Karolina Nikiforova
London
Overview
8
8
years of professional experience
9
9
years of post-secondary education
Work history
Marketing Manager
Picturehouse Cinemas
London
2021.09 - 2024.12
- Film programming based on the previous week's admits and analysing the most relevant and demanded films to be shown for the next week
- Managed social media campaigns to increase online presence.
- Established partnerships, fostering company reputation and outreach.
- Event hosting and organisation
- Ensuring the process of an event from its conception through its completetion is as smooth as possible, including booking hosts for Q&A panels, technical tests of all equipment and contents
- Oversaw event management duties, delivering memorable experiences for attendees.
- Facilitated training sessions to foster skill development amongst team members.
Cinema supervisor
Picturehouse Cinemas
Cambridge
2021.05 - 2021.09
- Team leader - in charge of a small team and making sure the shift runs smoothly
- Providing exceptional customer service
- Managed daily operations to ensure smooth running of cinema.
- Handled cash transactions, ensuring accuracy and accountability.
- Controlled inventory for efficient use of resources.
Barista
Starbucks
Cambridge
2020.09 - 2021.05
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Maintained cleanliness of the café area whilst preparing orders.
- Provided a welcoming atmosphere to customers, promoting return visits.
Team member
Signorelli's deli
Cambridge
2019.11 - 2020.02
- Provided excellent customer service to enhance business reputation.
- Barista work including late art.
- Barman work, including mixing cocktails, table service.
- Overall cleaning, including beer line cleaning.
- Till work.
Cinema supervisor
Light Cinemas
Cambridge
2018.01 - 2019.10
- Improved customer service by training staff in effective communication.
- Addressed customer complaints promptly for improved customer satisfaction.
- Coordinated marketing activities for increased ticket sales.
- Hosting events at the bar, such as quiz nights
- Providing coffee and cocktail training
- Holding incentives to raise team morale and sales
- Handled cash transactions, ensuring accuracy and accountability.
- Managed daily operations to ensure smooth running of cinema.
Sales representative
United AMG partners
Varna
2017.02 - 2017.09
- Providing up to date healthcare information over the phone.
- Expanded client base through targeted outreach initiatives.
- Identified potential leads, resulting in improved sales performance.
Education
Master's - Graphic Designer
Anglia Ruskin University
Cambridge, Cambridgeshire 2017.09 - 2018.09
Bachelor's - Industrial Design
Technical University of Varna
Varna, Bulgaria 2012.09 - 2016.09
A-Level or equivalent - French
French language high school
Bulgaria 2008.09 - 2012.06
Skills
- Microsoft Word
- Microsoft Office
- Microsoft Excel
- Social Media
- Power Point
- Adobe Photoshop
- Adobe InDesign
- Leadership
- Organisational Skills
- Communication Skills
- Team Leadership
- Adaptive Skills
- Attention to Detail
- Team Player
- Training Skills
- Cashier
- Customer Service
- Cash Handling
- Front Desk
- Event Planning
- Graphic Design
- Hospitality
- Digital Marketing
Languages
English
Advanced
Timeline
Marketing Manager
Picturehouse Cinemas
2021.09 - 2024.12
Cinema supervisor
Picturehouse Cinemas
2021.05 - 2021.09
Barista
Starbucks
2020.09 - 2021.05
Team member
Signorelli's deli
2019.11 - 2020.02
Cinema supervisor
Light Cinemas
2018.01 - 2019.10
Master's - Graphic Designer
Anglia Ruskin University
2017.09 - 2018.09
Sales representative
United AMG partners
2017.02 - 2017.09
Bachelor's - Industrial Design
Technical University of Varna
2012.09 - 2016.09
A-Level or equivalent - French
French language high school
2008.09 - 2012.06