Summary
Overview
Work History
Education
Skills
Languages
PASSPORT DETAILS
PERSONAL DETAILS
Timeline
Generic
KARUNA KARAN

KARUNA KARAN

Salisbury,HAM

Summary

Organized and results-oriented executive secretary and sales coordinator with extensive experience in reputable companies across Oman and India. Demonstrates exceptional multitasking abilities and attention to detail, consistently achieving organizational goals in fast-paced environments. Proven track record of supporting executives and enhancing operational efficiency. Seeking to apply expertise in a challenging role as a Sales Coordinator, Personal Assistant, or Executive Secretary.

Overview

29
29
years of professional experience

Work History

Sales Coordinator / Commercial Executive

Mustafa Sultan Enterprises LLC
01.2016 - 12.2024
  • Coordinated sales activities to support team objectives and client needs.
  • Managed customer inquiries and provided timely responses to ensure satisfaction.
  • Organized sales meetings and prepared materials for effective presentations.
  • Maintained accurate records of sales transactions and customer interactions.
  • Assisted in developing promotional materials to enhance product visibility.
  • Collaborated with cross-functional teams to streamline communication processes.
  • Tracked inventory levels and coordinated with suppliers for timely replenishments.
  • Supported sales team by delivering current territory sales data and costing information.
  • Performed follow-up calls with customers after each sale was completed.
  • Maintained an up-to-date database of prospective clients and their contact information.
  • Coordinated and finalized sales proposals to complete purchases.
  • Provided administrative support to the sales team including scheduling meetings, preparing presentations and managing email correspondence.
  • Provided assistance throughout the entire sales process from initial contact through post-sale follow-up activities.
  • Processed orders received from customers within specified timelines.
  • Developed key customer relationships to increase sales.
  • Resolved customer complaints regarding sales and service.
  • Supported sales team members to drive growth and development.
  • Directed and coordinated products, services and sales activities.

Executive Assistant to Senior General Manager

Mustafa Sultan Science & Industry LLC
10.2013 - 01.2016
  • Coordinated executive schedules and appointments for senior management.
  • Managed communications between executives and internal/external stakeholders.
  • Organized company meetings, including logistics and agenda preparation.
  • Maintained confidential files and documentation for sensitive projects.
  • Developed travel itineraries and arranged accommodations for executives.
  • Assisted in preparing reports and presentations for board meetings.
  • Streamlined office processes to enhance overall operational efficiency.
  • Provided support in project management tasks across various departments.
  • Maintained confidential records and files related to executive operations.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Monitored incoming emails and responded accordingly in a timely manner.
  • Performed data entry tasks into various software programs including MS Excel spreadsheets.
  • Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
  • Answered telephone calls from customers or clients providing assistance where necessary.
  • Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
  • Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
  • Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
  • Assisted in organizing conferences, seminars and other events as directed by the executives.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
  • Managed daily invoices, reports and proposals.
  • Scheduled appointments for executives with external parties such as vendors or suppliers.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Set up meeting and event logistics for senior management and updated calendars.
  • Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
  • Made travel arrangements to provide executives seamless and travel policy-approved business trips.
  • Ensured that all relevant paperwork was completed accurately prior to submission for approval.
  • Created and maintained up-to-date records related to customer accounts or financial transactions.
  • Greeted visitors warmly upon arrival at the office premises.
  • Assisted in developing policies and procedures pertaining to office administration matters.
  • Managed and tracked expenses to meet company budget requirements.
  • Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
  • Managed all aspects of catering needs for special events hosted by the organization.
  • Developed effective filing systems for easy retrieval of information when needed.
  • Conducted research on various topics as requested by executives or senior management personnel.
  • Responded promptly to inquiries from customers or clients regarding products or services offered by the company.
  • Oversaw inventory control processes ensuring availability of supplies at all times.
  • Followed proper accounting and bookkeeping procedures to support audits.
  • Conducted research and collected and analyzed data to prepare reports and documents.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
  • Leveraged word processing software to create proposals, letters and memos.
  • Facilitated communication between senior management and staff.
  • Monitored inventory levels of office supplies and placed orders when necessary.
  • Facilitated communication between different departments within organization.
  • Handled confidential information with discretion and integrity.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Facilitated communications by forwarding emails, transferring calls and filing documents.
  • Compiled meeting agendas and supportive materials ahead of meetings.
  • Coordinated multiple schedules using online calendaring system.

Executive Secretary to MD and GM

HSE & PDO Courses Training Institute
02.2008 - 10.2013
  • Managed correspondence and communication between executives and external stakeholders.
  • Organized training materials and resources for HSE and PDO courses delivery.
  • Maintained confidential records and documentation for compliance purposes.
  • Assisted in preparing reports and presentations for senior management reviews.
  • Facilitated logistics for events, including venue arrangements and participant coordination.
  • Streamlined office procedures to enhance workflow efficiency within the institute.
  • Managed calendar of appointments for executives; scheduled appointments with internal and external contacts.
  • Responsible for maintaining confidential files pertaining to executive operations.
  • Greeted and directed visitors, answered phone calls, and provided general administrative support.
  • Assisted in the preparation of presentations, reports, memos, letters, and other documents as needed.
  • Facilitated communication between executives and other departments within the organization.
  • Controlled and managed document processes by reviewing files, records, and critical information to confirm accuracy and comply with company policies and procedures.
  • Coordinated various office activities such as ordering supplies and arranging catering services for events.
  • Organized, scheduled and confirmed board and team meetings.
  • Prepared agendas and took minutes of meetings attended by the executive staff.
  • Ordered office supplies to keep stationary and inventory properly stocked.
  • Maintained filing system for all documents related to executive activities.
  • Reviewed incoming correspondence; distributed materials accordingly.
  • Created spreadsheets using Microsoft Excel to record data regarding departmental expenses and budgets.
  • Managed director's calendar and prepared meeting agenda and materials.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.

Confidential Secretary - Finance & Procurement Dept.

Mohsin Haider Darwish LLC
01.2004 - 02.2008
  • Managed confidential correspondence for senior management and key stakeholders.
  • Coordinated schedules and arranged meetings for executives and team members.
  • Prepared reports, presentations, and documents for internal and external communication.
  • Maintained organized filing systems to ensure easy access to vital information.
  • Assisted in travel arrangements, ensuring compliance with company policies.
  • Communicated effectively with clients, vendors, and staff to facilitate operations.
  • Directed clients and guests to correct departments, rooms, and staff members.
  • Greeted visitors, answered inquiries and directed them to appropriate personnel.
  • Created agendas for meetings, scheduled appointments and maintained calendars of senior staff members.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placed orders for supplies; verified receipt of supplies.
  • Provided administrative support to the team by ordering office stationery items and other materials required for work purposes.
  • Received incoming mail on behalf of the company and distributed it accordingly.
  • Organized and maintained paper and electronic files, including confidential documents.
  • Drafted letters, memos and reports as requested by the supervisor.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.

Personal Assistant to Group V.P. Finance

Royal Cushion Vinyl Products Ltd.
Mumbai
09.2002 - 12.2003
  • Company Overview: Vinyl floorings manufacturing company
  • Coordinated executive schedules to optimize time management and meeting efficiency.
  • Managed communication between departments to ensure seamless information flow.
  • Organized travel arrangements for executives, including itineraries and accommodations.
  • Maintained confidential files and documents in compliance with company policies.
  • Assisted in preparing reports and presentations for senior management meetings.
  • Facilitated onboarding processes for new employees within the organization.
  • Streamlined office procedures to enhance productivity and reduce delays.
  • Liaised with vendors to coordinate supplies and services for office operations.
  • Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
  • Maintained confidential files related to personnel records or other sensitive information.
  • Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
  • Checked personal and professional activities to remind employer of priority tasks and deadlines.
  • Organized personal and professional calendars with reminders for upcoming meetings and events.
  • Performed calendar management and scheduling of appointments for the executive.
  • Greeted visitors in a professional manner and provided assistance with inquiries.
  • Maintained clerical correspondence via email and phone.
  • Managed office supplies inventory and placed orders when necessary.
  • Organized travel arrangements, including flights, transportation, and accommodation.
  • Managed household inventory and maintenance schedules.
  • Screened telephone calls and inquiries and directed as appropriate.
  • Prepared documents such as reports, presentations, agendas, and correspondence.
  • Scanned documents into electronic format for storage in a secure database system.
  • Proofread documents for accuracy prior to submission to the executive team.
  • Sorted mail received daily for distribution throughout the office.
  • Provided administrative support to the executive team by conducting research and preparing statistical reports.
  • Coordinated with other staff members to ensure seamless support and coverage.
  • Provided assistance communicating, typing correspondence or obtaining information.

Secretary to G.M. (On Temporary Basis)

Afcons Infrastructure Ltd.
Mumbai
10.2001 - 08.2002
  • Company Overview: Reputed Construction Company
  • Managed office correspondence and coordinated communication between departments.
  • Organized meetings and maintained schedules for senior management staff.
  • Prepared documents and reports using company templates and software tools.
  • Assisted in project documentation and ensured proper filing of records.
  • Facilitated travel arrangements and accommodations for team members.
  • Maintained inventory of office supplies and ordered replacements as needed.
  • Supported onboarding processes for new employees through orientation materials.
  • Collaborated with teams to streamline administrative processes and improve efficiency.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
  • Provided administrative support to the Office Manager and other staff members.
  • Greeted visitors and directed to appropriate location or person.
  • Managed calendar reminders for upcoming deadlines or events associated with the office.

Secretary to the Director

Som Datt Builders Ltd.
New Delhi
04.2000 - 10.2001
  • Company Overview: Reputed Construction Company
  • Managed office correspondence and documentation for construction projects.
  • Coordinated schedules and meetings for project managers and team members.
  • Maintained filing systems and organized project records effectively.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.
  • Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
  • Provided administrative support to the Office Manager and other staff members.
  • Proofread documents before submission; corrected any errors found in grammar or punctuation.
  • Greeted visitors and directed to appropriate location or person.
  • Managed calendar reminders for upcoming deadlines or events associated with the office.
  • Operated office equipment such as photocopiers, scanners, and fax machines.
  • Handled confidential documents with discretion.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.

Steno-cum Secretary

DCM Ltd.
New Delhi
01.1999 - 03.2000
  • Managed correspondence and communication for executive team at DCM Ltd.
  • Organized meetings and scheduled appointments for department leaders.
  • Coordinated efficient travel arrangements for staff and executives.
  • Prepared documents including reports, presentations, and memos using Microsoft Office applications.
  • Maintained office supplies and ensured availability of necessary materials.
  • Handled incoming calls, responded to inquiries, and directed calls appropriately.
  • Filed confidential records systematically for easy retrieval.
  • Provided administrative support to Office Manager and other staff members.

Steno-Cum-Doc-Asst

Hansita Exports
New Delhi
12.1995 - 01.1997
  • Prepared pre-shipment and post-shipment documentation to ensure compliance.
  • Managed daily correspondence with clients and suppliers to maintain effective communication.
  • Coordinated logistics for shipments, ensuring timely product delivery.
  • Maintained accurate inventory records and updated stock levels regularly.
  • Assisted in preparing export documentation for customs clearance processes.
  • Organized meetings and managed schedules for team members efficiently.
  • Collaborated with sales team to enhance order processing and tracking.
  • Greeted visitors and clients professionally, fostering a welcoming environment.

Education

Bachelor of Arts - Arts

Kerala
Kerala
01-1995

Skills

  • Attention to detail
  • Communication Skills
  • Flexibility
  • Customer Service
  • Documentation
  • Reporting and Analysis
  • Process Improvement
  • Time Management
  • Team Coordination
  • Correspondence
  • MS Office
  • Outlook
  • SAP
  • Basic Computer Knowledge
  • Internet & Emailing
  • Calendar Management
  • Travel Coordination
  • Meeting Scheduling
  • Document Preparation
  • Agenda Drafting
  • Minute Taking
  • Visitor Handling
  • Mail Management
  • Travel Arrangements
  • Vendor Coordination
  • Expense Reimbursement
  • Appointment Scheduling
  • Conference Coordination
  • Presentation Preparation
  • Employee On boarding
  • HR Coordination
  • Office Supplies Management
  • Confidential Information Handling
  • Report Preparation
  • Administrative Support
  • Sales coordination
  • Customer relationship management
  • Inventory management
  • Sales data analysis
  • Database management
  • Microsoft Excel
  • Sales proposal preparation
  • Effective communication
  • Time management
  • Schedule management
  • Distribution management
  • Team collaboration
  • Report generation
  • Customer engagement and support
  • Recordkeeping
  • Data entry
  • Customer communication

Languages

English – Fluent without accent, Hindi – Fluent without accent, Malayalam – Fluent, Tamil – Average, Telugu – Little

PASSPORT DETAILS

  • Passport No : P0732860
  • Date of Issue : 2016-09-15
  • Date of Expiry : 2026-09-14

PERSONAL DETAILS

  • Nationality : Indian
  • Gender : Male
  • Marital Status : Married
  • Visa Status : Dependant Visa

Timeline

Sales Coordinator / Commercial Executive

Mustafa Sultan Enterprises LLC
01.2016 - 12.2024

Executive Assistant to Senior General Manager

Mustafa Sultan Science & Industry LLC
10.2013 - 01.2016

Executive Secretary to MD and GM

HSE & PDO Courses Training Institute
02.2008 - 10.2013

Confidential Secretary - Finance & Procurement Dept.

Mohsin Haider Darwish LLC
01.2004 - 02.2008

Personal Assistant to Group V.P. Finance

Royal Cushion Vinyl Products Ltd.
09.2002 - 12.2003

Secretary to G.M. (On Temporary Basis)

Afcons Infrastructure Ltd.
10.2001 - 08.2002

Secretary to the Director

Som Datt Builders Ltd.
04.2000 - 10.2001

Steno-cum Secretary

DCM Ltd.
01.1999 - 03.2000

Steno-Cum-Doc-Asst

Hansita Exports
12.1995 - 01.1997

Bachelor of Arts - Arts

Kerala

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