Karen Parris

My current responsibilities include:

• Supervised team and handled store opening and closing
• Developed and maintained accurate work rotas
• Led staff training sessions
• Trained in First Aid
• Conducted till counts and input sales data
• Maintained high warehouse standards
• Managed Delivery, stock moves and weekly stock counts
• Supervised stock management and ensured optimal organisation
• Maintained safe and organised shop floor
• Arranged displays and monitored price changes and promotions
• Managed delivery intake
• Delivered exceptional customer service to meet individual needs
• Supervised team to ensure top-tier customer satisfaction
• Processed customer orders accurately and efficiently

• Operated cash register for cash, cheque and credit card transactions
• Stocked and replenished merchandise according to shop merchandising layouts
• Priced merchandise, stocked shelves and took inventory of supplies
• Cleaned and organised shop, including checkout desk and displays
• Alerted customers to upcoming sales events and promotions
• Completed all point of sale opening and closing procedures, including counting contents of cash register
• Handled all customer relations issues in gracious manner and in accordance with company policies
• Welcomed customers into shop and helped them locate items
• Resolved all customer complaints in professional manner whilst prioritising customer satisfaction
• Verified that all customers received receipts for their purchases
• Answered customer telephone calls promptly and in appropriate manner
• Maintained established merchandising standards, including window, sales floor and promotional displays
• Developed positive customer relationships through friendly greetings and excellent service
• Made custom cakes for customers

• Operated cash register for cash, cheque and credit card transactions
• Picked customer orders
• Served on Jewellery counter
• Phoned customers about their items
• Handled all customer relations issues in gracious manner and in accordance with company policies
• Resolved all customer complaints in professional manner whilst prioritising customer satisfaction
• Verified that all customers received receipts for their purchases
• Mentored new sales associates to contribute to shop's positive culture
• Fostered positive work environment by consistently treating all employees and customers with respect and consideration

• Verified that all customers received receipts for purchases
• Developed positive customer relationships through friendly greetings and excellent service
• Trained and served as peer coach for new sales associates
• Answered questions regarding store and its merchandise
• Responsible for keeping store legal with price increase and decreases
• Multi-skilled on checkouts and home shopping
• Kept store up to date with displays for new promotions each week
• Decorated store for Christmas