Salesforce Developer & Administrator with 3+ years of experience across Sales, Service, Experience, and Data Clouds. Proficient in Apex, Visualforce, Lightning Aura, and Lightning Web Components, delivering scalable solutions. Strong background in data migration, integration using REST/SOAP APIs, and automation processes. Experienced in collaborating with cross-functional teams to enhance business processes and manage stakeholder expectations.
Designed and implemented custom applications on Salesforce using Apex, Visualforce, and Lightning Web Components.
Collaborated with cross-functional teams to deliver scalable solutions aligned with client requirements.
Managed Salesforce integrations with third-party systems, ensuring seamless interoperability.
Led a team of 1–2 developers across multiple projects, ensuring timely delivery of high-quality output.
Monitored system performance, troubleshot issues, and optimised for scalability and efficiency.
Created and maintained technical documentation for configurations, customisations, and integrations.
Developed Lightning components and Flows for Experience Cloud pages to automate business processes.
Provided user training and ongoing support to enhance Salesforce adoption and effectiveness.
Developed web pages and applications using Apex, Triggers, Lightning Web Components, and Visualforce to fulfil business requirements.
Conducted system audits, implementing performance enhancements and data migration strategies to ensure accuracy.
Designed workflows, validation rules, approval processes, and flows to optimise business operations.
Created custom reports, dashboards, and page layouts to enhance usability and reporting efficiency.
Performed unit testing and bug fixes while providing post-implementation support and documentation for end users.
Assisted clients in Salesforce optimisation, aligning solutions with specific business needs.
Analysed technical requirements and gathered user stories for comprehensive solution design.
Developed Apex classes, triggers, SOQL queries, and UI components to meet functional specifications.
Developed custom Apex triggers and classes to automate case assignment and notifications.
Built Lightning Web Components and Visualforce pages for improved user interfaces.
Designed and implemented custom objects and fields to align with business requirements.
Configured Flows, Process Builder, and Approval Processes to enhance workflow automation.
Integrated Salesforce with external systems via REST APIs for efficient data exchange.
Managed data migration using Data Loader, ensuring integrity throughout the process.
Created custom reports and dashboards to deliver actionable insights for support teams.
Conducted unit testing and deployments, achieving over 85% code coverage using Salesforce DX.
Salesforce Development: Apex, Triggers, Batch Apex, Visualforce, Lightning Aura Components, LWC, Salesforce Communities
Salesforce Administration: Profiles & Permission Sets, Security & Sharing, Data Management, Flows, Workflows, Process Builder, Reports & Dashboards, Salesforce Connect
Cloud Expertise: Sales Cloud, Service Cloud, Experience Cloud, Data Cloud
Integrations: REST/SOAP APIs, External System Integrations
Data Migration: Data Import/Export, Cleansing, Mapping, Loader Strategies
Programming: Apex, JavaScript, HTML, CSS, SOQL, SOSL
Tools: Salesforce DX, Visual Studio Code, Change Sets
Methodologies: Agile, Scrum, Sprint Planning
Certified Salesforce Administrator
Certified Salesforce Platform Developer 1