Karthickeyan Krishnamoorthy
London,UK
Summary
Meticulous Quality Assurance and Operations Lead with over 17 years of experience driving efficiency, cost reduction, and quality improvements across various domains. Exceptional leadership skills and interpersonal abilities foster a positive and productive work environment.
Overview
18
18
years of professional experience
2007
2007
years of post-secondary education
1
1
Certification
Work History
Operations Lead / QA Manager
Vodafone – Pairpoint
London, UK
12.2022 - 04.2025
- Built QA strategy for platforms: EV Charging, SIM Trust (GDSP), R3 Corda DLT.
- Delivered 360 observability by deploying Data Dog, setting performance and error alerting.
- Led QA for mobile apps (Android/iOS), web platforms, and blockchain validator infrastructure.
- Established UAT and operational handover strategy from presales to customer support.
- Conducted QA readiness and compliance testing for PCI DSS with Mastercard integration.
- Created sprint-aligned QA cadences, implemented automation flows with FitNesse and Jenkins.
- Designed Ops Maturity Matrix to evaluate testing and product readiness across internal teams.
Programme QA Manager / NFT Consultant
Vodafone UK
04.2022 - 12.2022
- QA lead for large-scale IoT platform modernization and migration.
- Introduced test-driven NFT framework using JMeter and BlazeMeter integrated with CI/CD.
- Designed test KPIs, implemented real-time dashboards with Grafana and AppDynamics.
Senior QA Consultant & Performance Test Manager
Lloyds Banking Group
01.2017 - 01.2022
- Led test strategy for ML models, AI-powered services, and cloud-hosted digital platforms.
- Delivered NFT for RedHat, Oracle Cloud, and Azure migration programs.
- Integrated performance and security testing with CI/CD pipelines.
- Defined QA playbooks and defect triage models, improved UAT efficiency by 30%.
QA Lead / Automation Manager / NFT Expert
Retail & Insurance Clients
07.2007 - 01.2017
- Delivered full-scale QA for Oracle ODI, SAP ERP, RP WMS, LDAP, and AppWorx replatforming.
- Developed regression suites using FitNesse, enabled service virtualization via SOAP UI.
- Led 50+ QA engineers across global test centers; achieved high delivery CSAT (93%+).
- Executed performance and capacity testing for retail, insurance, and logistics systems.
Education
Bachelor of Engineering - Electronics & Communication
Madras Institute of Technology, Anna University
Skills
- Strategic thinking
- Automation tools mastery
- Agile methodology expertise
- Project Management
- Six Sigma Methodologies
- Statistical analysis
- Data analysis
- Risk identification and mitigation
- Security Operations
- Continuous Improvement implementation
- DataDog, AppDynamics, Dynatrace
- Sprint ceremonies
- AWS, GCP, Docker and EKS
- K8, Grafana and Prometheus
- Zendesk, JIRA, ALM
- GitHub, Gitlab, Harness, Jenkins
- Confluence, Notion
- OKTA, LDAP
Certification
- ISTQB Certified Tester – Foundation Level
- IBM Rational Performance Tester
- Oracle SQL (1Z0-007)
- Lean Six Sigma Green Belt
- R3 Corda Blockchain Developer
- Cognos BI Designer
- IBM Netezza
Accomplishments
- Spearheaded QA delivery and audit compliance for PCI DSS at Vodafone – Pairpoint
- Web3 Node Management & QA strategists for IoT ecosystems.
- Recognized by clients (Nielsen, M&S, BP, Morrisons) for high-quality QA delivery
- Achieved 93.33% CSI in Morrisons' £2M Oracle replatform program
- Automated reports and regression test suites, reducing CTR.
- Building 50+ QA team from ground up delivery a major programme transforming 80% of Morrisons IT landscape.
Affiliations
- Mobile App Development
- Product Idea Creation
- Food & Travel Exploration
Languages
English
Advanced
Timeline
Operations Lead / QA Manager
Vodafone – Pairpoint
12.2022 - 04.2025
Programme QA Manager / NFT Consultant
Vodafone UK
04.2022 - 12.2022
Senior QA Consultant & Performance Test Manager
Lloyds Banking Group
01.2017 - 01.2022
QA Lead / Automation Manager / NFT Expert
Retail & Insurance Clients
07.2007 - 01.2017
Bachelor of Engineering - Electronics & Communication
Madras Institute of Technology, Anna University
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