KARTHICK VARADHARAJAN KALAISELVAN
Liverpool
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
10
10
years of professional experience
3
3
Certification
Work History
Restaurant Server (PART TIME)
Shenbagam Bar and Restaurant
09.2024 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Stayed up-to-date on menu changes to help customers make food choices.
- Greeted new customers, discussed specials, and took drink orders.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Senior Consultant
Price Waterhouse Cooper Ltd
05.2022 - 09.2024
- Understand and document client business needs
- Configure and implement software solutions
- Ensure solutions work through rigorous testing
- Train clients and provide ongoing support
- Worked in end-to-end implementation on multiple projects
Deputy Manager
Mahindra & Mahindra Ltd
03.2019 - 05.2022
- Develop and maintain customer relationships
- Analyze customer data to improve engagement and retention
- Create and implement CRM strategies
- Lead and coordinate CRM team efforts
- Managed a team of 17 employees and supports dealership
- Implemented multiple tools over 1000 dealerships in a short span
Engineer - ERP Consultant
Royal Enfield India ltd
11.2016 - 03.2019
- Develop and maintain customer relationships
- Analyze customer data to improve engagement and retention
- Create and implement CRM strategies
- Lead and coordinate CRM team efforts
Consultant - ERP Consultant
Globtier Infotech Pvt Ltd
10.2014 - 11.2016
- Developed and executed targeted marketing campaigns, resulting in a 25% increase in lead generation
- Implemented SEO strategies that improved website traffic by 30%, enhancing online visibility and positioning the company
- Collaborated with sales teams to create effective sales collateral, presentations, and promotional materials
Education
MSc - business analytics and big data
University of Liverpool
09-2025
Bachelor Of Engineering -
Anna University
01.2014
Skills
- CRM / ERP (Salesforce, ORACLE Platform, JAVA Platform)
- Microsoft dynamics 365 CRM , F&O
- SAP S4 HANA
- Integration (AZURE, API, FTP, Dual Write)
- R Programming Language
- SQL
- WITNESS & VENSIM (SIMULATION TOOL)
- Customer Service Representative handled POS /TILL
Certification
MB-330 (MICROSOFT DYNAMICS 365- SUPPLY CHAIN)
MB-335 (MICROSOFT DYNAMICS 365-SUPPLY CHAIN EXPERT)
PL-600 (POWER PLATFORM)
Timeline
Restaurant Server (PART TIME)
Shenbagam Bar and Restaurant
09.2024 - Current
Senior Consultant
Price Waterhouse Cooper Ltd
05.2022 - 09.2024
Deputy Manager
Mahindra & Mahindra Ltd
03.2019 - 05.2022
Engineer - ERP Consultant
Royal Enfield India ltd
11.2016 - 03.2019
Consultant - ERP Consultant
Globtier Infotech Pvt Ltd
10.2014 - 11.2016
Bachelor Of Engineering -
Anna University
MSc - business analytics and big data
University of Liverpool
Similar Profiles
Elan BondiElan Bondi
Chef at Smiths Bar & Restaurant, Shamrock Bar & Grill.Chef at Smiths Bar & Restaurant, Shamrock Bar & Grill.
Jalen RichardsonJalen Richardson
Dishwasher/Line Cook at Restaurant 55/Cool Springs Fish Bar and RestaurantDishwasher/Line Cook at Restaurant 55/Cool Springs Fish Bar and Restaurant
Ronda-kay Waugh-MorrisRonda-kay Waugh-Morris
Bartender Supervisor at Hi Dream Bar Restaurant & BarBartender Supervisor at Hi Dream Bar Restaurant & Bar
Brooke ShepherdBrooke Shepherd
Kmart Employee at Kmart AustraliaKmart Employee at Kmart Australia
SETH KWAKU BOADISETH KWAKU BOADI
Personal shopper(Chill pick/ambient) at Ocado GroupPersonal shopper(Chill pick/ambient) at Ocado Group