Karlie Houlihan
Newton-Le-Willows
Summary
Accomplished professional with extensive experience in cleaning and support roles, Demonstrated expertise in a variety of cleaning roles.
My experience in the care industry and NHS roles have given me a great level of compassion and ability to manage time effectively and adhere to safety protocols. Strong customer service skills and administrative experience enhance service delivery and client satisfaction.
I’m always enthusiastic and have a great drive for quality work.
Overview
6
6
years of professional experience
Work History
Cleaner/Housekeeper
Self-employed
02.2020 - Current
- Used time management and efficient cleaning methods to meet deadlines.
- Organized and used industrial cleaning products following strict safety procedures.
- Emptied trashcans and transported waste to collection areas.
- Handled equipment, chemicals, and materials properly and with caution.
- Domestic cleaning services and personal housekeeping. Including cooking, washing, general cleaning.
- Business services cleaning including; post-tenancy cleans. New build contracts and office cleaning.
- Covid touch point cleaning.
Cleaner
ProFM
03.2025 - 09.2025
- Organized and used industrial cleaning products following strict safety procedures.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Adhering to Data Protection Standards in a clinical setting and ensuring compliance with CQC regulations.
Waking Night Support Worker
Creative Support
05.2023 - 03.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Completed Care Certificate and a variety of safeguarding, administrating medications and health and safety courses and safely put into practice.
Receptionist/Administrator
Patterdale Lodge G.P Services
04.2021 - 10.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled complaints and questions, and re-directed calls to other team members.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Answered incoming calls, directing clients to individuals addressing specific needs.
Education
G.C.S.E - Mathematics
Warrington Collegiate
Warrington 07.2014
G.C.S.E - English
Warrington Collegiate
Warrington 07.2014
Skills
Floor cleaning
Timeline
Cleaner
ProFM
03.2025 - 09.2025
Waking Night Support Worker
Creative Support
05.2023 - 03.2024
Receptionist/Administrator
Patterdale Lodge G.P Services
04.2021 - 10.2022
Cleaner/Housekeeper
Self-employed
02.2020 - Current
G.C.S.E - Mathematics
Warrington Collegiate
G.C.S.E - English
Warrington Collegiate