Kash Horvath
Bristol
Summary
A motivated and reliable professional with diverse experience in customer-facing industries. Former small business owner with a strong record of providing exceptional customer experiences in high-pressure environments, managing busy workloads and building repeat customers. Comfortable working in fast-paced settings, handling cash and supporting team operations while leveraging creative adaptability and problem-solving skills to enhance service.
Overview
10
10
years of professional experience
Work history
Tattoo artist
Purple Rose Tattoo
Bristol
2021.07 - 2026.03
- Created an inviting atmosphere within the studio ensuring optimum client relaxation during procedures.
- Delivered high quality work through meticulous attention to detail.
- Adapted to creative demands, changing schedules and physical capabilities.
- Managed appointment schedules efficiently, accommodating client availability and maximising studio time.
- Offered consultations for complex designs, outlining process, timeframes and costs.
- Dealt effectively with challenging customers maintaining professionalism at all times.
- Ensured high standards of hygiene, promoting client confidence in safety protocols.
- Build positive relationships with customers to promote repeat business.
Customer assistant
Lidl
Bristol
2018.11 - 2020.03
- Supported stock management tasks, including inventory checks and replenishing shelves to maintain optimal product availability.
- Worked as team member, performing cashier duties, product assistance and cleaning.
- Approached customer interactions in enthusiastic, flexible manner to ensure customer satisfaction.
- Provided positive customer experiences and enhanced brand reputation through helpful service.
- Processed transactions efficiently, handling cash, credit cards, and gift vouchers with accuracy and attention to detail.
Waitress
Desi's Indian Tapas
Bristol
2017.09 - 2018.09
- Improved customer satisfaction by providing efficient and friendly service.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Utilised professional communication skills to resolve customer complaints.
- Showcased extensive knowledge of menu items, heightened customer decision making.
- Accommodated special event needs, provided customised services for parties.
- Ensured smooth restaurant operation by effectively managing reservations system.
- Ensured compliance with health regulations through effective cleaning practices in the dining area.
- Optimised workflow in busy periods through successful coordination with the kitchen staff.
Bartender
Turtle Bay
Bristol
2017.02 - 2017.09
- Maintained organised bar stock for efficient customer service.
- Took customer orders and prepared drinks following
best practices for each type. - Processed payments and maintained point-of-sale system accuracy.
- Assisted with stock counting, ordering and replenishing.
- Maintained bar area to high hygiene standards.
- Successfully managed high-volume shifts, serving up to 200 customers without compromising service quality.
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service.
-
Catering assistant
Mi Casa Catering
Bristol
2015.11 - 2017.01
- Facilitated on-site event setup and breakdown, adhering strictly to venue policies and timelines.
- Adapted quickly to last-minute changes in event specifications, demonstrating flexibility and problem-solving skills.
- Collaborated effectively with events and venue staff, enhancing smooth operations before, during and events.
- Dealt with guests' queries and requests politely.
- Delivered friendly and fast service to process high-
volume food and drink orders at peak times. - Maintained safe hygiene and food handling
standards. - Facilitated a welcoming atmosphere, engaging in friendly conversation with guests to enhance their dining experience.
- Maintained extensive knowledge of food, drinks and menus to answer customer queries.
Education
BTEC - Public Services
St Brendan's sixth form college
Bristol GCSEs - English, Maths, Science, Art, IT
Brislington Enterprise College
Bristol Skills
- Innovative problem-solving
- Attention to detail
- Time management
- Customer relationship management
- Graphic and practical design
- Effective communication
- Safety and hygiene practices
- Resilient under pressure
Affiliations
- Art
- Music
- Creative projects such as set design, model making, metal work
- Event management
- Hiking and exploring outdoors
- Meeting new people
Timeline
Tattoo artist
Purple Rose Tattoo
2021.07 - 2026.03
Customer assistant
Lidl
2018.11 - 2020.03
Waitress
Desi's Indian Tapas
2017.09 - 2018.09
Bartender
Turtle Bay
2017.02 - 2017.09
Catering assistant
Mi Casa Catering
2015.11 - 2017.01
BTEC - Public Services
St Brendan's sixth form college
GCSEs - English, Maths, Science, Art, IT
Brislington Enterprise College