Summary
Overview
Work history
Education
Accomplishments
Interests
Languages
Timeline
Generic
Karen Rose

Karen Rose

Catford,London

Summary

Experienced and capable Senior PA with over 30 years' experience at this level. Good Team Player I have excellent organisational skills and have no problem in working under pressure and willing and able to meet challenging personal targets. Able to problem solve. Organised individual with proven administrative experience pays attention to detail for high-quality reporting. Strong communicator and flexible worker, uses initiative to support multicultural teams in customer-facing environments.

Overview

43
43
years of professional experience

Work history

01.2009 - Current
  • All these roles involved the day to ay running of a busy office)

PA

01.2022 - 01.2023
  • To Tomas Vanderick, Director Rackspace / Natalie Walker , Director Security / Alessandro Adriani, VP Indirect Sales, In April 2009 a restructuring exercise took place in BTGS where it was decided to cut down the number of PA's

PA

01.2018 - 01.2022
  • To David Stark, VP, Security / Clare Thompson, VP Sales, Demand, Operations & Enablement
  • In

01.2017 - 01.2018
  • PA to Kery Nutley, VP, Digital Sales
  • In

01.2016 - 01.2017
  • PA to Laura Galvin, VP, Commercial Finance & Bid Management
  • In

PA, VP

01.2009 - 01.2016
  • In

PA

03.2004 - 04.2009
  • I have been supporting Steve Holt and his team
  • During that time until 2006 I also supported Roger Watson who at the time was GM, Head of Strategy
  • In 2007 I took on the responsibility of supporting Liz Woolam (GM, Access & Product Management Operations)
  • She left in late 2007 to go Maternity Leave
  • During Late 2007 I was asked to support Jean Noel Moneton (VP, Network Capabilities) as well as Steve Holt
  • To GM, IT Services & VP Network Capabilities, BT Global Services
  • Key Purpose of Job:
  • To provide support to GM & VP and their teams
  • Duties:
  • Manage & maintain the efficient day-to-day running of the office which include:
  • Travel Itineraries and briefings
  • Hotel bookings
  • Rail / Flight bookings
  • Monthly Team meetings - whether face-to-face or via audio
  • Set Agenda for meetings / minute taking
  • Admin duties
  • E-mail - Monitor manager's inbox and drawing any urgent e-mails to his / her attention , forwarding any messages where appropriate in manager's absence
  • Pick up voicemail message when necessary
  • Schedule 1:1 with Direct Reports
  • Adhoc jobs:
  • Arranging internal / external Team Events
  • Arranging All Hands calls
  • Meeting / Greeting External visitors

06.2002 - 06.2002
  • Ms Hawley became SVP, Applications Hosting, BT Global Services
  • She had a Team of 9 Direct Reports and an overal1 Team of 194 people
  • Duties remained more or less the same
  • In November 2003 she became SVP, ICT Solutions, but due a serious accident she suffered in December 2003 another person was appointed to take over her role.

PA

Catherine Hawley
04.2001 - 06.2002
  • SVP, BTopenworld Powered)
  • Key Purpose of Job:
  • To provide support to SVP, BTopenworld Powered and her team
  • Also managing & supervising the C3 on the team
  • Duties:
  • Maintain the efficient day-to-day running of the office
  • Manage all diary commitments of SVP, BTOWP, ensuring all relevant rooms are booked and any hospitality ordered
  • Manage all travel arrangements for SVP, BTOWP both in the UK and overseas, including booking tickets, accommodation and ordering currency if needed.

Personal Secretary

Budd Margolis
09.2000 - 04.2001
  • To provide secretarial support to Head of e-Shopping and his Team of 20, also providing secretarial support to Head of On-Line Finance and her team of 5
  • Duties:
  • Maintain the efficient day-to-day running of the office
  • Make sure Organisation charts, Annual leave lists etc are kept up-to-date
  • Ensure that monthly reports are sent in on time
  • Enter Business Expenses for Manager on Gatekeeper, also enter purchase requisitions
  • Make sure daily Schedule on outlook is kept up-to-date
  • Book any travel arrangements etc
  • Any ad hoc administration duties, that may arise., Key Purpose of Job:
  • To provide secretarial support to D/CM and ensure the smooth day to day running of the office
  • Dealing with enquiries from both internal and external sources at all levels
  • Duties:
  • Maintain the efficient day to day running of the office
  • Word-processing from manuscript, drafting and replying to correspondence on behalf of D/CM
  • Ensure that all incoming and outgoing mail is logged, previous papers/files traced, deadlines met and responses chased where necessary
  • Manage all D/CM diary/travel commitments
  • Provide key liaison point between D/CM, his direct reports and their teams as necessary
  • Keep up-to-date weekly/yearly schedule for D/CM & weekly whereabout sheet for D/CM and his direct reports
  • Answer and deal with all enquiries, both internally and externally, at all levels, delegating or seeking advice where appropriate
  • Reporting to the Senior Secretary

Personal Secretary, Director

Tony Harris, Mr Harris
05.1998 - 09.2000
  • May 98 I worked to

Clerical Officer

01.1996 - 01.1998
  • To provide clerical support to Tier 2 and ensuring the smooth running of the office
  • Dealing with queries from internal and external customers.

Clerical Assistant

01.1991 - 01.1996
  • Initially working to Administration Manager in Baynard House - mid 1992 whole section relocated to National Operations Unit in Colombo House
  • I provided clerical support to 5 managers and maintained the Stationery stores for the National Operations Unit (consisted of about 200 people)

Clerical Assistant

01.1985 - 01.1991
  • To provide clerical support to a Tier 1 manager and the Engineers under his control.

Crew Member/Floor Manager

McDonalds Golden Archers Restaurant
01.1981 - 01.1985
  • Purpose of Job: All duties involved in working in a restaurant

Education

RSA Typing Stage I & II -

Waverley Girls Comprehensive School

Word for Windows, Excel, Powerpoint, Assertiveness Workshop, Access, Compliance training, Health & Safety, Fire Awareness - undefined

South London College
1984

Accomplishments

  • Able to communicate effectively at all levels (including Senior Management) both internally and externally
  • I have strong self management skills and will accept responsibility whenever it is warranted, and make decisions on behalf of my line manager in his absence
  • Also deal with confidential matters in a professional and discreet manner
  • Adapt to changing work priorities that involve short timescales
  • Phone Etiquette
  • Bottom line

Interests

Outside Interests: , I enjoy reading, cooking, eating out & going to the Cinema/Theatre

Languages

French
Elementary

Timeline

PA

01.2022 - 01.2023

PA

01.2018 - 01.2022

01.2017 - 01.2018

01.2016 - 01.2017

01.2009 - Current

PA, VP

01.2009 - 01.2016

PA

03.2004 - 04.2009

06.2002 - 06.2002

PA

Catherine Hawley
04.2001 - 06.2002

Personal Secretary

Budd Margolis
09.2000 - 04.2001

Personal Secretary, Director

Tony Harris, Mr Harris
05.1998 - 09.2000

Clerical Officer

01.1996 - 01.1998

Clerical Assistant

01.1991 - 01.1996

Clerical Assistant

01.1985 - 01.1991

Crew Member/Floor Manager

McDonalds Golden Archers Restaurant
01.1981 - 01.1985

RSA Typing Stage I & II -

Waverley Girls Comprehensive School

Word for Windows, Excel, Powerpoint, Assertiveness Workshop, Access, Compliance training, Health & Safety, Fire Awareness - undefined

South London College

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