KARISHMA KAUR SINGH
Summary
I am a hardworking individual and I enjoy taking up challenges, and I am always willing to try my best to succeed; whether it be by achieving a goal or completing a task, I always work hard towards the outcome. I take pride in attendance, punctuality and uniform as I believe they are essential to any working environment and I find them easy to maintain as I have been practicing this from my time in education to present. I believe that the skills and experiences gained in my previous roles can be utilised within an organisation that will allow me to develop and refine my knowledge and existing skills. I have excellent IT, problem solving and teamwork skills which I feel will be beneficial to your company. I also have good communication skills and the ability to interact with wide range of people.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
Work history
Medical receptionist/Administrator
Chorlton Family Practice
Manchester
03.2024 - 09.2025
- Managed patient scheduling and appointment systems to ensure efficient daily operations.
- Coordinated communication between patients and medical staff to facilitate timely responses.
- Processed patient records and maintained confidentiality in compliance with data protection regulations.
- Assisted in updating electronic health records and ensuring accuracy of patient information.
- Handled incoming calls and inquiries, providing exceptional customer service to patients.
- Organised office supplies and maintained inventory levels to support clinical activities.
- Trained new staff members on administrative procedures and office protocols.
- Answered queries of patients clearly, leading to enriched understanding of procedures or policies.
- Implemented improvements in reception workflows to enhance patient experience and satisfaction.
- Updated patient medical records meticulously for accurate treatment history tracking.
- Protected patient confidentiality with strict adherence to data protection regulations.
- Assisted doctors with administrative tasks to facilitate smooth clinic operations.
Sales Consultant Key Holder
Carvela
08.2023 - 01.2024
- Identified customer needs, advised on recommended solutions.
- Received and organised merchandise daily to help maintain shop stock.
- Rotated stock to prioritise sale of older items and maintain product freshness.
- Greeted customers upon entry and assisted with product and service enquiries.
- Sold items by engaging customers, demonstrating products and answering questions.
- Cleaned and maintained shop floor to improve presentation and customer experience.
Customer Advisor
Boots
05.2023 - 08.2023
- Developed and maintained knowledge of company products and operations to answer queries competently.
- Maintained clean and appealing shopfloor with regular tidying and replenishment.
- Sold items by engaging customers, demonstrating products and answering questions.
- Maintained up-to-date product knowledge and information on upcoming product releases.
Dental Nurse/Receptionist
151 Dental
10.2021 - 05.2023
- Company Overview: Old Trafford
- Started at the company alongside working towards my level 3 diploma in dental nursing.
- Roles and responsibilities included assisting the dentist by preparing the appropriate materials and equipment that is needed for treatments and check ups.
- Putting the patients at ease during their check ups and or especially when they are receiving treatment.
- Worked on the main reception during busier periods, where I answer any patient questions regarding appointments and general queries.
- Booking in appointments and provide patients with medical forms to be completed and payment links, did this more frequently due to knowledge and experience especially to cover when receptionist was off.
- Successfully completed and achieved my diploma in dental nursing.
- Old Trafford
Customer Assistant/ Beauty Adviser
Beauty Outlet
11.2018 - 02.2019
- Company Overview: Lowry Salford Quays
- Ensuring that customers left the store satisfied by providing excellent customer service such as helping customers when they needed advice and providing information about products.
- Maintaining the presentation of the store.
- Helping customers feel satisfied with what products they were looking for.
- Worked within a team of colleagues to ensure that the presentation of the store was up to standards and presentable.
- Helping and meeting different people who would visit the store.
- Lowry Salford Quays
Nursery Nurse / Room Leader
Little Learners Day Nursery
01.2014 - 01.2019
- Company Overview: Stretford
- Key responsibilities within the role consisted of; working in partnership with parents to ensure their child/children are provided with the best care that meets their individual needs and development.
- Contribute to providing a high standard of physical, emotional, social and intellectual care for children placed in the Nursery and to implementing the daily routine.
- Worked with children from the ages of 0 - 5 years old and with a wide range of people of different skills and levels.
- Gained experience of liaising within a team of professionals and skills such as leading by example throughout my time here.
- Main duty consisted of preparing and completing activities to suit the child's stage of development and complete paperwork such as writing a detailed report/summary of the progress that the children has made throughout the year. This report is broken down into the 9 areas of the EYFS which sets standards for learning and development of children.
- Carrying out weekly planning on children's individual needs, identifying and outlining where they made progress and identified if there are any gaps or any areas that need improvements.
- Training, monthly staff meetings, parent's evenings, within working practices of Nursery and provide help when needed.
- Stretford
Customer Assistant
Superdrug Stores
09.2012 - 08.2013
- Company Overview: Stretford
- Key responsibilities consisted of, ensuring that customers left the store satisfied by providing excellent customer service such as helping customers when they needed advice and providing information about products.
- Maintaining the presentation and organisation of the store.
- Stretford
Education
LEVEL 3 DIPLOMA -
CITY & GUILDS - DENTAL NURSING
11.2022 - 05.2023
LEVEL 3 DIPLOMA - undefined
CHILDREN AND YOUNG PEOPLES WORKFORCE
GCSES - undefined
MATHS
GCSES - undefined
ENGLISH
Skills
- Punctual
- Sociable
- Reliable
- Trustworthy
- Team Working
- Time Management
- Responsible
- Adaptability
- Tenacity
- Well Organised
- Ownership
Languages
Spanish
English
Punjabi
Hindi
Custom
References available upon request
Timeline
Medical receptionist/Administrator
Chorlton Family Practice
03.2024 - 09.2025
Sales Consultant Key Holder
Carvela
08.2023 - 01.2024
Customer Advisor
Boots
05.2023 - 08.2023
LEVEL 3 DIPLOMA -
CITY & GUILDS - DENTAL NURSING
11.2022 - 05.2023
Dental Nurse/Receptionist
151 Dental
10.2021 - 05.2023
Customer Assistant/ Beauty Adviser
Beauty Outlet
11.2018 - 02.2019
Nursery Nurse / Room Leader
Little Learners Day Nursery
01.2014 - 01.2019
Customer Assistant
Superdrug Stores
09.2012 - 08.2013
LEVEL 3 DIPLOMA - undefined
CHILDREN AND YOUNG PEOPLES WORKFORCE
GCSES - undefined
MATHS
GCSES - undefined
ENGLISH