Karl Ackers
Plymouth ,Devon
Summary
Professional Sales Executive with five years of experience attending to needs of customers and converting prospects to increase sales. Accomplished in emphasising service features and benefits, quoting prices, discussing credit terms, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximise sales opportunities. Energetic and upbeat leader with well-coordinated and hardworking approach. Looking for dynamic role with room for advancement. Experienced in organising local events within the community to connect and promote our services.
Overview
20
20
years of professional experience
Work History
Pharmacy Assistant
Derriford Hospital
Plymouth, Devon
09.2022 - Current
- Diligently provided safe and correct transfer of dispensed items to appropriate patients.
- Maintained confidential patient records in line with data protection laws.
- Answered telephones and provided information about order status, pharmacy procedures.
- Assisted pharmacy staff in preparing medications and filling orders.
- Processed incoming medication orders, checking inventories for supply requirements and reordering stock as necessary.
- Consulted senior pharmacy staff for additional advice on complex patient health queries.
- Managed new stock deliveries, ensuring correct drug supplies and safe medication storage.
- Provided administrative support to pharmacy teams, including, filing, copying and faxing.
- Minimised patient waiting times through excellent prioritisation and multitasking.
- Identified high-demand and out-of-stock items for replenishment.
- Counted and labelled prescriptions with correct item and quantity.
Independent Business Owner
UW
Plymouth, Devon
06.2016 - Current
- Achieve sales of over 150 personal customers
- Achieve team sales of over 500 customers
- Development of sales
- Implement marketing and sales strategies
- Drive recruitment to build a team of over 100 team members
- Lead training and support team members
- Understand trends and developments in current market.
Senior Pharmacy Assistant
Derriford Hospital
Plymouth, Devon
09.2021 - 09.2022
- Assisted pharmacy staff in preparing medications and filling orders.
- Confirmed patient details before dispensing medication, eliminating prescription errors.
- Answered telephones and provided information about order status, queries and medication lead time.
- Managed new stock deliveries, ensuring correct drug supplies and safe medication storage.
- Identified high-demand and out-of-stock items for replenishment.
- Minimised patient waiting times through excellent prioritisation and multitasking.
- Selected, labelled and dispensed prescriptions accurately, in line with standard operating procedures.
Pharmacy Assistant
Derriford Hospital
Plymouth , Devon
03.2016 - 09.2021
- Diligently provided safe and correct transfer of dispensed items to appropriate patients.
- Maintained confidential patient records in line with data protection laws.
- Answered telephones and provided information about order status, shop hours and pharmacy procedures.
- Merchandised counters with attractive displays to increase pharmacy sales.
- Assisted pharmacy staff in preparing medications and filling orders.
- Greeted customers and provided friendly, knowledgeable healthcare advice and service.
- Processed incoming medication orders, checking inventories for supply requirements and reordering stock as necessary.
- Consulted senior pharmacy staff for additional advice on complex patient health queries.
- Managed new stock deliveries, ensuring correct drug supplies and safe medication storage.
- Provided administrative support to pharmacy teams, including, filing, copying and faxing.
- Minimised patient waiting times through excellent prioritisation and multitasking.
- Counted and labelled prescriptions with correct item and quantity.
- Confirmed prescription exemption declarations, minimising financial discrepancies.
- Identified high-demand and out-of-stock items for replenishment.
- Kept pharmacy counter and related areas clean, neat and organised.
- Confirmed patient details before dispensing medication, eliminating prescription errors.
- Assisted with dispensing duties during busy periods to aid pharmacy workflow.
- Selected, labelled and dispensed prescriptions accurately, in line with standard operating procedures.
- Received incoming controlled drug supplies, storing within correct, secure locations.
Laboratory Assistant
Derriford Hospital
Plymouth, Devon
03.2003 - 02.2016
- Set up and calibrated equipment for daily testing requirements.
- Received, prepared and distributed samples to external locations.
- Counted stock to help manage inventory of laboratory consumables.
- Tested weight, density and product consistency for quality control purposes.
- Coordinated supply distribution of lab consumables and equipment.
- Processed samples, labelled containers and completed required paperwork.
- Followed instructions to prepare precise chemical solutions for laboratory use.
- Recorded findings and submitted reports to manager.
- Logged samples and chemicals to maintain traceability and quality control.
- Maintained clean working environments within laboratories and storage areas.
- Carried out routine housekeeping tasks to maintain safe, clean, uncluttered work environment.
Property Sales Negotiator
Mansbridge & Belmont
Plymouth, Devon
08.2009 - 09.2010
- Conducted intensive property market research to stay abreast of trends and developments.
- Liaised with property owners and prospective new customers.
- Used proven sales and negotiation abilities to achieve optimal sale and rental prices.
- Collaborated with clients, solicitors and surveyors to progress property sales.
Property Sales Negotiator
Haart Estate Agents
Plymouth, Devon
03.2007 - 09.2008
- Conducted intensive property market research to stay abreast of trends and developments.
- Coordinated sales through communication with buyers, sellers and solicitors.
- Managed customer relationships to achieve high satisfaction rate.
- Collaborated with clients, solicitors and surveyors to progress property sales.
- Liaised with property owners and prospective new customers.
- Gathered property information using reliable sources.
Education
GCSEs - Maths
JKCC
Plymouth 09/1998 - 08/2000
GCSEs - Science
JKCC
Plymouth 09/1998 - 08/2000
GCSEs - English
JKCC
Plymouth 09/1998 - 08/2000
GCSEs - English Literature
JKCC
Plymouth 09/1998 - 08/2000
GCSEs - Geography
JKCC
Plymouth 09/1998 - 08/2000
GCSEs - History
JKCC
Plymouth 09/1998 - 08/2000
Skills
- Presentations and proposals
- Relationship management
- Customer service
- Account management
- Lead development
- Customer relations
Timeline
Pharmacy Assistant
Derriford Hospital
09.2022 - Current
Senior Pharmacy Assistant
Derriford Hospital
09.2021 - 09.2022
Independent Business Owner
UW
06.2016 - Current
Pharmacy Assistant
Derriford Hospital
03.2016 - 09.2021
Property Sales Negotiator
Mansbridge & Belmont
08.2009 - 09.2010
Property Sales Negotiator
Haart Estate Agents
03.2007 - 09.2008
Laboratory Assistant
Derriford Hospital
03.2003 - 02.2016
GCSEs - Maths
JKCC
09/1998 - 08/2000
GCSEs - Science
JKCC
09/1998 - 08/2000
GCSEs - English
JKCC
09/1998 - 08/2000
GCSEs - English Literature
JKCC
09/1998 - 08/2000
GCSEs - Geography
JKCC
09/1998 - 08/2000
GCSEs - History
JKCC
09/1998 - 08/2000
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