Karen O'Callaghan
Administration And Operations
Harston
Summary
Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
24
24
years of professional experience
5
5
years of post-secondary education
Work History
Office & Finance Manager
Community Safe Services
London
2007.11 - 2018.03
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coordinated and aligned corporate and office schedules and disseminated important work information to employees.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
Visual Operations Manager
Marks & Spencer Plc
Paddington, London
2003.04 - 2007.05
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.
- Onboarded new temps by entering employee information into systems.
- Collaborated with team members to achieve target results.
European Visual Merchandiser Manager
Nautica & Earl Jeans
London, New York, and Europe
2001.01 - 2003.12
- Prepared variety of different written communications, reports and documents.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Handled [Number] calls per day to address customer inquiries and concerns.
Senior Visual Merchandising Manager
Donna Karan
London and New York
2000.09 - 2001.12
- Created look and feel of visual merchandising publications to better target specific audiences.
- Managed merchandising standards and maintained consistency across distribution channels.
- Improved field teams' sales by coaching on merchandising techniques.
- Wrote merchandising guidelines for new product launch kits to keep teams on same page and effective.
Senior Visual Merchandising Manager
Giorgio & Emporio Armani
London
1996.01 - 2000.12
- Created look and feel of visual merchandising publications to better target specific audiences.
- Managed merchandising standards and maintained consistency across distribution channels.
- Improved field teams' sales by coaching on merchandising techniques.
- Wrote merchandising guidelines for new product launch kits to keep teams on same page and effective.
Education
Diploma - Administration Assistant
Pitman
Cambridge 2021.09 - 2022.09
Bachelor of Arts - Visual Merchandising Management
The London College of Printing And Distributive Tr
London 1997.09 - 2000.07
Certificate - Sales, Marketing And Retail
Crumlin College
Dublin, Ireland 1992.09 - 1993.07
Skills
Microsoft Word 2016
Effective Business Communication
Microsoft Excel 2016
Microsoft PowerPoint 2009
Microsoft Outlook 2016
Successful Meetings & Minutes
Twitter for Business
Event Management Essentials
Timeline
Diploma - Administration Assistant
Pitman
2021.09 - 2022.09
Office & Finance Manager
Community Safe Services
2007.11 - 2018.03
Visual Operations Manager
Marks & Spencer Plc
2003.04 - 2007.05
European Visual Merchandiser Manager
Nautica & Earl Jeans
2001.01 - 2003.12
Senior Visual Merchandising Manager
Donna Karan
2000.09 - 2001.12
Bachelor of Arts - Visual Merchandising Management
The London College of Printing And Distributive Tr
1997.09 - 2000.07
Senior Visual Merchandising Manager
Giorgio & Emporio Armani
1996.01 - 2000.12
Certificate - Sales, Marketing And Retail
Crumlin College
1992.09 - 1993.07