Karina Ilnytska
Ukraine,Lviv
Summary
Experienced in preparing diverse and delicious meals with focus on fresh, quality ingredients. Consistently delivering high standards of food presentation and flavour in fast-paced kitchen environments. Strong background in managing kitchen staff and maintaining hygiene standards.
Overview
12
12
years of professional experience
Work History
Maneger/ Bartender
O'Neill's Irish pub
Cascais, Portugal
04.2022 - 11.2025
- Streamlined operations of busy Irish pub, ensuring efficient service and high customer satisfaction.
- Supervised staff training to maintain exceptional service standards.
- Managed stock control and supply ordering to minimize waste.
- Conducted cash management and end-of-day financial reconciliations with precision.
- Resolved customer complaints in a professional and timely manner.
- Ensured compliance with health, safety, and hygiene regulations throughout venue.
- Executed opening and closing procedures, including security measures for property.
Bartender Waiter
Crafty Celler
Cascais, Portugal
10.2023 - 10.2024
- Maintained a positive bar environment through friendly, professional service and appropriate handling of customer concerns.
- Adapted to fast-paced environments, managing multiple tasks simultaneously without compromising service quality.
- Kept bar stocked and organised for easy access and quick service to customers.
- Engaged with customers to create a welcoming atmosphere, responding to queries and feedback with professionalism.
Waitress Supervisor
Karoteka
Chernivtsi, Ukraine
01.2018 - 02.2020
- Polished bar glasses and cutlery, maintaining excellent bar presentation.
- Greeted new customers and offered immediate seating assistance.
- Laid tables with clean cutlery, crockery and glassware throughout sittings.
- Answered phones politely and promptly while accurately recording and confirming reservations.
- Managed reservations and cancellations, updating booking systems to improve efficiency and organisation.
Barista
2cups
Chernivtsi, Ukraine
11.2017 - 01.2018
- Crafted and delivered hot and cold beverages, encompassing fresh coffee and brewed teas.
- Managed espresso machines to guarantee superior beverage production.
- Followed exact recipes for diverse coffee and tea beverages.
- Conducted comprehensive store closing procedures by sanitising equipment and reconciling registers.
- Oversaw inventory through efficient ordering, receiving, and stocking of supplies.
Barista
Coffee-in
Chernivtsi, Ukraine
04.2016 - 10.2017
- Operated espresso machines and other coffee-making equipment with expertise, ensuring high-quality beverage production.
- Maintained a clean and sanitary work environment, regularly cleaning coffee machines, counters, and customer areas.
- Received and accurately processed customer payments.
- Delivered exceptional customer service, responding to enquiries and offering recommendations on beverage selections.
Cook
Buco
Chernivtsi, Ukraine
03.2014 - 12.2016
- Maintained high standards of hygiene and cleanliness in the kitchen, following food safety regulations.
- Checked food and ingredients for freshness and weighed, mixed and prepped materials before cooking meals.
- Read recipes to understand ingredient needs and cooking requirements.
- Worked with kitchen staff during busy periods to maintain service delivery quality and wow guests with amazing meals.
- Managed kitchen inventory, conducted weekly stock checks, and ordered supplies to maintain adequate levels.
Education
Master of Science - Sociology
Chernivtsi National University
Chernivtsi2020
Skills
- Customer service
- Team leadership
- Food preparation
- Safe food handling
- Team building
- Employee training
- Stock control
- Financial reconciliation
Languages
Russian, Ukrainian
First Language
English
Proficient
C2
Polish
Upper Intermediate
B2
Portuguese
Advanced
C1
German
Upper Intermediate
B2
Timeline
Bartender Waiter
Crafty Celler
10.2023 - 10.2024
Maneger/ Bartender
O'Neill's Irish pub
04.2022 - 11.2025
Waitress Supervisor
Karoteka
01.2018 - 02.2020
Barista
2cups
11.2017 - 01.2018
Barista
Coffee-in
04.2016 - 10.2017
Cook
Buco
03.2014 - 12.2016
Master of Science - Sociology
Chernivtsi National University