- Outside of work I enjoy swimming, reading, music and spending time with my family & friends
Karen Wilkinson
Bradford,West Yorkshire
Summary
Experienced Dental Nurse Mentor at Eccleshill Dental Practice since 1987, specialising in patient care and infection control. Demonstrates expertise in staff training, clinical administration, and regulatory compliance, ensuring adherence to all practice policies and procedures. Skilled in scheduling efficiency, customer service, and financial transactions, with a strong focus on excellent patient care and communication. Committed to enhancing team collaboration and maintaining high standards of professionalism within the dental practice.
Overview
39
39
years of professional experience
Work History
Dental Nurse Mentor
Eccleshill Dental Practice
06.1987 - Current
- Assisted dentists with various dental procedures, including fillings, extractions, and root canals, enhancing patient care.
- Sterilised and disinfected instruments and working surfaces, following infection control procedures.
- Disposed of hazardous and clinical waste in correct containers to minimise potential risk.
- Responsible for all aspects of infection control and maintenance of all clinical aspects with the practice.
- Ensured clinical team adherence to legislation, regulations, and practice policies.
- Trained and developed staff, managing performance to achieve practice standards.
- Liaising with Bradford College regarding the apprentices training schedule.Arranging observations and 121 meetings.
- Oversaw purchasing of consumables to ensure efficient management of operational expenses.
- Administration and communication of the weekly staffing rota.
- Greet patients at reception,escorting patients to and from the surgery.
- Make appointments for patients in person or on the telephone, ensuring that the diaries are booked efficiently.
- Dealing with financial transactions ( cash and card payments ).
- Answered telephone calls professionally to enhance customer service experience.
Education
NVQ Level 3 - Dentistry
National Certificate Board For Dental Nurses
Leeds01-1998
Skills
- Patient interaction
- Infection control
- Staff training
- Clinical administration
- Customer service
- Regulatory compliance
- Scheduling efficiency
- Team collaboration
- Communication skills
- Professionalism
- Excellent patient care
- Use of dental software
- Verbal and written Communication
- Basic life support training
- Patient communication
- Record-keeping
Interests
Timeline
Dental Nurse Mentor
Eccleshill Dental Practice
06.1987 - Current
NVQ Level 3 - Dentistry
National Certificate Board For Dental Nurses