Summary
Overview
Work history
Education
Skills
Affiliations
References
Photo
Timeline
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Karen Pajovic

Karen Pajovic

Irvine,North Ayrshire

Summary

A highly experienced and competent business professional highly qualified with a wealth of skills and knowledge developed in all areas of the hospitality & Spa industry. Has always worked with the public using effective communication and interpersonal abilities to develop strong working relationships with customers staff and colleagues. Possesses initiative and management expertise, having established own business managing finances. Worked in world leading establishments, requiring exceptional levels of dedication, expertise and customer service. Encouraging manager and analytical problem-solver with talents for team building, Proficient in using independent decision-making skills and sound judgment to positively impact company success.

Overview

24
24
years of professional experience
6
6
years of post-secondary education

Work history

Owner

Cafe Le Monde
2007.01 - Current
  • Establishing a new business, including training, recruiting, providing excellent food and service to our customers
  • Achieving a position throughout many years No.1 Café in Ayrshire on trip adviser.
  • Excellent communication skills maintaining an open attitude with willingness to listen and make improvements where possible implementing satisfactory results
  • Increased Revenue creating up to date cafe trends , established a team employed up to nine years consecutively,managed a daily turnover close to 150 guests per day without compromise to service and food

Fitness instructor on board Cunard Queen Victoria

One Spa World
London, Harrow
2022.04 - 2023.08

Contracted by One Spa World as a Personal Trainer on board Cunard Queen Victoria

  • Boosted client achievement, providing fitness and lifestyle counselling in line with fitness goals
  • Provided 1:1 personal fitness training and regular goal-setting to help clients achieve fitness goals
  • Guided clients on proper nutrition and exercise habits for optimum results.
  • One of the top two sales personal training achieved within Carnival UK .
  • First Personal Trainer on board Cunard line contracted by One Spa World
  • Improved member outcomes, providing education and advice about nutrition and diet

Beauty Therapist/Hairstylist

Mrs Jacqueline McLatchie
Ayrshire, North Ayrshire
2003.11 - 2005.04
  • Maintained knowledge of latest hair trends to deliver fresh styles aligned with clients needs and preferences.
  • Provided detailed instructions and treatment procedures to clients.
  • Purchased supplies to maintain full stock and inventory.

Beauty therapist Radisson Seven Seas Mariner

Judith Jackson
New York, USA
2003.05 - 2003.09
  • Provided faultless service throughout beauty treatments to achieve optimal customer satisfaction.
  • Upheld exceptional hygiene levels, maintaining spotlessly clean salon environments for optimised customer comfort.
  • Administered facial and body treatments using Judith Jackson unique products while advising on clients individual needs and recommendations.
  • Reaching Target Sales that had to be met and sustained throughout

Beauty Therapist

Mr Paul McLatchie
Saltcoats
2001.07 - 2003.03
  • Provided faultless service throughout beauty treatments to achieve optimal customer satisfaction.
  • Analysed beauty needs by assessing skin tone, texture and problems.
  • Upheld exceptional hygiene levels, maintaining spotlessly clean salon environments for optimised customer comfort.

Beauty Therapist and Fitness Instructor

Steiner/ Seabourn Legend
London
2000.02 - 2001.04

Completed intensive training programme in London Wellness Academy inclusive of learning; Elimis products and treatments,La therapy, Ionithermie, Aromaspa

Retained Clients through exceptional work ethic,individualised beauty care plans and positive attitude.

Upsold products with detailed knowledge and persuasive sales techniques

Upheld exceptional hygiene levels maintaining spotlessly clean treatment room for optimised customer comfort

U

Education

HNC Hairdressing - Hairdressing Science

Glasgow College of Commerce
Glasgow, Glasgow City
1990.09 - 1993.06

HND Beauty Therapy - Beauty and Holistic Therapies

James Watt College
Greenock, Inverclyde
1997.09 - 1999.05

Some College (No Degree) - Aerobic Exercise

Cardonald College
Glasgow
1998.03 - 1999.08

Skills

  • Business administration
  • Sales commission knowledge
  • Financial Management
  • Communication skills
  • Customer-focused
  • Leadership

Affiliations

  • Keeping active ,walking and swimming.I enjoy travelling, learning of other cultures, history
  • Practice yoga and meditation for relaxation

References

References available upon request.

Photo

photo

Timeline

Fitness instructor on board Cunard Queen Victoria

One Spa World
2022.04 - 2023.08

Owner

Cafe Le Monde
2007.01 - Current

Beauty Therapist/Hairstylist

Mrs Jacqueline McLatchie
2003.11 - 2005.04

Beauty therapist Radisson Seven Seas Mariner

Judith Jackson
2003.05 - 2003.09

Beauty Therapist

Mr Paul McLatchie
2001.07 - 2003.03

Beauty Therapist and Fitness Instructor

Steiner/ Seabourn Legend
2000.02 - 2001.04

Some College (No Degree) - Aerobic Exercise

Cardonald College
1998.03 - 1999.08

HND Beauty Therapy - Beauty and Holistic Therapies

James Watt College
1997.09 - 1999.05

HNC Hairdressing - Hairdressing Science

Glasgow College of Commerce
1990.09 - 1993.06
Karen Pajovic