Kasharne Cadogan
London
Summary
Experienced in front-of-house management and client relations, with a strong background in luxury customer service and sales support. Proficient in office administration, operations, event coordination, and hospitality. Demonstrates exceptional multi-tasking and time management skills, alongside expertise in Microsoft Office and booking systems. Adept at communication, presentation, teamwork, public speaking, social media marketing, upselling, and inventory management. Known for maintaining professionalism under pressure while delivering outstanding results.
Overview
7
7
years of professional experience
Work history
Admin / Front of House
Nice Concepts
2020.01 - 2025.01
- Managed day-to-day running of busy office and reception area.
- Coordinated suppliers, deliveries and maintenance requests to ensure smooth operations.
- Maintained accurate administrative records and managed bookings.
- Assisted with health and safety procedures and ensured clean, organised working environment.
- Built strong client relationships through responsive and professional service.
- Managed budgets and end-of-day financial processes..
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
Admin/FOH
The Recruitment Shop ( Mercedes, Volkswagen, Motor
London
2019.01 - 2020.01
- Managed front-of-house, visitor reception, and communication for high-profile automotive showrooms.
- Handled invoices, bookings, and payment processing, maintaining professional and efficient service.
- Liaised with internal teams to ensure smooth showroom operations.
- Handled high volume of inbound calls whilst providing exceptional customer service.
- Enhanced company image with professional greeting and handling of guests.
- Facilitated efficient communication amongst staff members by promptly delivering messages.
- Managed appointment scheduling, resulting in anorganised workflow.
- Optimised office procedures through effective use of IT systems.
Client Advisor
Giorgio Armani Exchange
London
2018.01 - 2019.01
- Delivered luxury client service and sales support, meeting daily targets and building long-term relationships.
- Assisted with visual merchandising, representing the brand with professionalism and attention to detail.
- Built strong relationships with clients, leading to increased loyalty.
- Navigated challenging conversations calmly, retaining client trust during difficult circumstances.
- Supported sales team in achieving targets by upselling relevant products and services.
- Handled sensitive information discreetly; upheld strict confidentiality norms.
- Served as first point of contact for client queries, offering immediate assistance.
- Identified client needs with precision, enhancing product recommendation accuracy.
Education
BA Hons - Popular Music Performance
BIMM University
London 01/2016 - 01/2021
BTEC Extended Diploma - Dance
Kingston College
London 01/2011 - 01/2013
Skills
- Front-of-House Management & Client Relations
- Luxury Customer Service & Sales Support
- Office Administration & Operations
- Event Coordination & Hospitality
- Multi-tasking & Time Management
- Microsoft Office & Booking Systems
- Communication, Presentation & Teamwork
- Professional Experience
- Calm under pressure
- Public speaking
- Social media marketing
- Upselling
- Inventory management
REFERENCES
Available on request
Affiliations
- singing
- dancing
- acting
- netball
Timeline
Admin / Front of House
Nice Concepts
2020.01 - 2025.01
Admin/FOH
The Recruitment Shop ( Mercedes, Volkswagen, Motor
2019.01 - 2020.01
Client Advisor
Giorgio Armani Exchange
2018.01 - 2019.01
BTEC Extended Diploma - Dance
Kingston College
01/2011 - 01/2013
BA Hons - Popular Music Performance
BIMM University
01/2016 - 01/2021