Karunarathnalage Samarakoon
Luton,CBF
Summary
Over 11 years of comprehensive experience in Insurance, driving operational efficiency and enhancing client relationships across various sectors. Expertise in financial reporting, data management, and customer service fosters a collaborative and productive work environment. Proven ability to streamline processes and support team coordination, ensuring high levels of accuracy and effectiveness in all tasks. Recognised for adaptability and meticulous attention to detail, ready to leverage diverse skills in a challenging and fast-paced setting. Committed to continuous learning and professional growth.
Overview
11
11
years of professional experience
Work History
Accounts and Finance Assistant
Fox Associates
01.2023 - Current
- Assisted in preparing financial reports, ensuring accuracy and compliance with company policies.
- Processed invoices and expense reports, maintaining organized records for auditing purposes.
- Managed accounts payable transactions, verifying documentation against vendor contracts.
- Supported monthly reconciliation of bank statements, identifying discrepancies for resolution.
- Collaborated with team members to streamline data entry processes, improving overall efficiency.
- Input financial data and produced reports using CCH.
- Minimized risk of errors by accurately processing invoices, payments and other financial transactions.
- Processed daily financial transactions in support of finance team objectives.
- Supported year-end closing activities, ensuring all transactions were properly recorded before the start of the new fiscal year.
- Assisted with preparation of monthly financial statements and reports to inform management.
- Helped reconcile bank statements and accounts and maintain accuracy and current records.
- Maintained financial databases and spreadsheets, ensuring up-to-date information for reporting needs.
- Maintained accurate records of financial transactions in alignment with regulatory requirements.
- Assisted in negotiation of terms with suppliers, achieving more favorable conditions for company.
Shift leader
Tesco Plc
01.2024 - Current
- Supervised daily operations to ensure efficient workflow and adherence to safety standards.
- Deliver exceptional customer service by assisting, serving, and effectively communicating with customers to enhance their experience.
- Trained team members on customer service best practices and operational procedures.
- Process deliveries in a timely manner, ensuring stock availability and operational efficiency.
- Implement strategies to improve team performance and customer satisfaction.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Senior Executive (Underwriting)
Allianz Insurance
01.2022 - 01.2023
- Handled insurance products, including Fire, Property, Liability, Workers' Compensation Insurance (WCI), Personal Accident, Engineering, and Electronic policies.
- Consistently maintained strong relationships with clients and strategic partners, ensuring high levels of service and satisfaction.
- Involved the preparation and analysis of monthly management reports, supporting the branch network, and effectively managing broker queries and requests to facilitate seamless operations and drive business growth.
- Developed strategic initiatives to optimize underwriting processing, resulting in improved customer satisfaction.
- Mentored junior staff on best practices in risk management and compliance standards within the insurance sector.
- Streamlined workflow systems, reducing turnaround times for policy underwriting and claims resolution.
Executive (Claims Division)
Delmege Insurance Brokers
01.2021 - 01.2022
- Developed comprehensive insurance solutions to meet client needs and mitigate risks.
- Collaborated with cross-functional teams to enhance service delivery and client satisfaction.
- Analyzed market trends to identify opportunities for product development and improvement.
- Led strategic initiatives to streamline operations and improve efficiency across departments.
- Managed client relationships, ensuring timely communication and effective resolution of inquiries.
- Mentored junior staff on best practices in insurance brokerage and client management.
- Conducted training sessions to enhance team knowledge of industry regulations and compliance standards.
Junior Executive (Non-Motor Division)
Orient Insurance Ltd
01.2015 - 01.2021
- Compiled non-motor claim summary reports and prepared reports on major losses and natural disasters.
- Effectively coordinating with re-insurers and co-insurers.
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Analyzed market trends to identify opportunities for product development and expansion.
Education
BA (Hons) - Business and Management
University of Northampton
09-2018
HND - Business and Management
Pearson
11-2017
HND - Human Resource Management
Pearson
11-2017
G.C.E -
Royal College - Colombo
Sri Lanka12-2013
G.C.S.E -
Royal College - Colombo
Sri Lanka12-2009
Skills
- Competent in using Adobe tools
- Competent in Microsoft Office suite
- Skilled in utilizing CCH software
- Experienced with Oracle Fusion
- Customer service proficiency
- Clear communication
- Proficient in prioritizing tasks
- Skilled at thriving under pressure
- Adept at client support and engagement
Timeline
Shift leader
Tesco Plc
01.2024 - Current
Accounts and Finance Assistant
Fox Associates
01.2023 - Current
Senior Executive (Underwriting)
Allianz Insurance
01.2022 - 01.2023
Executive (Claims Division)
Delmege Insurance Brokers
01.2021 - 01.2022
Junior Executive (Non-Motor Division)
Orient Insurance Ltd
01.2015 - 01.2021
BA (Hons) - Business and Management
University of Northampton
HND - Business and Management
Pearson
HND - Human Resource Management
Pearson
G.C.E -
Royal College - Colombo
G.C.S.E -
Royal College - Colombo
Similar Profiles
William CheeksWilliam Cheeks
Line/Prep Cook at FOX AssociatesLine/Prep Cook at FOX Associates
EUNSOOK CHOIEUNSOOK CHOI
Project Manager, Director at Kohn Pedersen Fox Associates PCProject Manager, Director at Kohn Pedersen Fox Associates PC
SantoshVikram SinghSantoshVikram Singh
Partner at Fox Mandal & AssociatesPartner at Fox Mandal & Associates
Olajumoke Joan AWONUGAOlajumoke Joan AWONUGA
Senior Care Assistant at Direct Link CareSenior Care Assistant at Direct Link Care
Ariba RasalatAriba Rasalat
Team leader at FlamingoTeam leader at Flamingo