Karl Pinch
Buckingha
Summary
Driven professional with knack for strategic planning and team leadership, well-suited for Operations Manager role. Skilled in project management and process optimisation, with strong communication and problem-solving abilities. Ready to streamline operations and elevate organisational performance.
Overview
24
24
years of professional experience
Work History
People Services Operations Manager
Influcated Limited
London
06.2013 - 09.2024
- Developed risk mitigation strategies, ensured business continuity during crises.
- Managed inventory efficiently to minimise stockouts and overstock situations.
- Implemented quality control measures, enhanced product standards.
- Applied lean principles to operations management, reduced waste significantly.
- Analysed performance metrics, identified areas for improvement in operations management.
- Fostered a culture of continuous learning, improved workforce competency levels.
- Encouraged innovative thinking in the team, fostered an environment of growth and development.
- Negotiated contracts with suppliers for cost-effective procurement of resources.
- Improved operational efficiency by streamlining processes and implementing strategic plans.
- Liaised with stakeholders for transparent communication and better decision making.
Consultant - sales operations
North Highland
London
02.2006 - 04.2013
- Identified potential risks in operations; ensured robust contingency plans in place.
- Streamlined sales processes for improved customer experience.
- Increased sales efficiency by implementing strategic operational plans.
- Tracked industry trends to stay ahead of competition.
- Enhanced team productivity with the introduction of innovative training programmes.
- Developed bespoke sales strategies that matched company objectives and targets.
- Established new business partnerships; expanded market presence.
- Implemented CRM systems to improve client relationship management.
- Led cross-functional teams, ensuring smooth internal operations.
- Analysed key financial indicators for accurate sales forecasting.
Warehouse worker
The Menu Partners LTD
London
11.2000 - 06.2004
- Performed manual lifting tasks responsibly, minimising risk of injury on the job site.
- Ensured safety standards with regular equipment maintenance checks.
- Operated pallet jacks safely, preventing workplace accidents.
- Handled customer returns professionally, ensuring satisfactory resolutions were reached.
- Kept warehouse clean, ensuring a safe working environment.
- Unloaded deliveries, promptly sorting items into appropriate storage areas.
- Managed inventory control for seamless supply chain management.
- Completed daily checklists to maintain warehouse cleanliness standards.
Education
GCSEs -
Litherland High School
Crosby, SeftonSkills
- SQL database understanding
- Sustainability practices implementation
- Energy management system
- Knowledge of erp systems
- SAP software proficiency
- Automated manufacturing systems
- Resilience in high-pressure situations
- Cost reduction and efficiency
- Procurement systems knowledge
- Financial reporting
References
References available upon request.
Timeline
People Services Operations Manager
Influcated Limited
06.2013 - 09.2024
Consultant - sales operations
North Highland
02.2006 - 04.2013
Warehouse worker
The Menu Partners LTD
11.2000 - 06.2004
GCSEs -
Litherland High School
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