KARMVEER Singh CHOUHAN
Derby,Derbyshire
Summary
Organised and dependable IT Technician with 3 years of experience. Successful at managing multiple priorities with effiicent task delegation . Willing to take on greater responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
IT Systems Technician
Saint Ralph Sherwin Catholic Multi Academy Trust
Derby, United Kingdom
07.2022 - 12.2022
- Managing helpdesk, providing IT support to staff and students around premises
- Resolving 10-20 tickets raised by staff, maintaining IT equipment around site
- Regular maintenance of server clusters and routine firmware upgrades
- Improving network connectivity around school
- Installing integral software and hardware in school premises and required offices.
- Performed technical troubleshooting to detect and resolve complex issues.
- Maintained daily maintenance logs, updating data with accuracy to inform management of operational needs.
- Troubleshot and resolved technical issues to restore functionality.
- Worked with internal teams to provide technical support and guidance on company equipment.
Student Counsellor
Oasis Education
Udaipur
11.2020 - 06.2021
- As the Student Counsellor, my job was to counsel over 100 students regarding their abroad education plan, manage their expectations, and assist them in choosing appropriate course
- Established proper communication with University on behalf of student concerning necessary documentation and visa process.
Systems Engineer
The Compu Hub
Udaipur
06.2019 - 06.2020
- My duties included configuring desktops laptops and workstations, assembling the systems and maintaining peripheral devices
- Providing technical support to our clients online and offline and routine review on company-owned devices and integrated systems.
Education
Undergraduate Student - Network & Security
09/2021 - 06/2024
Senior Secondary Education - Business, Finance
07/2016 - 05/2017
Secondary Education - English, Mathematics
07/2012 - 05/2013
Skills
- Active Directory
- Troubleshooting
- Microsoft Office
- PowerShell
- VMware
- Remote Access Technology
- Network Troubleshooting & Configuration
- Hardware support
- Knowledgeable in Mac systems
Languages
English
Hindi
Affiliations
- Reading
- Internet Scraping
- Cinephile
Timeline
IT Systems Technician - Saint Ralph Sherwin Catholic Multi Academy Trust
07.2022 - 12.2022
Student Counsellor - Oasis Education
11.2020 - 06.2021
Systems Engineer - The Compu Hub
06.2019 - 06.2020
B.S.C - Undergraduate Student, Network & Security
09/2021 - 06/2024
C.B.S.E - Senior Secondary Education, Business, Finance
07/2016 - 05/2017
R.B.S.E - Secondary Education, English, Mathematics
07/2012 - 05/2013
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