Karla Kenzie Such-giscombe
NORTH WEST LONDON,UNITED KINGDOM
Summary
To offer an effective and efficient services that will enhance the accomplishment of the organizations goals while developing my skills for maximum output. Delivers effective support to help teams meet organisational goals while building capability across customer care and kitchen-based tasks. Maintains a positive, reliable approach to communication, teamwork and service that adds value across busy settings. Demonstrates strong communication and listening skills to build trust and support people from different backgrounds. Contributes a calm, dependable approach to teamwork, organisation and service that helps tasks run smoothly.
Overview
1
1
Language
6
6
years of professional experience
Work History
Customer Care
McDonald's Corporation UK
08.2022 - 01.2026
- Handled customer inquiries with confidence to enhance satisfaction
- Customer interaction and Satisfaction
- Demonstrated active listening skills during customer interactions
- Demonstrated commitment to delivering high-quality service
- Collaborated with colleagues to achieve common goals
- Maintained cleanliness to create a welcoming environment for customers
- Organised stock effectively to ensure optimal product availability
- Rotation of old goods
Kitchen Assistant
SAINT ANNE'S HOXTON
10.2019 - 12.2019
- Organised and cleaned shared spaces to maintain a tidy and efficient workplace.
- Set the table for vulnerable individuals while providing assistance and support.
- Communicated with team members to ensure clarity and collaboration.
- Collaborated with colleagues to achieve shared goals and enhance project outcomes.
Support Worker
Grace Daycare Tottenham
01.2023
- During my work experience at Haringey Sixth Form College, I worked with teenagers with special educational needs and supported them with their schoolwork and various activities, including football and basketball. This experience gave me the opportunity to learn about different disabilities and understand that every individual may have different needs and ways of communicating. I developed my patience, communication and listening skills and learned how to adapt my approach depending on the situation. I also gained confidence in supporting others, working as part of a team and handling different situations calmly and respectfully. Overall, this experience helped me become more understanding, responsible and confident when working with people from different backgrounds and with different needs.
- Assisted clients with daily living activities, including personal hygiene, meal preparation, and mobility, promoting independence.
- Provided personalised care and support to individuals with diverse needs, enhancing their quality of life.
- Administered medication accurately and safely, following strict healthcare protocols to maintain client well-being.
Education
Level 1 beauty introductions -
Capital college
London, ENG01-2026
Health and social care diploma -
Haringey sixth form college
01-2024
GCSE - Maths, English, Drama, Science, Geography, Spanish, RS
Waterside academy
01-2022
Skills
- Strong interpersonal and communication skills
- Good time managing skills and ability to work under pressure
- Ability to carry out duties effectively with /without supervision
- Ability to manage time and other resources
- Ability to work with others and a good listener
- Customer service
- Sales
- Initiatives, innovative and honest character
- Humility, diligence, analytical and self-motivated
- Good communication
- Food safety
- Stock rotation
- Team working
- Personal care
LANGUAGE
English
Timeline
Support Worker
Grace Daycare Tottenham
01.2023
Customer Care
McDonald's Corporation UK
08.2022 - 01.2026
Kitchen Assistant
SAINT ANNE'S HOXTON
10.2019 - 12.2019
Level 1 beauty introductions -
Capital college
Health and social care diploma -
Haringey sixth form college
GCSE - Maths, English, Drama, Science, Geography, Spanish, RS
Waterside academy