Kashiff Awodun
Chelmsford,Essex
Summary
Highly motivated student combining valuable experience as both a shop assistant and office assistant. In the retail setting, showcased adept customer service, inventory management, and teamwork skills, contributing to a positive and efficient shopping experience. As an office assistant, demonstrated strong organizational abilities, handling administrative tasks with precision and attention to detail. Proven adaptability in navigating diverse responsibilities, reflecting a commitment to excellence in both retail and office environments. Eager to leverage this multifaceted background to contribute effectively in future professional endeavors.
Overview
2
2
years of professional experience
Work History
Office Assistant
Remeno Systems LTD
01.2023 - 10.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Collaborated with various departments to complete assigned tasks.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Assisted with budgeting and financial management to keep office operating within budget.
- Organized events and meetings to maximize capacity and keep event venues running smoothly.
- Scheduled and coordinated travel arrangements for office staff members.
- Monitored security to help maintain equipment, data and information safety.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Utilized office management software to record and track customer information.
- Processed incoming and outgoing mail and packages according to established procedures.
- Edited and proofread documents for accuracy and completeness.
- Coordinated and scheduled meetings and appointments.
- Monitored and tracked budgets and expenses.
- Compiled and analyzed data to produce reports.
- Edited documents to keep company materials free of grammar errors.
- Created and maintained detailed records of all office activities.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Informed and supported business leaders through consistent communication and administrative support duties.
Shop Assistant
Essentials Supermarket
11.2021 - 06.2022
- Completed daily tasks accurately and on-time to support shop needs.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Greeted customers entering store and offered assistance with requirements.
- Checked incoming orders and organized new stock.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Organized shelves to remove slow moving items and add new merchandise.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Helped managers with daily checklists and last-minute requirements.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Remained calm and composed in tense situations involving angry or upset customers.
- Briefed customers regarding shop promotions and discounts by providing coupons and flyers to encourage purchases.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Reviewed prices and performed audits to detect and correct price discrepancies.
- Monitored shop security to identify and report shoplifting activities and increase security measures.
- Conducted demonstrations to highlight features and benefits of products.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed strong rapport with customers and created positive impression of business.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Recommended complementary purchases to customers, increasing revenue.
- Used in-store system to locate inventory and place special orders for customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Prioritized helping customers over completing other routine tasks in store.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Wrapped, boxed and weighed bakery department products.
- Monitored customers for signs of security concerns and escalated issues to management.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
Bachelor of Engineering - Mechatronic And Robotics Engineering
Anglia Ruskin University
Chelmsford, United Kingdom12.2026
Product Design UI/UX Immersive - UI/UX
Techstudio Academy
Lagos, Nigeria04.2023
Full-Stack Web Developer - Full-Stack Web Development
Lagos School of Programming
Lagos, Nigeria12.2022
A-levels - Engineering (Pre-Engineering)
Lagos Cambridge School
Lagos, Nigeria06.2022
High School Diploma -
Crown Jewel College
Lagos, Nigeria 09.2021
Skills
- Scheduling
- Administrative Support
- Proofreading
- Inventory Management
- Mail Handling
- Meeting Planning
- Data Entry
- Database Management
- Event Preparation
- Calendar Management
- Office Administration
- Report Writing
- Spreadsheet Management
- Customer Service
- Time Management
- Relationship Building
- Microsoft Office
- Active Listening
Timeline
Office Assistant
Remeno Systems LTD
01.2023 - 10.2023
Shop Assistant
Essentials Supermarket
11.2021 - 06.2022
Bachelor of Engineering - Mechatronic And Robotics Engineering
Anglia Ruskin University
Product Design UI/UX Immersive - UI/UX
Techstudio Academy
Full-Stack Web Developer - Full-Stack Web Development
Lagos School of Programming
A-levels - Engineering (Pre-Engineering)
Lagos Cambridge School
High School Diploma -
Crown Jewel College
Similar Profiles
Barbara VogtBarbara Vogt
Office Manager at Residential Waste Systems & Residential Fuel SystemsOffice Manager at Residential Waste Systems & Residential Fuel Systems
Evonne H. EspinosaEvonne H. Espinosa
Technical Support Representative at LP Systems Ventures, Inc. (LegalPRO Systems, Inc.)Technical Support Representative at LP Systems Ventures, Inc. (LegalPRO Systems, Inc.)
Kyle A. AltKyle A. Alt
HVAC Technician at Certified Systems / Mechanical Design SystemsHVAC Technician at Certified Systems / Mechanical Design Systems
Graham FullerGraham Fuller
Production supervisor at Energy FacilitiesProduction supervisor at Energy Facilities
Elisangela StevensElisangela Stevens
Police sergeant at Metropolitan Police ServicePolice sergeant at Metropolitan Police Service