Summary
Overview
Work history
Education
Skills
Certification
Timeline
CustomerServiceRepresentative
Kashish Grover

Kashish Grover

Summary

Agile Product Owner & Manager with experience leading and implementing change to meet customer demands. Interprets product opportunities to build capabilities, function and performance, achieving key objectives. Engages stakeholders and exceeds expectations through focused, strategic programme management.

Overview

9
9
years of professional experience
1
1
Certification

Work history

Product Manager

Ubique Digital LTD
London
05.2019 - Current
  • Conducted continuous evaluations to improve products and user experience.
  • Consulted with product development teams to enhance offerings based on customer data.
  • Coordinated project planning and execution with team members and team leads.
  • Championed customer experience throughout product development process.
  • Spearheaded collaboration across multidisciplinary teams to bring products to market.
  • Managed product development cycle, prototyping designs and coordinating mass production.
  • Coordinated design meetings and decisions across internal departments and teams.
  • Set goals, formalised policies and enforced operational standards to maximise team performance and keep project on-task.
  • Assessed vendor products and maintained positive vendor relations.
  • Prioritised product backlog to achieve goals and targets.
  • Produced and implemented positioning strategies for product introduction success.
  • Defined and analysed metrics to measure product performance.
  • Executed projects using Waterfall and Agile methodologies.
  • Collaborated with sales, marketing and support teams to launch products on time and within budget.
  • Monitored market trends and competitor performance and analysed gaps to update promotional strategies and maximise sales.
  • Directed planning, budgeting, vendor selection and quality assurance efforts.
  • Boosted profit margins through product enhancements.
  • Developed product documentation to communicate and align key components of upcoming features and products to internal teams.

Product Owner

Reflex, BC Ferries
11.2015 - 05.2019
  • Drove continuous improvement by keeping abreast with Agile and Scrum best practices and trends.
  • Provided clarity on new features by conducting product training and demos.
  • Translated unstructured work requests into actionable user stories, using Jira.
  • Fostered effective team collaboration, leading daily sprint ceremonies within Agile development framework.
  • Delivered projects 90+% on time, coordinating schedules with product leaders, UX and development teams.
  • Developed and implemented data export methodologies, cutting reporting times by 10%.
  • Liaised with Product Management to prioritise product backlog according to business value and ROI.
  • Facilitated validation of implemented solutions by defining user acceptance criteria.
  • Conducted continuous evaluations to improve products and user experience.
  • Championed customer experience throughout product development process.
  • Managed product development cycle, prototyping designs and coordinating mass production.
  • Directed planning, budgeting, vendor selection and quality assurance efforts.
  • Prioritised product backlog to achieve goals and targets.

Product Specialist

Honeywell
06.2014 - 11.2015
  • Drive product development with a team of world-class engineers anddesigners
  • Collaborate cross-functionally with other areas of the business, includingtech, product, design & marketing
  • Define, monitor and analyze key metrics for launched products/features andfeed learnings back into our product development and learning process
  • Provide a strong agile mindset and lead by example in both the squad andthe organization
  • Support your squad in constantly learning and improving the ways of workingtogether
  • Develop detailed product requirements that define the user capabilities,specific functional specifications, data and analytics and additional detailsthat show how the user stories are to be satisfied; partner with IT to ensurealignment and realization of business requirements during the developmentprocess
  • Product planning eliciting requirements using interviews, document analysis,workshops, business process descriptions, user stories, and scenarios

Education

Bachelor of Technology - Computer Science

National Institute of Technology
India

Master of Science - MS - Engineering

University of Greenwich

Skills

  • Requirement gathering
  • Business analysis
  • Development team trainings
  • Project Management
  • Testing and maintenance
  • Agile
  • Solutions deployment
  • Budgeting
  • Staff Management
  • Strategic planning
  • Teambuilding
  • Training and Development
  • Decision-Making

Certification


  • CPM - Certified Product Manager
  • PMP - Project Management Professional
  • CAPM - Certified Associate in Project Management
  • CBAP - Certified Business Analysis Professional

Timeline

Product Manager

Ubique Digital LTD
05.2019 - Current

Product Owner

Reflex, BC Ferries
11.2015 - 05.2019

Product Specialist

Honeywell
06.2014 - 11.2015

Bachelor of Technology - Computer Science

National Institute of Technology

Master of Science - MS - Engineering

University of Greenwich
Kashish Grover