Film programming based on the previous week's admits and analysing the most relevant and demanded films to be shown for the next week
Managed social media campaigns to increase online presence.
Established partnerships, fostering company reputation and outreach.
Event hosting and organisation
Ensuring the process of an event from its conception through its completetion is as smooth as possible, including booking hosts for Q&A panels, technical tests of all equipment and contents
Oversaw event management duties, delivering memorable experiences for attendees.
Facilitated training sessions to foster skill development amongst team members.
Cinema supervisor
Picturehouse Cinemas
Cambridge
05.2021 - 09.2021
Team leader - in charge of a small team and making sure the shift runs smoothly
Providing exceptional customer service
Managed daily operations to ensure smooth running of cinema.
Handled cash transactions, ensuring accuracy and accountability.
Controlled inventory for efficient use of resources.
Barista
Starbucks
Cambridge
09.2020 - 05.2021
Ensured customer satisfaction by providing top-quality coffee and beverages.
Maintained cleanliness of the café area whilst preparing orders.
Provided a welcoming atmosphere to customers, promoting return visits.
Team member
Signorelli's deli
Cambridge
11.2019 - 02.2020
Provided excellent customer service to enhance business reputation.
Barista work including late art.
Barman work, including mixing cocktails, table service.
Overall cleaning, including beer line cleaning.
Till work.
Cinema supervisor
Light Cinemas
Cambridge
01.2018 - 10.2019
Improved customer service by training staff in effective communication.
Addressed customer complaints promptly for improved customer satisfaction.
Coordinated marketing activities for increased ticket sales.
Hosting events at the bar, such as quiz nights
Providing coffee and cocktail training
Holding incentives to raise team morale and sales
Handled cash transactions, ensuring accuracy and accountability.
Managed daily operations to ensure smooth running of cinema.
Sales representative
United AMG partners
Varna
02.2017 - 09.2017
Providing up to date healthcare information over the phone.
Expanded client base through targeted outreach initiatives.
Identified potential leads, resulting in improved sales performance.