Karolina Fields
Widnes
Summary
I am a well-mannered and very motivated individual that will always give the best of my ability to any task I am given. I have shown determination and hard work throughout my life. An example of this is being part of a successful dance team for Poland during my teenage years. Through this hard work and demanding regime I have shown commitment, and successfully winning various competitions which has modelefd me to be a very hard working and passionate person. I am a quick learner and not afraid to step out of my comfort zone. I welcome challenges and face them head on with a positive attitude. Throughout my work experience I have developed excellent communication skills, problems solving and team working.
Overview
2026
2026
years of professional experience
Work history
Family Assessment Worker
Lytham Care
Liverpool
2025.07 - 2025.09
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Restaurant supervisor
Red and Blue - Bacaro Restaurant
Liverpool
2024.05 - 2025.07
- Provided leadership during busy periods to maintain excellent service levels despite high volumes of guests.
- Coordinated daily restaurant operations, ensuring high quality service delivery at all times.
- Trained new staff members, leading to improved service standards.
- Monitored restaurant supplies regularly, preventing sudden stock outages.
- Handled difficult customer situations calmly, retaining their loyalty and repeat business.
- Improved customer satisfaction by promptly addressing and resolving complaints.
- Managed financial transactions accurately, safeguarding against loss or discrepancies in income.
- Ensured smooth operation by effectively managing all front of house staff.
- Provided administrative support to upper management through inventory reporting, budget governance and payroll management.
Shop supervisor
Family Shopper
Widnes
2023.01 - 2025.05
- Maintained visual merchandising standards, resulting in an attractive store layout.
- Monitored shop cleanliness for a pleasant shopping experience.
- Trained new members of staff for improved customer service.
- Streamlined inventory management to reduce product wastage.
Restaurant Supervisor
The Woodlands Widnes
Widnes
2022.08 - 2023.12
- Championed 100% guest satisfaction by providing excellent dining experience.
- Guaranteed compliance with food safety procedures and quality control guidelines.
- Handled escalated customer complaints to provide full resolutions and promote loyalty.
- Assisted Restaurant Manager in management and development work team.
- Delivered high-calibre staff induction and training.
- Maintained high levels of cleanliness, organisation, storage and sanitation of food and beverage products to ensure quality.
- Trained Front of House (FOH) staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
- Maintained excellent standards of service through impeccable attention to detail.
- Handled with opening and closing procedures, office responsibilities and cash handling
Waitress/ Bar Staff
Baltic Pearl Widnes
2019.09 - 2021.07
- Provide excellent customer service Taking customer orders and delivering food and beverages
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons
- Prepares bills and process payments
- Manage Inventory Opening and closing restaurant
Warehouse Operatives
THE HUT GROUP
Warrington
2016.09 - 2017.03
- Using hand held scanners and packing orders for customers
- Working well in a fast paced environment
- Being responsible for executing individual instructions of the supervisor.
Waitress/Bar Staff
Pesto Restaurant Widnes
2015.09 - 2016.07
- Provide excellent customer service Taking customer orders and delivering food and beverages
- Making menu recommendations, answering questions and sharing additional informationwith restaurant patrons
- Prepares bills and process payments.
Company Owner
COOLINEX
, Poland
2014.06 - 2015.08
- I had various responsibilities as the owner of this company
- I was responsible for finding new clients, being physically involved with office cleaning and dealing with bills and various paper work..
- Managed financial functions such as operations budgeting, accounts payable and accounts receivable.
- Used social media to expand market reach and facilitate sales agent recruitment.
Office Assistant
TOOL STORE
, Poland
2013.02 - 2014.09
- Collecting, selecting, transfer, information storage
- Computer rewriting of text of agreements, opinions, document keeping and filing correspondence
- Taking care of the order of the secretariat and the office of lawyers
- Organize and archive documents.
Office Administrative Employee
MobileMS
, Poland
2012.01 - 2013.02
- Organization and services meetings inside and outside the office
- Organizing business meetings
- Preparation of summaries
- Cooperation with customers and service providers
- Taking care of a positive image of the company.
Waitress
Bella Napoli Restaurant
2011.01 - 2012.01
Sales Assistant
- 2012.01
- I give 100% care and attention to detail in every aspect of work
- To keep a high level of customer service always Assist in compiling stock inventory checks.
Education
Level 2 - Maths
Seetec
Level 1 - English
Seetec
AEROBIC LICENCE C -
IFFA
Bachelor degree in social communication and journalism - Journalism and Social Communication
University of Social Sciences
Skills
- Punctual
- Self-motivated
- Extremely organized
- Data management
- Work well in a team
- Work well individually
- Open Communication
- Conflict resolution
- Supervisory skills
- Forecasting and planning
- Team development
- Customer service best practices
- Bilingual in Polish
- Event planning and management
Additional Information
- First Aid Training 2023
Timeline
Family Assessment Worker
Lytham Care
2025.07 - 2025.09
Restaurant supervisor
Red and Blue - Bacaro Restaurant
2024.05 - 2025.07
Shop supervisor
Family Shopper
2023.01 - 2025.05
Restaurant Supervisor
The Woodlands Widnes
2022.08 - 2023.12
Waitress/ Bar Staff
Baltic Pearl Widnes
2019.09 - 2021.07
Warehouse Operatives
THE HUT GROUP
2016.09 - 2017.03
Waitress/Bar Staff
Pesto Restaurant Widnes
2015.09 - 2016.07
Company Owner
COOLINEX
2014.06 - 2015.08
Office Assistant
TOOL STORE
2013.02 - 2014.09
Office Administrative Employee
MobileMS
2012.01 - 2013.02
Waitress
Bella Napoli Restaurant
2011.01 - 2012.01
Sales Assistant
- 2012.01
Level 2 - Maths
Seetec
Level 1 - English
Seetec
AEROBIC LICENCE C -
IFFA
Bachelor degree in social communication and journalism - Journalism and Social Communication
University of Social Sciences