Karolina Tichavska
Newhaven
Summary
Dedicated professional with fluency in Czech, English, and Italian, offering expertise in personal care assistance and restaurant Management. Skilled in handling medical equipment, maintaining reliable punctuality, and fostering effective communication with families. Demonstrates sensitivity towards diversity and possesses comprehensive knowledge of equipment handling. Committed to delivering high-quality care while supporting diverse needs within healthcare environments.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Customer-oriented with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.
Overview
19
19
years of professional experience
4049
4049
years of post-secondary education
Work history
Assistant carer
Arundel care
2023.08 - 2026.03
- Performed light housekeeping tasks, providing a neat and comfortable living space for patients.
- Adhered strictly to protocols during emergencies, ensuring prompt response actions.
- Supported rehabilitation efforts after surgeries or illnesses, aiding fast recovery times.
- Assisted with personal hygiene tasks for enhanced dignity and comfort of clients.
- Provided emotional support to clients by listening and empathising with their situations.
Manager
Mange tout
Brighton, Brighton and Hove
2022.11 - 2023.08
- Liaised with suppliers to ensure timely deliveries.
- Boosted department efficiency by streamlining operational processes.
- Delivered high-quality products to increase customer satisfaction.
- Cultivated strong relationships with clients to secure repeat business.
Assistant manager
Fatto a Mano
Brighton, Brighton and Hove
2022.06 - 2022.11
- Increased staff productivity by providing comprehensive training programmes.
- Provided excellent customer service leading to repeat business and customer loyalty.
- Created a positive work environment, resulting in higher employee morale.
Waitress supervisor
Bread and milk
Brighton, Brighton and Hove
2022.03 - 2022.06
- Adhered strictly to health and safety regulations, maintaining safe working conditions at all times.
- Handled customer complaints promptly and professionally, preserving restaurant's good reputation.
- Pitched in during busy periods – showing solidarity with team and maintaining service levels.
Assistant manager
Mange Tout Brighton
Brighton, Brighton and Hove
2018.04 - 2022.03
- Created a positive work environment, resulting in higher employee morale.
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
Bar supervisor
Jamie's Italian Restaurant
Brighton
2017.04 - 2018.03
- Coordinated with kitchen staff to provide seamless service during dining hours.
- Resolved customer complaints promptly, fostering positive relationships with clientele.
- Organised stock inventory to prevent shortages during peak hours.
- Trained staff for improved service quality and professionalism.
Waitress
Prezzo
Brighton, Brighton and Hove
2016.03 - 2017.03
- Collaborated with kitchen staff to ensure order accuracy.
- Improved customer satisfaction by providing efficient and friendly service.
- Handled cash transactions accurately, ensured balanced till at end of shift.
- Executed food and drink orders accurately to improve customer satisfaction rates.
Restaurant Manager
Il Padrino
Prague , CZ
2011.01 - 2014.01
- Coordinated events and parties to increase restaurant revenue.
- Increased table turnover rate with efficient floor management.
Senior Stylist Hairdresser
Palladium Prague
Prague, Czech Republic
2007.01 - 2009.01
- Enhanced client satisfaction by offering personalised styling advice.
- Developed creative hairstyles for special events, such as weddings or fashion shows.
- Delivered high-quality haircuts for improved customer confidence.
Education
NVQ Level 2 - Wines
WSET
Floristry Introduction -
MET
BrightonHairdresser
Střední škola Vítkov-Podhradí
Czech Republic 2001.01 - 2004.01
NVQ Level 1 - Care Certificate
Arundel Care
Skills
- Languages: Czech, fluent in English and Italian
- Sensitivity towards diversity
- Reliable punctuality
- Handling medical equipment
- Health record management
- Communication with families
- Equipment handling knowledge
- Personal care assistance
Affiliations
- Florist
- Garden maintenance
- Cleaning
Timeline
Assistant carer
Arundel care
2023.08 - 2026.03
Manager
Mange tout
2022.11 - 2023.08
Assistant manager
Fatto a Mano
2022.06 - 2022.11
Waitress supervisor
Bread and milk
2022.03 - 2022.06
Assistant manager
Mange Tout Brighton
2018.04 - 2022.03
Bar supervisor
Jamie's Italian Restaurant
2017.04 - 2018.03
Waitress
Prezzo
2016.03 - 2017.03
Restaurant Manager
Il Padrino
2011.01 - 2014.01
Senior Stylist Hairdresser
Palladium Prague
2007.01 - 2009.01
Hairdresser
Střední škola Vítkov-Podhradí
2001.01 - 2004.01
NVQ Level 2 - Wines
WSET
Floristry Introduction -
MET
NVQ Level 1 - Care Certificate
Arundel Care