Summary
Overview
Work history
Education
Skills
References
Timeline
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Karl Ingram

Renfrew,United Kingdom

Summary

Experienced SAP S/4HANA Business Architect with over 15 years in global supply chain operations and ERP transformation. Proven success in leading end-to-end SAP implementations, reverse logistics design, and business process optimisation across over 100 countries. Skilled in stakeholder engagement, Agile project delivery, and supporting post-deployment transitions with a focus on operational efficiency and compliance.

Overview

21
21
years of professional experience

Work history

SAP Business Architect

HP Inc.
01.2018 - Current
  • Led E2E process design and S/4HANA implementation across 100+ countries, retiring legacy platforms and standardising global operations
  • Delivered business workshops to gather and refine system requirements, aligning SAP solutions with strategic objectives
  • Designed localised SAP solutions to meet country-specific legal requirements, reducing compliance risks
  • Supported post-MTP deployment with issue resolution and operational continuity
  • Collaborated with global cross-functional teams using Agile and Waterfall methodologies
  • Mentored junior staff and coordinated with stakeholders to ensure successful delivery of transformation projects

Strategic Development Manager

Hewlett Packard
10.2008 - 01.2018
  • Defined reverse logistics test requirements and created scripts for SAP and iReturns systems
  • Led user acceptance testing and E2E validation across multiple EMEA regions
  • Supported production issue resolution post-go-live and collaborated with logistics partners to resolve system processing issues
  • Part of the team that deployed SAP in 51 countries and supported first go-live in Ukraine

Warehouse Shift Leader

Tyco Electronics
01.2005 - 10.2008
  • Managed shift operations, assigned duties, and monitored departmental output
  • Liaised with planners and buyers to resolve delivery or order issues
  • Promoted H&S standards and ensured efficient shift handover processes

Education

Renfrew High School
/1983 - /1987

SAP S/4HANA Training

Skills

    SAP & Technical Skills:

  • SAP S/4HANA (SD, MM, CRM, PM, SCM)
  • Business Process Design
  • ERP Transformation
  • Jira, ALM, TestRail
  • Microsoft Office Suite


    • Project & Analytical Skills:

  • Agile & Waterfall Methodologies
  • Stakeholder Management
  • UAT & E2E Testing
  • Troubleshooting & Root Cause Analysis


    • Soft Skills:

  • Leadership & Mentorship
  • Effective Communication
  • Adaptability & Critical Thinking

References

Available upon request

Timeline

SAP Business Architect

HP Inc.
01.2018 - Current

Strategic Development Manager

Hewlett Packard
10.2008 - 01.2018

Warehouse Shift Leader

Tyco Electronics
01.2005 - 10.2008

Renfrew High School
/1983 - /1987

SAP S/4HANA Training

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Karl Ingram