karen Ejaz

• Assisted clients with daily living activities, including personal hygiene, meal preparation, and mobility, promoting independence.
• Provided personalised care and support to individuals with diverse needs, enhancing their quality of life.
• Administered medication accurately and safely, following strict healthcare protocols to maintain client well-being.
• Offered emotional support and companionship, reducing feelings of isolation among clients.
• Encouraged service users to be independent and active members of society.
• Participated in training sessions to enhance skills and knowledge, staying informed about best practices in care.
• Escorted clients to shops, appointments and special events, tailoring service to meet mobility and personal needs of individuals.
• Tracked and documented client behaviours, activity engagement, skills development and notable incidents.
• Maintained detailed records of client progress, interventions, and any changes in condition, contributing to continuous care improvement.
• Communicated effectively with clients' families, providing updates and advice to support them in their caring roles.
• Developed trusting relationships with service users and advocated on their behalf.
• Developed and implemented individual care plans, tailoring services to meet the unique needs of each client.

• Promoted a positive, respectful, and inclusive environment, valuing diversity among residents and staff.
• Conducted risk assessments in living environments to identify potential hazards and implemented safety measures.
• Assisted with personal care tasks, such as bathing and dressing, ensuring respect and sensitivity to individual preferences.
• Managed challenging behaviour through de-escalation techniques and person-centred approaches.
• Promoted safe, happy and relaxed environment, encouraging patients to feel comfortable.
• Administered medication as prescribed, maintaining accurate records of administration and any side effects.
• Coordinated shifts and delegated responsibilities to facilitate smooth operations and optimal client care.
• Delivered personalised care plans for individuals with diverse needs, promoting independence and dignity.
• Provided friendly, compassionate and proactive approach throughout care delivery to promote positive experience.
• Supported and assisted patients with taking required medication, safeguarding physical and mental wellbeing.
• Managed medication schedules for residents, meticulously recording doses and times to maintain health standards.
• Assisted with personal care tasks, such as bathing and dressing, while respecting residents' privacy and preferences.
• Practiced confidentiality, equality and diversity policies to adhere to professional practice standards and legislation.
• Coordinated with external healthcare providers to arrange appointments and transport for residents.
• Conducted regular assessments to identify changing needs, adapting support plans to ensure optimal well-being.
• Documented all care activities accurately, ensuring compliance with legal and organisational requirements.
• Provided emotional support and companionship, building trust and rapport with residents and their families.
• Kept medical, personal and treatment documentation safely stored on care management systems for confidential, accurate records.
• Advocated for residents' rights and interests, acting as a liaison between families and the care team.
• Provided support with social activities, sports and hobbies, employment and general household duties to enhance day-to-day life of patients.
• Implemented risk management strategies to create a safe living environment, regularly reviewing procedures for effectiveness.
• Monitored and reported changes in behaviour or health to appropriate professionals, facilitating timely interventions.
• Responded to emergencies with composure and professionalism, applying first aid and crisis management skills when necessary.
• Provided emotional support and companionship, fostering positive relationships with service users and their families.
• Conducted regular reviews of care plans, adapting to changing needs and preferences of residents.
• Prepared nutritious meals tailored to individual dietary requirements, promoting healthy eating habits.
• Responded promptly to emergencies, providing first aid and coordinating with emergency services when necessary.
• Kept patient medical, personal and treatment plan records safely stored on care management software.
• Led team meetings to discuss care updates and operational improvements, fostering a collaborative work environment.
• Demonstrated calm composure to respond to emergency situations and facilitate crisis interventions.
• Collaborated with healthcare professionals to coordinate comprehensive support, including physical, mental, and emotional care.
• Maintained strict confidentiality in handling sensitive information, respecting privacy laws and ethical guidelines.
• Liaised with nurses and specialists to create cohesion across multi-disciplinary team, maintaining holistic care for patients.
• Facilitated social activities and outings, encouraging social interaction and community engagement among residents.
• Organised engaging outdoor and indoor workshops and activities to improve physical, emotional and mental wellness.
• Practised compassion and listening skills to train clients to execute life-changing behaviours.
• Wrote and submitted detailed reports to provide documentation of progress and development of client.
• Implemented strategies to promote continence and manage incontinence, ensuring dignity and comfort.
• Maintained excellent patient satisfaction by proactively helping with individual needs and requirements.
• Undertook administrative duties, including rostering and budget management, to ensure efficient operation of services.
• Led training and onboarding for new support workers.
• Supervised and mentored direct reports, providing constructive feedback to increase team efficiency.
• Reason for leaving - Personal circumstances changed

• Implemented organisational systems in warehouse to streamline picking and packing processes.
• Assisted at the warehouse with picking and packing orders.
• Streamlined picking and packing processes, reducing order processing times and improving customer satisfaction.
• Managed picking and packing for orders daily, checking accuracy by reviewing purchase order before placing onto forklifts.
• Regularly exceeded performance and productivity targets through accurate, efficient picking and packing.
• Used exceptional communication and teamwork abilities to aid efficient picking and packing operations.

Reason for leaving- More permanent position obtained

• Provided personalised care and support to individuals with diverse needs, enhancing their quality of life.
• Administered medication accurately and safely, following strict healthcare protocols to maintain client well-being.
• Assisted clients with daily living activities, including personal hygiene, meal preparation, and mobility, promoting independence.
• Encouraged service users to be independent and active members of society.
• Offered emotional support and companionship, reducing feelings of isolation among clients.
• Escorted clients to shops, appointments and special events, tailoring service to meet mobility and personal needs of individuals.
• Participated in training sessions to enhance skills and knowledge, staying informed about best practices in care.
• Managed challenging behaviour through de-escalation techniques and positive reinforcement, ensuring a safe environment.
• Provided support in social, physical and emotional areas to assist clients with integrating into local community.
• Communicated effectively with clients' families, providing updates and advice to support them in their caring roles.
• Reason for leaving - personal circumstances (Homeless)

• Unemployed seeking employment

• Promoted a positive, respectful, and inclusive environment, valuing diversity among residents and staff.
• Conducted risk assessments in living environments to identify potential hazards and implemented safety measures.
• Assisted with personal care tasks, such as bathing and dressing, ensuring respect and sensitivity to individual preferences.
• Managed challenging behaviour through de-escalation techniques and person-centred approaches.
• Promoted safe, happy and relaxed environment, encouraging patients to feel comfortable.
• Delivered personalised care plans for individuals with diverse needs, promoting independence and dignity.
• Administered medication as prescribed, maintaining accurate records of administration and any side effects.
• Coordinated shifts and delegated responsibilities to facilitate smooth operations and optimal client care.
• Developed strong rapport with service users, understanding their personal stories and preferences to provide tailored support.
• Managed medication schedules for residents, meticulously recording doses and times to maintain health standards.
• Supported and assisted patients with taking required medication, safeguarding physical and mental wellbeing.