Karman Dhupar
London
Summary
Highly organised, creative and detail-oriented professional passionate about executing exceptional events that go beyond client expectations. Experience with planning, budgeting and coordinating both small-scale and large-scale events but keen to further learn. Strong communicator and able to foster positive relationships with variety of clients and vendors.
Overview
7
7
years of professional experience
Work History
PMO Consultant
Hitachi Solutions
09.2023 - Current
- Part of an multiple million pound Central Government project transforming the customer's digital capabilities.
- Responsible for supporting the project management team in creating and maintaining project timelines, schedules and budget to contribute to the success of financial reporting. Including validation of project timesheets, updating financial records and ensuring timely invoice payments.
- Implemented process and method improvement to shape the team culture, optimise procedures for higher efficiency.
- Tracking project progress such as performing statistical analysis on the Gross Margin on several workstreams ensuring accurate forecasting.
- Participating in strategic programme planning workshops to expand my technical knowledge, supporting the PM on risk management and possible mitigate.
EDI Events Coordinator
Hitachi Solutions
09.2022 - Current
- Spearheaded the planning, idea generation and execution of over 5 European wide company virtual and in-person events with average attendee size of 350 colleagues.
- Managed end-to-end logistics, from initial vendor consultations to preparing communication as well as on-site coordination, ensuring seamless and valuable experience for colleagues.
- Collaborated with a diverse high-performance team of 15 professionals, fostering a collaborative environment that resulted in flawless event execution and employee satisfaction.
Business Development Manager
Hitachi Solutions
09.2021 - 09.2023
- At a Microsoft Gold Partner evaluating client needs and closely shaping tailored solutions to the Public Sector industry (including IoT, Data Platform, Power Platform and Dynamics solutions.)
- Managed accounts to retain existing relationships and built new strong relationships to establish long-term growth.
- Developed new proposals, contracts and procedures to grow the business.
- Attending industry roundtable events, networking to generate new business with marketing initiatives and strategic plans.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Learnt consultative selling techniques to build expertise and accomplish sales objectives
- Prepared sales presentations for clients showing success and credibility of the company.
- Educated clients on new solutions and services to increase customer engagement with the global brand.
Marketing and Communications Officer
Harrow Carers
06.2019 - 06.2020
- Lead creative control of all multi-channel activities including email campaigns, budgets, advertising campaigns, events, website content and running fundraising campaigns liaising with donors and exceeding all targets.
- First point of contact for enquiries, providing excellent customer service when responding to telephone, email, and mail enquiries.
- Facilitated the increase in social media engagement by 20% through the creation of engaging day-to-day content on Instagram Twitter, Facebook, and LinkedIn to drive organic traffic to the website.
- Promoted within 6 months due to strong performance and organisational impact – taking on more responsibility and managing 5 new stakeholders including the Local Council, Trustees and other charities.
- Curated, liaised and edited a quarterly newsletter going out to over 6000 stakeholders.
- Created promotional marketing materials for external partners and internal communications such as banners, business cards, flyers, and video content using graphic editing tools.
- Monitored and reported data insights from the marketing activities and promotions using the platforms such as Google Analytics, Google Ads, Facebook Ads Manager and Instagram insights.
- Managing the maintenance of WordPress and Wix websites ensuring the smooth running of the webpages.
Personal Shopper
Asda
06.2018 - 01.2019
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Facilitated key decisions by selecting products for customers and offering the best alternatives to meet their criteria.
- Working under pressure during busy holiday season assisting customers and managers.
- Developed customer service skills by providing a warm and friendly service to customers in the store.
- Working both independently and as part of a team to meet sales targets.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Work Experience, Events Management
UBM
08.2016 - 08.2016
- Gained a broad skill set in B2B events, covering marketing, finance, operations, sales, and sustainability.
- Developed teamwork and leadership skills by taking responsibility as a team manager.
- Completed research, compiled data and updated attendee.
- Enhanced my public speaking skills by pitching our idea and preparing the project presentation for 30 experts.
- Helped customers locate products and checked store system for merchandise at other sites
Education
Bachelor of Arts - Business And Management With A Year in Industry
University of Kent
06.2021
IT Technical Salesperson Level 3 Apprenticeship
British Computer Society, The Chartered Institute
04.2023
Skills
- Social Media Management
- Meeting Planning
- Operations Oversight
- Event Planning
- Time Management
Languages
English
Native language
Punjabi
Proficient
C2
Hindi
Advanced
C1
Timeline
PMO Consultant
Hitachi Solutions
09.2023 - Current
EDI Events Coordinator
Hitachi Solutions
09.2022 - Current
Business Development Manager
Hitachi Solutions
09.2021 - 09.2023
Marketing and Communications Officer
Harrow Carers
06.2019 - 06.2020
Personal Shopper
Asda
06.2018 - 01.2019
Work Experience, Events Management
UBM
08.2016 - 08.2016
Bachelor of Arts - Business And Management With A Year in Industry
University of Kent
IT Technical Salesperson Level 3 Apprenticeship
British Computer Society, The Chartered Institute
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