Photoshop
Hi, I’m
Karen Van Zyl
E-commerce Manager
Portsmouth
Summary
Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in home decor retail, delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Overview
6
years of professional experience
4
years of post-secondary education
Work History
Castles FurniturePortsmouth
Retail Merchandiser
04.2023 - 07.2023
Job overview
- Established relationships with vendors to support access to latest product information and pricing.
- Facilitated receiving and shipping and loading and unloading of goods, transferring products to designated clients.
- Picked orders, scanned products and packed boxes.
- Maintained complete documentation and records of all purchasing activities.
Givft StationAlton
E-Commerce Department Manager
01.2019 - 02.2021
Job overview
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
Dennis & McGregorSouthbourne
E-Commerce Assistant
03.2017 - 10.2020
Job overview
- Focused on continuous quality and customer service improvement in e-commerce operations.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
- Photographed merchandise and prepared written descriptions of items for sale on company website.
- Implemented and followed proper controls and guidelines to enable maximum e-commerce volume.
Education
University of PortsmouthPortsmouth, United Kingdom
Bachelor of Arts from Design
09.2014 - 07.2017
University of PortsmouthPortsmouth, United Kingdom
Master of Arts from Design
09.2018 - 07.2019
Skills
Seasonal campaigns
undefinedSoftware
Illustrator
Indesign
Microsoft 365
Timeline
Retail Merchandiser
Castles Furniture
04.2023 - 07.2023
E-Commerce Department Manager
Givft Station
01.2019 - 02.2021
University of Portsmouth
Master of Arts from Design
09.2018 - 07.2019
E-Commerce Assistant
Dennis & McGregor
03.2017 - 10.2020
University of Portsmouth
Bachelor of Arts from Design
09.2014 - 07.2017
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