Karolina Janik

• Implemented cost-reduction initiatives, maximising profitability.
• Conducted comprehensive market research for informed decision-making.
• Liaised with the finance department for accurate budget planning and control.
• Enhanced brand visibility by fostering strategic partnerships and collaborations.
• Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
• Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
• Delivered exceptional staff performance through training and mentoring of 60 employees.
• Analysed sales reports to identify trends and update strategies.

• Supervised daily store operations, ensuring optimal customer service delivery.
• Developed robust sales strategies to maximize revenue generation.
• Established strong relationships with key stakeholders to enhance business growth.
• Led multiple teams across different areas, fostering collaboration and communication.
• Fostered a culture of continuous improvement within the organization.
• Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
• Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
• Increased sales by 5% by rolling out new promotional strategies across regional shops.
• Brought in exceptional candidates to boost team productivity and operational efficiency.
• Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
• Deliver strategies to reduce staff turnover to include induction program ,personal coaching.
• Upheld company visual standards and operational through successful area visits.

• Analyzed sales and marketing information to update strategic plans. Reduced costs and improved operations by analyzing processes and customer feedback.

• Provided useful product guidance to assist with buying decisions, closing valuable customer sales.

• Limited financial discrepancies, accurately controlling monthly operations budget while delivering positive results.

• Supervised and led 3 Department Managers,1 Operation Manager and 25 shop floor employees

. • Wrote 3 year sales trajectory for the business to forecast economic results and ratios to ensure sustainable growth.

• Influenced key decision-making and established trust with stakeholders ,vendors ,buyers.
• Prepared monthly sales forecast reports detailing key metrics to examine areas of improvement.
• Managed budgets and inventory to minimize costs and maximize profits.
• Drove revenue increases and team morale by developing and deploying incentivised sales contests.
• Brought in exceptional candidates to boost team productivity and operational efficiency.
• Conducted audits and risk assessments to achieve regulatory compliance.
• Analysed data and identified opportunities to reduce operating costs.
• Developed business plans to deliver sustained growth.
• Reduced staff turnover by building positive company culture.
• Recruited, hired and trained 30 high-achieving employees for improved marketing and sales performance.
• Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
• Managed and distributed weekly sales reports, enabling performance evaluation to aid continual growth.
• Oversaw operations of £ 25 million organization , including budget planning, strategy development , forecasting, PNL and payroll.
• Guided team in planning ,implementation and execution of merchandising guidelines.
• Covering sites in Surrey and London to deliver region sales strategy.

• Led and motivated sales teams to consistently meet and exceed monthly sales goals.
• Improved store status from market worst to best by implementing process improvements and identifying performance gaps for corrective action.
• Strengthened work flow productivity by hiring, managing and developing top talent.
• Coached sales associates in product specification ,selling techniques ,significantly increasing customer satisfaction ratings.
• Rotated stock to achieve optimum appeal and minimise shrinkage.
• Established and administrated annual budgets with controls to prevent overages.
• Field based trainer for new Store Managers.
• Oversaw and improved deliveries through proactive coordination of daily operations.
• Built loyal customer bases by delivering excellent service and ensuring availability of in-demand products.
• Ensured visually appealing, effective product displays using proven experience in visual merchandising.

• Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
• Trained new staff on job duties, company policies and safety procedures to facilitate rapid onboarding in times of peak demands.
• Optimised levels of goods based on sales forecasts and demand, increasing percentage of orders fulfilled.
• Implemented procedures to reduce shipping errors and packaging mistakes by 20%.
• Managed seasonal recruitment by screening candidates, conducting interviews and coordinating comprehensive onboarding process.
• Redesigned warehouse layout to accommodate new equipment, maximise space utilisation and improve process efficiency.
• Boosted warehouse operations efficiency by overseeing ,dispatching and setting optimal employee schedules.

• Conducted regular audits, maintaining appropriate stock supplies to meet consumer demand.
• Created weekly performance reports, analysing and interpreting data to improve day-to-day business operations.
• Coordinated all department functions for team of 70 employees.
• Facilitated on-site staff training, developing processes and procedures to increase operational accuracy.
• Drove operational ,visual and customer service standards in store.
• Supervised and trained customer service team members to provide outstanding store results
• Expanded customer base through strong service and multi-channel marketing strategies.

• Recruited, interviewed and hired high-performing individuals, developing passionate, dedicated teams.
• Created engaging, appealing merchandise displays to motivate impulse purchases and improve revenue.
• Managed accounting duties such as revenue reporting and forecasting, enabling smooth financial operations.
• Achieved recognition from senior management for contribution to store success ,including managing sales ,employees and operations to foster optimal performance.
• Reduced corporate costs by developing and implementing improved merchandising.
• Reviewed sales ,PLN reports to determine options for increasing sales.
• Increased revenue by promoting complementary products.

• Planned staff rotas to meet customer needs whilst remaining under budget.
• Delivered feedback constructively to enhance staff performance.
• Recruited high-performing, reliable staff for improved team productivity.
• Devised activity and service plans to meet customer requirements.
• Forecasted long-term business objectives.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Generated repeat business through exceptional customer service.
• Actioned customer feedback to improve product and service offerings.
• Implemented personal development programmes to enhance staff capabilities and satisfaction.
• Worked closely with suppliers to fulfill customer demands.