Karthik Dharmaraj

Income Audit Key Responsibilities:

• Prepare daily and monthly revenue reports for management.
• Prepare daily revenue reconciliation report.
• Audit all outlet reports and verify accuracy by reconciling them with Opera system data.
• Reconciled Tourism Dirham charges on a daily basis for accuracy, and prepared monthly reports in compliance with Dubai Tourism (DTCM) regulations.
• Support the department by performing other tasks as requested by the Manager.
• Conduct physical spot checks in all outlets and at the front ofce.
• Reconciliation of the General Cashier Summary, Cash Over/Short reports and ensuring compliance with hotel cash handling procedures.
• Monitor and control PM accounts in coordination with relevant departments on a daily basis.
• Finalize monthly staff PM deductions accurately and on time.
• Verify that all F&B complimentary items, ENT, and discounts are genuine and properly authorized.
• Ensure the accuracy and proper documentation of all front ofce paid outs, rebates, outlet voids, house use and complimentary transactions.
• Review no-show, early check-in, late departure, rate change, room moves reports and negative postings.
• Prepare month-end tips report.
• Monitor and verify front ofce upselling practices.
• Verify the accuracy of all revenue gures and investigate variances.
• Review Micros and Opera reports for accuracy and detect any unusual transactions.
• Maintain positive working relationships with internal departments to support effective communication and collaboration.
• Prepare and provide necessary documentation to support internal and external audit processes as per company policies and standards.

Accounts Receivable Key Responsibilities:

• Oversee the timely and accurate generation of invoices for guests, corporate accounts, groups, and travel agents.
• Ensure invoices are issued as per contracts, rate agreements, and hotel policies.
• Monitor and manage incoming payments, ensuring they are posted accurately and on time.
• Follow up with clients on outstanding balances and manage the collection process in coordination with the Financial Controller.
• Resolve billing disputes and ensure timely escalation when necessary.
• Review and assess client creditworthiness in conjunction with the Financial Controller.
• Ensure all credit applications are properly vetted and approved.
• Maintain accurate records of credit limits and ensure adherence to established credit policies.
• Reconcile AR ledger to ensure that all payments are accounted for and properly posted.
• Reviewed and reconciled Guest Ledger and Deposit Ledger reports regularly.
• Prepare regular aging reports, bad debt analysis, and collection status reports for management review.
• Review and submit credit card batches for settlement and prepare CC reconciliation report.
• Liaise with front ofce, sales, events, and other departments to resolve billing issues and streamline processes.

• Completed 6 months of cross-training as Complex AR Assistant

• Completed 6 months of cross-training as Night Auditor in the Finance Department