that align with business objectives. With a focus on adaptability and a strong commitment to maintaining infrastructure excellence.

Visa, sponsorship is not required.

System Infrastructure Engineer - Dual Layer IT Solutions Limited UK, 

Exchange Server Upgrade and MS365 Migration Project (May 2023 to Present), 

Led and executed the upgrade of Microsoft Exchange servers from version 2010, 2013, 2016 to Exchange 2019, Oversaw the seamless migration of client email systems to Microsoft 365, ensuring minimal disruption to business operations., Collaborated with cross-functional teams to assess project requirements, plan project timelines, and communicate project progress to stakeholders., Implemented security measures during the migration process to ensure data integrity and compliance with industry standards. 

Server and Network Administrator - Dual Layer IT Solutions Limited, 

Citrix Cloud DAAS and Xenapp Deployment (February 2021 to April 2023), 

Played a key role in the successful deployment of Citrix Cloud Desktop as a Service (DAAS) and Xenapp for a major client., Collaborated with the client's IT team to design and implement a scalable and efficient Citrix virtualization solution., Conducted training sessions for end-users to ensure a smooth transition to the new Citrix environment., Monitored system performance and addressed any issues promptly to maintain optimal functionality. 

Project Associate - Cognizant Technology Solutions, SCCM Agent install and update for all servers in HK Region (June 2020 to February 2021), 

Update and install the SCCM Agent for all servers in HK, Collaborated with the IT team to plan and execute the project with the server owner, Provided support during the critical phases of the project and resolving issues., Conducted post-implementation reviews to gather feedback and identify areas for improvement. 

Project Associate - Cognizant Technology Solutions, Exchange Server Upgrade and Cisco IronPort Project (June 2020 to February 2021), 

Exchange server CU update project for all exchange servers in HK, Cisco IronPort deployment to replace the McAfee mail gateway 

Technical Consultant - HKBN JOS, Exchange Server Upgrade Project for several customers (May 2017 to June 2020), 

Seconded to a customer site for a significant Exchange Server upgrade project, including the deployment of Cisco IronPort for enhanced email security., Collaborated with the customer's IT team to plan and execute a seamless migration strategy, minimizing downtime and ensuring data integrity., Provided on-site technical support during the critical phases of the project, resolving issues promptly., Conducted post-implementation reviews to gather feedback and identify areas for improvement.