Kashif Naeem
Crowborough,East Sussex
Summary
Commercially aware Technical Manager with experience adapting to fast-changing environments to achieve operational targets. Organised with excellent planning and coordination abilities for focused team leadership. Strategic and creative for innovative, cost-effective technical solutions.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Technical Operations Manager
VAREO Group UK LTD.
Tunbridge Wells, United Kingdom
08.2023 - Current
- Ensured Proper Operations of Water Treatment Plant and Distribution System, Grey Water Systems, Rainwater Harvesting Systems, Planned, Organized, directed, and evaluated all operations and maintenance functions of water treatment system in UK and Middle East
- Oversaw department's planning, construction, and inspection of system improvements, including integration of rainwater harvesting and grey water recycling technologies, both self-constructed and contracted
- Coordinated Efforts with team, prioritized, assigned, reviewed, evaluated and scheduled tasks
- Acted as Lead Customer Service representative in field, aligned with organization’s vision
- Assisted in Trouble-shooting activities for water treatment systems across various projects
- Ensured cost-effective, efficient, and fit for purpose service to customers Managed day-to-day O&M activities, achieving business objective of high productivity and efficient work practices
- Planned, Organized, and directed O&M for all mechanical, Electrical, and Instrumentation maintenance and process related tasks
- Administered O&M policies and procedures, ensuring compliance with rules, laws and regulations
- Managed external service provider contracts to ensure Clients’ standard of service
- Promoted and implemented best practice and business improvements to achieve contract targets and client’s objectives.
- Negotiated cost-efficient prices with vendors for new systems and services.
- Liaised with service users to ascertain necessary system improvements.
- Prepared work schedules and assigned personnel to meet production plans.
Service Manager
Culligan Middle East
Riyadh, Saudi Arabia
07.2021 - 09.2023
- Supervised Installation and commissioning of water treatment systems Including Culligan, Zip , Blupura products
- Directed planning and Implementation of water Treatment project across Saudi Arabia, defining project tasks, resource requirements and developing detailed project plans
- Provided technical guidance and assistance to Saudi team, ensuring clear task definition and efficient execution
- Managed project budgets and schedules, ensuring adherence to financial constraints and timelines
- Led and supported technical team, ensuring high standards of performance and technical precision Addressed warranty issues, provided technical and commercial support, resolved client conflicts, and ensured client satisfaction throughout project lifestyle
- Ensured successful handover of completed projects, meeting all client requirements and standards Coordinated logistic and movement within kingdom, ensuring seamless operations and timely service delivery Maintained inventory of office and lab supplies and placing necessary orders to ensure uninterrupted operations
- Monitored Microbiology of water samples i.e
- TPC, Pseudo, Coliform, legionella etc
- Managed Team performance, system design and proposal; development ensuring alignment with project goals and client expectations
- Scheduled Planned Preventive Maintenance (PPM) and developed training plans to enhance team skills and system efficiency
- Managed invoices, purchase orders and quotations to ensure accurate and timely financial transactions.
- Oversaw workforce recruitment and development processes to guarantee service excellence.
- Directed activities of staff to maximise service availability and play to teams' strengths.
- Controlled expenses, advising on efficient use of resources to minimise unnecessary costs.
- Managed inventory of resources necessary for service provision.
- Led and inspired team of 15 to uphold brand standards and demonstrate professionalism.
Assistant Service Manager
Culligan Middle East
Riyadh, Saudi Arabia
04.2019 - 06.2021
Senior Services Engineer
Culligan Middle East
Jeddah
07.2017 - 03.2019
Service Engineer
Culligan Middle East
Dubai
11.2015 - 06.2017
Water Quality Engineer
Wadi Adventure
Alain
11.2014 - 10.2015
Sr. Service Engineer
Applied Aquaproducts Services (pvt) Ltd
Lahore
10.2012 - 08.2014
Education
Bachelor of Science (B.Sc.) - Chemical Engineering
Bahauddin Zakariya Univeristy Multan
Multan 09.2006 - 09.2011
Skills
- Water Treatment Processes
- Regulatory Compliance
- Chemical H&S
- Instrumentation & Controls
- Process Optimization
- Data Analysis & Reporting
- Mechanical & Electrical System
- Maintenance Management
- MEP
- Customer Service & Technical Support
- Project Management
- Quality Assurance & Controls
- Health & Safety Management
- Vendor and Supply chain
- Technical Training & Development
- Troubleshooting
- Enterprise Resource Planning (IFS)
- Microbiology
- Systems Installs & Commissioning
- Water Chemistry
- Team collaboration
- Adaptable
- Employee recruitment
- Technical leadership
- People Management
Certification
- Construction Skills Certification Scheme (CSCS)
- Site Supervision Safety Training Scheme (SSSTS)
- Site Management Safety Training Scheme (SMSTS)
- NEBOSH International General Certificate in Occupational Health & Safety Level-3
Languages
Arabic
English
Urdu
Punjabi
Affiliations
- TV
- Cricket
Timeline
Technical Operations Manager
VAREO Group UK LTD.
08.2023 - Current
Service Manager
Culligan Middle East
07.2021 - 09.2023
Assistant Service Manager
Culligan Middle East
04.2019 - 06.2021
Senior Services Engineer
Culligan Middle East
07.2017 - 03.2019
Service Engineer
Culligan Middle East
11.2015 - 06.2017
Water Quality Engineer
Wadi Adventure
11.2014 - 10.2015
Sr. Service Engineer
Applied Aquaproducts Services (pvt) Ltd
10.2012 - 08.2014
Bachelor of Science (B.Sc.) - Chemical Engineering
Bahauddin Zakariya Univeristy Multan
09.2006 - 09.2011
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