Karl Shanghavi

• Elevated guest satisfaction by delivering high-quality service and support.
• Coordinated recruitment, onboarding, and training processes for new staff members.
• Streamlined rotas, schedules, and performance feedback to enhance team productivity.
• Resolved staff and guest issues with professionalism and discretion.
• Promoted teamwork through mentoring and conducting daily briefings.
• Ensured compliance with safety, accessibility, and service standards consistently.
• Maintained immaculate hygiene standards with thorough cleaning of work areas.
• Managed room availability charts effectively to prevent overbooking.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Carried out day-to-day duties accurately and efficiently.
• Supported team by demonstrating respect and willingness to help.
• Consistently arrived at work on time and ready to start immediately.
• Offered friendly, efficient customer service and handled challenging situations with ease.
• Cleaned work areas and equipment to maintain faultless hygiene standards.
• Increased customer satisfaction by resolving issues.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Used Microsoft Word and other software tools to create documents and clear communications.
• Applied positive customer service approach to increase satisfaction levels.

• Analysed communication and engagement data to support campaign strategy
• Advocated for inclusive and fair workplace practices through digital outreach

• Implemented tailored support and development plans for students as key worker.
• Delivered training on behaviour management and engagement strategies to colleagues.
• Maintained documentation of student performance and progress accurately.
• Contributed to policy implementation focused on inclusion, wellbeing, and safeguarding.
• Fostered equality and teamwork within a multidisciplinary environment.
• Organised school events like sports day to showcase student talents beyond academics.
• Communicated regularly with parents regarding children's performance and behaviour.
• Assessed student progress and provided constructive feedback for improvement.
• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Consistently arrived at work on time and ready to start immediately.
• Offered friendly, efficient customer service and handled challenging situations with ease.
• Used Microsoft Word and other software tools to create documents and clear communications.

• Supported students with diverse needs through tailored communication and individual plans.
• Collaborated with staff and parents to enhance cohesive support for wellbeing.
• Developed visual and behavioural strategies that boosted student engagement.
• Assisted in creating Individual Education Plans, increasing effectiveness of student support.
• Prioritised pupil safety during trips, minimising risk of accidents.
• Implemented differentiated instruction techniques to improve understanding among students.
• Fostered inclusivity within school community, promoting respect across all pupils.
• Provided one-to-one support to enhance student self-confidence and independence.
• Assisted in the development of Individual Education Plans, enhancing student support.
• Provided emotional support during challenging situations; instilled resilience in pupils.
• Prioritised pupil safety during school trips; minimised risk of accidents.
• Carried out regular progress monitoring; ensured consistent academic growth.
• Employed differentiated instruction techniques for enhanced student understanding.
• Implemented visual aids during lessons; supported better information retention.
• Improved classroom behaviour with implementation of positive reinforcement strategies.
• Managed behavioural challenges effectively, maintaining a positive learning environment.
• Facilitated group activities to promote social interaction among SEN students.
• Coordinated special educational needs assessments, ensuring accurate diagnosis.
• Worked with SENCO to ensure effective planning and delivery of Individual Education Plans (IEPs).
• Improved communication skills for non-verbal children, using non-verbal communication methods, such as Makaton and PECS.
• Supported emotional and educational development of students with SEN challenges, including autism, ADHD and anxiety.
• Performed handwriting and PE activities to help students improve fine and gross motor control.
• Assisted students with a range of learning differences, including ADD, ADHD to achieve their full potential for independence.
• Worked with students in small groups and 1:1 to provide additional support with activities and lessons, offering constructive feedback and advice to develop skills.

• Supported teachers and learners with complex special educational needs, including ADHD and autism.
• Managed behavioural challenges to foster inclusive learning environments.
• Collaborated with educators to implement engaging group activities and personalised education programmes.
• Provided one-to-one support, enhancing self-confidence and independence in students.
• Developed Individual Education Plans, ensuring effective support for diverse needs.
• Liaised regularly with parents, fostering strong home-school relationships and communication.
• Implemented positive reinforcement strategies to improve classroom behaviour and student engagement.
• Monitored student progress through assessments, facilitating consistent academic growth.

Founded and managed international fashion and beauty business, overseeing all operations.

• Developed marketing strategies and sales initiatives to enhance customer loyalty across platforms.
• Implemented strategic inventory management for cost efficiency and timely stock delivery.
• Conducted comprehensive market research to inform decision-making and identify new markets.
• Boosted brand visibility through robust marketing campaigns and tailored unique selling propositions.
• Negotiated favourable contracts with suppliers, ensuring reliable resource acquisition.
• Executed risk assessments and addressed operational inefficiencies to support business growth.