Karuna Karuna

I had to take a career break from 11’2022 to 12’2023 because of a health condition diagnosis. I am back to full health and am ready to take the next step in my career.

• Acted as the first interface of the Functions and as a facilitator of all the HR processes, guaranteeing HR development of the assigned Supply Chain.
• Supported the HRBP to guarantee the optimization and standardisation of the HR WoW within the Supple chain.
• Provided inputs to the creation of the Site HR strategy.
• Executed the HR continual improvement plan.
• Supported site management team to manage roles, results, accountability, and people.
• Supported the HR Centre of Expertise to deliver value-adding activities.
• Performance and Reward – ensured alignment of all performance and reward processes on site. Supported pay negotiations. Developed and maintained positive relationships with employees, managers and Trade Unions
• Resourcing and Talent Planning – supported the recruitment & selection process at the site including high-volume temporary seasonal recruitment and integrated robust succession planning for key talent
• Organisation Development and Design– partnered with line managers to execute and implement new design and support negotiations for organisational structure and change programmes – redundancy, changes to terms, flexibility etc.
• Ensured vision for change is communicated well to all the employees
• Supported oversight of training plans that support employees' professional development and improvement
• Demonstrated site principles and cultural behaviours to support the site culture
• Coaching – supported the Managers with absence and ER case management to ensure consistency and fairness.

• Provided advice and recommendations to HR personnel for resolution of daily issues like disciplinary cases, enhancing performance of underperforming individuals, AWOL cases, exit interviews, payroll compliance, procedural compliance, enabling timely reminders through SAP for payroll-related procedures etc
• Advised McKinsey India Knowledge Centre, US Office and UK Office on employment policies and employment law
• Co-ordinated with global HR teams to develop and execute on-time and on-budget projects and initiatives
• Pioneered the firm's HR strategy by aligning corporate/global objectives to boost organizational performance
• Led recruitment process for multiple departments leading to a significant 25% increase in employee retention rate.
• Developed and implemented new employee retention and engagement programs, resulting in a 15% increase in employee satisfaction and engagement.
• Reduced employee onboarding time by 40% and increased employee satisfaction by 30% by revamping and optimizing the onboarding process.

• Managed all aspects of personnel administration including hiring, onboarding, employee records management, and exit processes.
• Maintained accurate HR records and employee data by utilising HRIS systems, ensuring compliance with legal requirements and data privacy regulations
• Resolved employee relations issues, performed investigations, and suggested appropriate resolutions for decreasing employee grievances
• Conducted employee survey to assess job satisfaction by yielding 1,000 responses
• Served as Single Point of Contact (SPOC) for 900+ employees at Delhi International Airport duty-free stores for addressing HR-related questions and concerns.
• Supported employee training and development initiatives to recognise skill gaps and recommend relevant training programs

• Collated information for employee status reports, enabling payroll, performance and compliance reviews.
• Created templates to increase efficiency of regular correspondence.
• Advised employees of maternity and paternity rights and processed leave requests.
• Maintained and updated employee files and records.
• Handled employee enquiries and complaints, escalating issues to managers when needed.
• Produced monthly payroll documentation for 800 contracted employees.