Karen Graham
Belfast
Summary
Motivated and results-driven Recruitment Consultant, Sales Professional, and Entrepreneur with a proven history of exceeding sales targets and delivering exceptional client service. I bring multi-award-winning experience from my time at Yellow Pages, combined with entrepreneurial expertise as a former business owner. I have a strong background in advertising, data, telecoms, and catering, and I am currently excelling as a Senior Recruiter at Kennedy Business Services. I am keen to take on new challenges where I can make a valuable impact.
Overview
19
19
years of professional experience
Work history
Senior Recruitment Consultant
Kennedy Business Services
02.2022 - 10.2024
- As a Senior Recruitment Consultant, I manage both permanent and temporary recruitment desks, placing candidates across a wide range of industries including insurance, the charity sector, healthcare, IT, engineering, business management, and energy
- My role requires a deep understanding of each sector's specific needs and challenges, allowing me to tailor recruitment strategies for optimal results.
High Volume Recruitment Consultant
02.2022 - 10.2024
- Led high-volume recruitment primarily in the public sector and facilities management, as well as Finance, Customer Service, HR, and Senior Management
- Collaborated with internal teams and hiring managers to meet and exceed recruitment targets
- Sourced diverse talent pools and conducted thorough assessments, ensuring high standards of hire
- Ensured compliance and promoted diversity in a fast-paced environment.
Online Teacher & Recruiter
PalFish (TEFL)
02.2019 - 12.2022
- Delivered online English lessons to primary school students in China, using a range of curriculum resources
- Prepared students for tests and exams, while also teaching cultural lessons
- Recruited and managed other teachers, conducting video interviews and meeting key performance targets
- Maintained high standards of timekeeping and scheduling adherence.
Owner/Operator
Cupcakes by K
10.2013 - 01.2019
- Launched and successfully ran a bespoke cake and cupcake business, overseeing all aspects from design to client consultations
- Expanded into corporate sales and the wedding market through strategic marketing and trade shows
- Conducted baking and decoration workshops for individuals and groups.
Sales Executive
Yell Ltd
02.2006 - 10.2013
- Consistently ranked among the top 100 salespeople at Yell, winning a Gold Award for sales excellence and several quarterly awards
- Specialized in selling directory advertising (print and online), managing high-value client accounts, and meeting challenging revenue targets
- Provided training and support to team members, while consistently exceeding sales goals.
Senior Account Manager
IDS Irish Data Services
06.2005 - 01.2006
- Managed key client accounts while driving new business through outbound sales efforts
- Cross-sold a full range of products to maximize profits and ensure customer satisfaction.
Education
BA (Hons) English & Politics -
Manchester Metropolitan University
ManchesterSkills
- Proficient in Microsoft Office and various CRM systems (SAP, Zoho)
- Strong ability to streamline operations and boost productivity through technology
- Skilled in managing and optimizing customer relationships
- Adaptable and quick to learn new tools and technologies
- Candidate assessment testing
- Recruitment marketing strategies
- Bespoke service delivery
- Sales acumen
- Recruitment software proficiency
- LinkedIn recruiting tools
Timeline
Senior Recruitment Consultant
Kennedy Business Services
02.2022 - 10.2024
High Volume Recruitment Consultant
02.2022 - 10.2024
Online Teacher & Recruiter
PalFish (TEFL)
02.2019 - 12.2022
Owner/Operator
Cupcakes by K
10.2013 - 01.2019
Sales Executive
Yell Ltd
02.2006 - 10.2013
Senior Account Manager
IDS Irish Data Services
06.2005 - 01.2006
BA (Hons) English & Politics -
Manchester Metropolitan University
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