Kariffe Whittaker
London,Islington
Summary
Friendly caretaker with experience managing and maintaining safe, hygienic facilities. Adapted to demanding workloads by prioritising tasks to achieve deadlines and communicated and collaborated well with staff and customers for helpful, positive maintenance support.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
Work history
Caretaker
Clarion Housing Group
London, Hackney
10.2024 - Current
- Ensured the cleanliness and hygiene of premises through daily cleaning tasks.
- Organised storage rooms for optimal space utilisation.
- Conducted risk assessments to uphold health and safety standards.
- Assisted with minor repairs and maintained equipment functionality.
- Performed routine inspections, identifying and addressing potential issues.
- Managed waste disposal, promoting a clean and healthy environment.
- Responded to emergencies, protecting residents and property.
- Logged resident complaints and communicated them to management for resolution.
- Take photos of the building I have cleaned and upload them onto the Versa app.
- Covering a colleague's path when they are on vacation leave.
- Drive to my location and clean each area
- Kept communal areas tidy and well-organised for optimal functionality.
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
- Spot cleaned and sanitised high-touch areas.
Traffic Event Manager/Traffic Stewart
Carbonite Traffic Solutions
London
06.2024 - Current
- Prepared, monitored and maintained event budgets.
- Planned and efficiently organised activities, details and timelines for large- and small-scale events.
- Coordinated visual, sound and lighting teams in setting up events well ahead of start times.
- Hired temporary event staff based on budgets, event size and specialised skills required.
- Understood event timelines and coordinated staff to meet required deadlines.
Assistant chef and cleaner
One love kitchen
London, Haringey
04.2024 - Current
- At the end of the day, I completed kitchen cleaning and close-down duties, readying areas for the next shift.
- Kept kitchen areas clean, orderly and well-stocked for smooth service.
- Assisted in the preparation of meals to exact recipes.
- Observed health and hygiene standards to minimise food contamination.
- Prepare ingredients before service, rotate stock, and store them in temperature-controlled environments to meet health requirements.
- Kept floors clean with regular sweeping, vacuuming, and mopping.
- I worked quickly to complete cleaning within the allotted timeframes.
- Vacuumed carpeted areas and mopped hard floors.
- Cleaned and dried windows, mirrors, and glass surfaces.
- Scrubbed and sanitised toilets, sinks, and kitchen fixtures for a high-quality finish.
- Emptied and cleaned trash cans following procedures.
- Used the correct procedures to clean floors, communal areas, and workspaces.
- Safely store cleaning solutions, equipment, and chemicals.
- Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
- Correctly used colour-coded equipment.
Mobile Cleaner
Service care solution
London, forest gate
07.2024 - 09.2024
- Promptly addressed clients' concerns regarding the cleanliness standards maintained.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
- Disposing of waste materials responsibly after each job contributes to cleaner surroundings.
- Conducted routine inspection post-cleaning, verifying attention to detail and thoroughness in tasks completed.
- Delivered prompt service for client convenience by adhering to strict schedules.
- Maintained high cleanliness standards by effectively utilising cleaning equipment and supplies.
- Ensured safe working environments by strictly following health and safety regulations.
- Enhanced customer satisfaction with meticulous attention to detail in cleaning tasks.
- Performed minor repairs while carrying out regular maintenance routines.
- Responded swiftly to emergency clean-ups, minimising disruption to business activities.
Customer service representative
Marks & Spencer
London, North London
06.2023 - 04.2024
- Assisted customers with varying questions using product knowledge and service expertise.
- Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
- Adhered strictly to policies and procedures for continued company compliance.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Assisted customers with product complaints, logged issues for investigation, and provided replacement items.
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
- Participated in regular training to maintain up-to-date knowledge of company products and policies.
- Completed picking and packing checklists for reliable goods processing.
- Assisted with picking and packing orders to deliver on team targets.
- Assisted warehouse staff as required by picking, packing, sorting, loading, and unloading.
- Helped meet product availability targets by picking, packing, and verifying stock.
- Completed packing tasks with consistency.
- Provided outstanding customer service.
Assistant manager
William Hill
London, West London
05.2023 - 06.2023
- Trained staff on best practices to achieve optimal productivity.
- Maintained store appearance, including shelving organisation, layout, and visual merchandise planning.
- Resolved customer complaints and answered queries about store products.
- Handled cash and card payments precisely, maintaining customer confidentiality and discretion.
- Delivered outstanding customer care with proactive sales and listening skills.
- Kept up-to-date on latest betting and customer trends to continue to implement money-making promotions according to demand.
- Prepare betting shop budgets based on predicted sales, future expenses, and unpredicted situations.
Assistant Manager and cleaner
Paddy Power
London, North London
09.2015 - 04.2023
- Demonstrated open communication and collaborated with various teams.
- Understood and adhered to the company's health and safety policies.
- I handled different day-to-day administrative responsibilities to maintain smooth business operations.
- Assisted managers in compiling and organising materials for meetings.
- Provided printing, photocopying, and scanning support to colleagues.
- I created email notifications, invitations, and agendas for meetings, events, and appointments.
- Completed assigned work within deadlines and to company standards.
- Served customers with excellent customer service skills to facilitate positive experiences.
- I stayed up-to-date on policies and rules to maintain consistency.
- Communicated betting information and outlined related procedures.
- Organised cash flow and recorded transactions for accurate recordkeeping.
- Kept floors clean with regular sweeping, vacuuming and mopping.
- Vacuumed carpeted areas and mopped hard floors.
- Scrubbed and sanitised toilets, sinks, and kitchen fixtures for a high-quality finish.
- Used the correct procedures to clean floors, communal areas, and workspaces.
- Safely store cleaning solutions, equipment, and chemicals.
- Restocked, refreshed, and sanitised bathroom facilities.
- Monitored cleaning supplies and ordered more when necessary.
- Reported breakages to the supervisor.
- Correctly used colour-coded equipment.
- Restocked, cleaned and sanitised bathroom spaces for optimum appearance and functionality.
- Dusted countertops, ceilings and furniture for apristine environment.
Education
Certificate of Higher Education - standard education
Bridgeport High School
Jamaica 09.2003 - 06.2008
Certificate of Higher Education - standard education
PCC community college
01.2011 - 01.2013
Skills
- Interpersonal communication
- Team leadership
- Attention to detail
- Project management
- Event coordination
- Supervision and guidance
- Adaptability
- Calm under pressure
- COSHH compliance
- Building maintenance
- Waste management
- Litter collection
- Infection Control
- Window cleaning
- Stain removal
Custom
Kariffe, Mark Whittaker, 07300851843, kariffewhittaker@gmail.com, car, Jamaican, Haden court finsbury park
Personal Information
Affiliations
- exercising fitness and health, Food eating reading and relaxing Music and entertainment
Languages
English
Intermediate
Timeline
Caretaker
Clarion Housing Group
10.2024 - Current
Mobile Cleaner
Service care solution
07.2024 - 09.2024
Traffic Event Manager/Traffic Stewart
Carbonite Traffic Solutions
06.2024 - Current
Assistant chef and cleaner
One love kitchen
04.2024 - Current
Customer service representative
Marks & Spencer
06.2023 - 04.2024
Assistant manager
William Hill
05.2023 - 06.2023
Assistant Manager and cleaner
Paddy Power
09.2015 - 04.2023
Certificate of Higher Education - standard education
PCC community college
01.2011 - 01.2013
Certificate of Higher Education - standard education
Bridgeport High School
09.2003 - 06.2008
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