Karen Mitchell

Accomplished hospitality professional with extensive expertise in food and beverage operations, restaurant management, and guest service excellence. Demonstrates proactive leadership in staff management, recruitment, and training, ensuring high levels of customer satisfaction and efficient time management. Skilled in menu creation and pricing, financial budgeting, and supplier relationship maintenance. Adept at event coordination and catering management with a strong understanding of health and safety regulations. Committed to enhancing customer service through effective complaint handling and front desk operations while maintaining property standards.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Organised and dependable Reception supervisor / night supervisor with 10 years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.

Enthusiastic Reception Supervisor with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.

• Reading, puzzles and grandchildren