Karl Elliott
Heathcote,Warwickshire
Summary
Dynamic professional with expertise in relationship management, business development, and client relationship management. Adept at fostering strong client connections and driving relationship development to support business growth. Skilled in creative thinking to identify innovative solutions and enhance client satisfaction. Committed to leveraging core competencies to achieve organisational objectives and long-term success.
Overview
18
18
years of professional experience
Work history
Business Development manager
UBT United Kingdom
03.2017 - 02.2025
- Responsible for handling incoming sales inquiries and ensuring they are qualified and passed on to the appropriate Dealer/Broker and responsible for contacting clients regarding follow-up opportunities and vehicle renewals
- As well as supplying the community vehicles, I was responsible for additional revenue generation from the departments' secondary income streams such as Fuel, Tracking, and Maintenance of approximately 6000 vehicles per year
- During my eight years in the business, I increased the fuel revenue by 20% to just over £26,000,000 and the remaining department by 12% to just over £60,000 per annum
- Responsible for managing supplier relationships with over forty suppliers and vendors, conducting site visits and sales meetings with Rebate suppliers and vendors, and representing UBT Motorfleet at industry events and supplier days
- The sole responsibility for the planning of the department's advertising strategy covering services, current offers, and customer updates and creating marketing plans and campaigns to promote products or services to new and existing clients
- Introduced new products and processes according to industry research and market trends
- Negotiated contracts with vendors to secure the best possible prices on supplies or services whilst continuously analysing industry trends and results to determine our market position
- I also support the internal Fleet function, providing quotations, Vehicle /Driver benefits, BIK Insight, and delivery schedules
End Production Quality Control
Jaguar Land Rover
09.2015 - 03.2017
- Located within the Jaguar Land Rover Solihull Plant, I was responsible for checking and ensuring all vehicles distributed were compatible with company standards
- Ensuring vehicles are presented in the best possible condition before distribution
- Checking all damaged vehicles and ensuring those not meeting production standards are returned to manufacturing, Photographed, and relevant reports completed
Driver- Customer Liaison
DHL/Inside Track
06.2015 - 09.2015
- Working with in Jaguar Land Rover; delivering VIP and Press vehicles to various locations around the United Kingdom
- Liaising with Jaguar Land Rover's Vehicle Operation Unit ensuring vehicles are presented in the best possible condition before delivery
- Ensuring a best-in-class customer experience whether booking a vehicle's movement or delivery of a Demonstration/Loan vehicle
Night Replenishment Managers
J Sainsbury's
12.2012 - 06.2015
- With a store annual turnover of £52 million
- Responsible for leading the night shift in a store-wide replenishment operation and taking responsibility for back-up areas and the receipt of goods overnight and ensuring that the store is ready for am trading
- Providing leadership and coaching to colleagues, making sure everyone is in the right place at the right time, and ensuring a safe and secure environment
Area Sales Manager
BP Oil (UK)
09.2009 - 02.2012
- Overall accountability for the 49 sites' financial contribution, KPI and P&L under my control, through managing relationships with the dealers whilst supporting their business requirements through the effective supply of Point of Sale (POS) promotional activities, branded uniform costs, and incentive merchandise
- My primary responsibility was to maintain the relationship and brand standards of BP's franchise-owned sites
- Whilst negotiating profitable contracts with existing franchise and dealer sites
- I was also required to identify renewed sources of value with existing customers as well as identify new opportunities within my geographical area
- Leading up to the London 2012 Olympics I was a member of the BP, LOCOG security alliance committee responsible for the communication of strategy, information, and resources between BP, LOCOG, and the BP dealer community
- Key achievements within the role:
- Increased the Nectar loyalty conversion rate by 6.2% by working with our in-house marketing team, Nectar, and the dealers
- Conversion of four external dealers to the BP brand, bringing in an additional volume of 16.2 Million litres
- (£22.1m additional Turnover)
- Raised the area margin by £168k, by renegotiating existing contracts and identifying new business
- Increased the store customer evaluation ratings 'Mystery Motorist' by 7%
Area Territory Manager
BP Oil (UK)
03.2007 - 09.2009
- I was responsible for the fuel and retail shop sales across 35 sites
- Other responsibilities included the safe delivery of financial and operational performance targets and contractual relationships within a group of quantum operators and Retail Sites
- I established a progressive and consultative relationship with the operators and their managers and staff and was the single point of contact for Retail, HSE, Fuels, Store, Food, and Marketing Support
- Key achievements within the role:
- Increased the Nectar loyalty conversion rate by 3.9% by working with our in-house marketing team, Nectar and the store teams
- Increased the store customer evaluation ratings 'Mystery Motorist' by 5.8%
- Implementation of the 'A Little Better' campaign to all Quantum operators and over 150 of their employees, through the 'A Little Better' road shows
- This resulted in staff retention rising by 3%
Skills
- Relationship Management
- Business development
- Creative thinking
- Client Relationship Management
- Relationship development
Volunteering and Charitable Work
- Guide Dogs for the Blind, Responsible for the dog throughout its training, providing a temporary home for dogs in training.
- Young Enterprise Project, Project Volunteer/Advisor for the UK's leading enterprise and financial education charity.
Timeline
Business Development manager
UBT United Kingdom
03.2017 - 02.2025
End Production Quality Control
Jaguar Land Rover
09.2015 - 03.2017
Driver- Customer Liaison
DHL/Inside Track
06.2015 - 09.2015
Night Replenishment Managers
J Sainsbury's
12.2012 - 06.2015
Area Sales Manager
BP Oil (UK)
09.2009 - 02.2012
Area Territory Manager
BP Oil (UK)
03.2007 - 09.2009
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