Summary
Overview
Work History
Education
Skills
Timeline
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Karen O'Callaghan

Administration And Operations
Harston

Summary

Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

24
24
years of professional experience
5
5
years of post-secondary education

Work History

Office & Finance Manager

Community Safe Services
London
11.2007 - 03.2018
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Coordinated and aligned corporate and office schedules and disseminated important work information to employees.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed office operations while scheduling appointments for department managers.

Visual Operations Manager

Marks & Spencer Plc
Paddington, London
04.2003 - 05.2007
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.
  • Onboarded new temps by entering employee information into systems.
  • Collaborated with team members to achieve target results.

European Visual Merchandiser Manager

Nautica & Earl Jeans
London, New York, and Europe
01.2001 - 12.2003
  • Prepared variety of different written communications, reports and documents.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Handled [Number] calls per day to address customer inquiries and concerns.

Senior Visual Merchandising Manager

Donna Karan
London and New York
09.2000 - 12.2001
  • Created look and feel of visual merchandising publications to better target specific audiences.
  • Managed merchandising standards and maintained consistency across distribution channels.
  • Improved field teams' sales by coaching on merchandising techniques.
  • Wrote merchandising guidelines for new product launch kits to keep teams on same page and effective.

Senior Visual Merchandising Manager

Giorgio & Emporio Armani
London
01.1996 - 12.2000
  • Created look and feel of visual merchandising publications to better target specific audiences.
  • Managed merchandising standards and maintained consistency across distribution channels.
  • Improved field teams' sales by coaching on merchandising techniques.
  • Wrote merchandising guidelines for new product launch kits to keep teams on same page and effective.

Education

Diploma - Administration Assistant

Pitman
Cambridge
09.2021 - 09.2022

Bachelor of Arts - Visual Merchandising Management

The London College of Printing And Distributive Tr
London
09.1997 - 07.2000

Certificate - Sales, Marketing And Retail

Crumlin College
Dublin, Ireland
09.1992 - 07.1993

Skills

Microsoft Word 2016

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Timeline

Diploma - Administration Assistant

Pitman
09.2021 - 09.2022

Office & Finance Manager

Community Safe Services
11.2007 - 03.2018

Visual Operations Manager

Marks & Spencer Plc
04.2003 - 05.2007

European Visual Merchandiser Manager

Nautica & Earl Jeans
01.2001 - 12.2003

Senior Visual Merchandising Manager

Donna Karan
09.2000 - 12.2001

Bachelor of Arts - Visual Merchandising Management

The London College of Printing And Distributive Tr
09.1997 - 07.2000

Senior Visual Merchandising Manager

Giorgio & Emporio Armani
01.1996 - 12.2000

Certificate - Sales, Marketing And Retail

Crumlin College
09.1992 - 07.1993

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Karen O'CallaghanAdministration And Operations